2/10 Poor
9 Jan 2017
Stay away from this option!
If hotels.com cares about their clients, they should remove this of their options immediately. When I arrived, my reservation wasn't there (The reservation office never confirmed it to the apartments). I got a room, 2h later I realized that there was not hot water. They changed me to another room (it appeared that they already knew it and the tried their luck).
I asked for a baby cradle when I reserved and call in advance to make sure they had one. It wasn't there. The provided one that was so dirty that I didn't want to touch it, less of all, our baby.
Elevators were a mortal trap. Closing on you constantly.
Room was old, poorly maintained.
santiago
Verified Hotels.com guest review