Close to the lively Quinta Avenida and Playa del Carmen Maritime Terminal, Hotel El Campanario offers a tranquil retreat. Enjoy the hotel's terrace, stay connected with in-room WiFi, take advantage of tour/ticket assistance, multilingual staff and 24-hour front desk.
Reviews
7.07.0 out of 10
Good
Popular amenities
Airport transfer
24/7 front desk
Non-smoking
Air conditioning
Free WiFi
Main amenities (9)
Daily housekeeping
Near the beach
Room service
Airport shuttle
Terrace
24-hour front desk
Front desk safe
Multilingual staff
Tour/ticket assistance
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
In-room climate control (air conditioning)
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Family Suite
Family Suite
Highlights
Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
HDTV
Ceiling fan
Private bathroom
Designer toiletries
95 sq m
Sleeps 4
1 Double Bed OR 1 King Bed
View all photos for Studio, 2 Double Beds
Studio, 2 Double Beds
Highlights
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Daily housekeeping
85.0 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, Multiple Beds (Plus Single Bed)
Avenida 15 Norte No. 218, Esquina Calle 12, Col Centro, Playa del Carmen, QROO, 77710
What's nearby
Central Square - 3 min walk
Quinta Avenida - 3 min walk
Playa del Carmen Main Beach - 10 min walk
Mamitas Beach - 12 min walk
Playa del Carmen Maritime Terminal - 12 min walk
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km
Airport shuttle (surcharge)
Restaurants
Logia Café - 2 min walk
La Famiglia - 2 min walk
El Ranchito By Playa del Carmen - 1 min walk
La Cochi-loka - 4 min walk
La Chancla - 2 min walk
About this property
Hotel El Campanario
Hotel El Campanario puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Mamitas Beach and Playa del Carmen Maritime Terminal are within a 15-minute walk.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Campanario
Hotel El Campanario
Hotel El Campanario Playa del Carmen
El Campanario Playa del Carmen
El Campanario Playa l Carmen
Hotel El Campanario Hotel
Hotel El Campanario Playa del Carmen
Hotel El Campanario Hotel Playa del Carmen
Frequently asked questions
Does Hotel El Campanario offer free cancellation for a full refund?
Yes, Hotel El Campanario does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Campanario?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Campanario?
Sorry, there's no on-site parking at Hotel El Campanario.
Is an airport shuttle service offered by Hotel El Campanario?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel El Campanario?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel El Campanario?
No, this hotel doesn't have a casino, but Riviera Gran Casino (1-min walk) is nearby.
What's the area around Hotel El Campanario like?
Hotel El Campanario is in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 10 minutes' walk from Playa del Carmen Main Beach.
Hotel El Campanario Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
6.8/10
Staff & service
10/10
Amenities
7.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very good
23 Sep 2024
I liked being close to the party part of town
Brendan
Brendan, 1-night trip
8/10 Very good
24 Feb 2024
YUKI
YUKI, 9-night trip
10/10 Exceptional
23 Nov 2023
Muy buena ubicacion
NORMA GONZALEZ
NORMA GONZALEZ, 1-night trip
2/10 Poor
22 Feb 2022
AWFUL EVERYTHING! When we got to the hotel they’ve already sold our room.
Raul
Raul, 1-night trip
2/10 Poor
20 Feb 2022
Orion
Orion, 1-night trip
4/10 Fair
17 May 2021
Desde el inicio fue todo una decepción, mi reservación no estaba y me hicieron pagarla nuevamente, en la habitación solo había un contacto de Luz apesar de que la habitación es grande. Muy mal servicio la verdad.
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
2 Nov 2020
Kirkland
Kirkland, 2-night trip
8/10 Very good
12 Mar 2018
good for price as standard hotel
nice price and location. disappointed to learn that their advertised beach club pases arent real, and not all the rooms come with kitchenette!These were deal breakers for me. I wouldn have booked elsewhere had I known.
Otherwise hotel is pretty good.
