2/10 Buruk
23 Mar 2025
Went to check in was given a double room not Deluxe Double Room, we paid for the deluxe double room for the use of a bath as unable to use a shower due to disabilities. We also found out in our double room the toilet wasnt working and reported it to reception. The reception told me a plumber would be out to fix between . 4.pm and 5.30 however this was not fixed at all and i had to keep asking . They informed me that it was ok for the night but it wasnt working at all i had to manually fill the cistern up with the shower head . Totally unacceptable.



Toni
Toni, perjalanan 1 malam
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