15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
What's nearby
Place du Vieux-Marche - 2 min walk - 0.2 km
Gros Horloge - 3 min walk - 0.3 km
Rouen Cathedral - 7 min walk - 0.6 km
Tour Jeanne d'Arc - 10 min walk - 0.9 km
Charles Nicolle Hospital - 6 min drive - 3.2 km
Getting around
Rouen (URO-Rouen - Seine Valley) - 26 min drive
Roissy - Charles de Gaulle Airport (CDG) - 120 min drive
Theatre des Arts Tram Station - 4 min walk
Joffre-Mutualite Tram Station - 10 min walk
Gare-Rue Verte Tram Station - 12 min walk
Palais de Justice Tram Station - 4 min walk
Honoré de Balzac Tram Stop - 27 min walk
Restaurants
McDonald's - 2 min walk
JM's Café - 2 min walk
Auzou le Chocolatier Normand - 2 min walk
Euro Café - 2 min walk
Prélude - 1 min walk
About this property
Hotel de Bourgtheroulde, Autograph Collection
Adjacent to a golf course, Hotel de Bourgtheroulde, Autograph Collection is a great choice for a stay in Rouen. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or aromatherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Palais de Justice Tram Station is 4 minutes away.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
78 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (EUR 27 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children's games
Changing table
What to do
Free use of nearby fitness centre
Working away
4 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Golf caddy on-site
Golf cart on-site
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Piano
Fitness centre
Adjacent to a golf course
An indoor pool
Art gallery on-site
Designer shops on-site
Bike parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Transfer shower
Step-free path to entrance
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Travel cot
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Special features
Spa
Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
L'Aumale – On-site brasserie.
L Atrium – This cocktail bar overlooks the pool. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.35 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 28.00 per person
Late checkout can be arranged for an extra charge of EUR 110 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 60.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25.00 per accommodation, per stay
Parking
Valet parking costs EUR 27 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Bourgtheroulde Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection Rouen
Bourgtheroulde Autograph Collection
Hotel Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel Bourgtheroulde Autograph Collection
Rouen Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel Hotel de Bourgtheroulde, Autograph Collection
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde Autograph Collection
Hotel de Bourgtheroulde Autograph Collection®
Hotel de Bourgtheroulde, Autograph Collection Hotel
Hotel de Bourgtheroulde, Autograph Collection Rouen
Hotel de Bourgtheroulde, Autograph Collection Hotel Rouen
Frequently asked questions
Does Hotel de Bourgtheroulde, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel de Bourgtheroulde, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel de Bourgtheroulde, Autograph Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel de Bourgtheroulde, Autograph Collection?
Yes, pets are welcome. There's a charge of EUR 25.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel de Bourgtheroulde, Autograph Collection?
Yes. Valet parking costs EUR 27 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel de Bourgtheroulde, Autograph Collection?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 110 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel de Bourgtheroulde, Autograph Collection and nearby?
Hotel de Bourgtheroulde, Autograph Collection has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Hotel de Bourgtheroulde, Autograph Collection?
Yes, L'Aumale offers pool views.
What's the area around Hotel de Bourgtheroulde, Autograph Collection like?
Hotel de Bourgtheroulde, Autograph Collection is in Rouen City Centre, a short 4-minute walk from Palais de Justice Tram Station and 2 minutes' walk from Place du Vieux-Marche.
Hotel de Bourgtheroulde, Autograph Collection Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Nov 2024
EXCELLENT
Une qualité d'accueil remarquable de tous
Parfait !
(un petit regret: que vous ne proposiez plus les huitres comme autrefois au bar…)
Maryvonne
Maryvonne, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Didier
Didier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Pascale
Pascale, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
PHILIPPE
PHILIPPE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Georgina
Georgina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Excellent hotel
Stunning hotel, very good location and excellent staff. Very happy with Pierre especially, very friendly and accommodating to our requests.
Only slight downside is that the spa staff weren’t very friendly at all, in fact quite rude
TRACIE
TRACIE, 2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Virginie
Virginie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Bill
Bill, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
19 Aug 2024
Poor service, avoid
This was the first night of our honeymoon, they made no effort with this at all. And for the cost of the room this was really poor. We couldn’t wait to leave.
MARTIN
MARTIN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
fabulous hotel
Paulus
Paulus, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Aug 2024
I know my husband responded but the hotel was amazing , the staff are so friendly and helpful and Rouen is beautiful with an amazing centre , can’t thank the staff enough as we both turned up tired and with a rotten cold and they just made us so welcome thankyou
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2024
Joseph
Joseph, 3-night trip
Verified Expedia guest review
8/10 Very good
26 Jul 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Beautiful hotel
Excellent service at front fesk
Rami
Rami, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jul 2024
Raphael
Raphael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Lovely hotel and helpful, staff who provided so many options for dining and getting around the city. Location is very convenient to trains and ferry.
Rebekah
Rebekah, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
Perfect place to stay in Rouen
Beautiful hotel in the city centre
Kyle
Kyle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Beautiful hotel. Comfortable rooms. Great location
Karen
Karen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
A historic property with walkable distances to the old Town, restaurants and train station in Rouen. A stunning courtyard and rooms are amazing! Staff super friendly. Absolutely recommend this property!!
Janice
Janice, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Jun 2024
The value for money is very good.The building, it’s facilities, the location and most of all the staff were all outstanding.
Mark
Mark, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Jun 2024
Great service, beautiful building and great area.
Gladys
Gladys, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 Jun 2024
Beautiful and charming hotel in a great location for exploring Rouen and surrounding areas. The staff were very friendly and very helpful. Valet parking worked well and was much appreciated.
Lovely room with the turret bathroom fulfilling my childhood dreams! Some attention to detail needed as room was a little tired looking in places (carpet had stains on).
The big negative was that having emailed in advance to ask about vegan breakfast options, I was assured that the hotel catered for all dietary needs. It did not. The only thing I could eat for breakfast was fruit - there were no plant based yogurts, milks or any bread that was suitable for vegan diet. I did ask several different staff but in the end we drove to a Carrefour and bought plant-based yogurts, cheese and bread, so that I could eat something other than fruit for breakfast. This was disappointing for a hotel of this standard, when everything else about it was lovely.