Cam
Cam, 8-night trip
8/10 Very good
23 Jan 2018
Ricardo
Ricardo, 1-night trip
6/10 Good
5 Jan 2018
Buena ubicacion
El hotel esta bien ubicado la recepcion poco formal y la persona acargo poco cortes la habitacion limpia pero el baño tenia mucho olor a drenaje. Para una noche esta ok
pao
pao, 1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
19 Nov 2017
Bien
Exelente hubicacion y y acceso falta estacionamiento pero en general estubo bien
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
29 Sep 2017
Francia
Francia, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
2 Sep 2017
Lovely place to stay in playa
A delightful place to stay from first arrival to exit. All were friendly and more than courteous. I stayed 12 days --will probably stay for at least a month next summer. I've no doubt that Claudia would have made sure that any issue was dealt with immediately but there really were no significant concerns at all. The rooms are simple but kept very clean. Absolutely great shower, lots of hot water. Has a full oven /stove and a refrigerator with cooking supplies. A microwave would have been more useful with so many affordable and fine places to eat. Wifi good enough to use for work & neflix. Just a 5minute walk to the beach. Near the hustle of Coco Bongo and 5th avenue yet I was never disturbed by noise. A lovely church across the street provided many evenings of pleasant music. Bring your own washclothes if they are a necessity but I lacked for nothing else. Never took a cab once while I was there. 7 mins to Walmart, 15 minutes from a great little gym, the 6th calle Evolve gym that the locals use which is a fraction of the cost of the gym by the beach. The new restaurant just opened on 12th, 50 yards towards 2oth is quite good as is the one across from Coco Bongo on the corner of 10th Ave and 12th. If you do choose to go to Coba, go on your own as while the tours are a good deal, they will rush you. If you're on a budget or not, do go to Donna Paula's on 6th between 10th &15th. 2 can eat grandly for 100 pesos. I could not imagine staying anywhere but El C next summer.
ALEX
ALEX, 12-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
19 Aug 2017
Personal muy amable
Todo muy bien, el personal de administracion muy amable. Cualquier cuestion te la resuelven de inmediato. Estuve 3 dias muy agusto. Gracias
Sandro
Sandro, 3-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
18 Aug 2017
Normal hotel for one night
It was only one night
Verified traveller
1-night trip
This review was submitted before 2018 and has not been verified.
6/10 Good
13 Jan 2017
Sencillo y barato
Está relativamente cerca de la playa y de la Avenida 5. A unos pasos de la terminal ADO alterna.
A mi parecer tiene una buena relación calidad/precio.
El único detalle es que huele un poco a humedad. Por lo demás nuestra estancia fue agradable.
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
28 Dec 2016
Good location to ADO bus station.Just a short walk to all amenities.Overall a good experience.I have booked this hotel three times in the past year
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
17 Dec 2016
Centrally located hotel to everything.
Pro: Centrally located, two blocks from 5th Ave, one block from ADO bus station, 15 minute walk to beach, clean and roomy hotel room, good price.
Con: Accross the street from noisy church. Church bell rings loudly early in morning and church goers are loadly singing on microphone in morning and evening, no face towels or cups for brushing teeth.
Dave
This review was submitted before 2018 and has not been verified.
8/10 Very good
25 Jul 2016
One night at this hotel this is my second visit .Close to beach and Ado bus terminal.Very satisfied will book this hotel again on my way to and from Corozal Belize
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
5 Mar 2015
Très bien situé
Nous avons été bien reçu par le personnel de l'hotel.
Verified traveller
This review was submitted before 2018 and has not been verified.
4/10 Fair
20 Jan 2015
You got what you paíd
Need yo improved in the service
Tania
This review was submitted before 2018 and has not been verified.
6/10 Good
16 Jan 2015
bom custo benefício
Procurava um local tipo flat para minha estadia em Playa Del Carmen, pois queria ter disponível as facilidades de se ter uma cozinha montada para o cafe da manha e ter bebidas geladas a disposição, e que fosse num local perto de tudo.... e o El Campanário cumpriu todas essas exigências com um preço justo. Recomendo
Pedro
This review was submitted before 2018 and has not been verified.
6/10 Good
5 Jan 2015
Verified traveller
This review was submitted before 2018 and has not been verified.
6/10 Good
20 Jan 2014
Buona posizione,camera spaziosa,pulizia nella medi
Verified traveller
This review was submitted before 2018 and has not been verified.
8/10 Very good
19 Jan 2014
Чисто
Плохо с водой в душе. Есть кухня, но пользоваться невозможно, нет никакой посуды. И очень шумно, отель расположен на шумной улице. Но если у вас со сном все нормально, то без проблем. А так - чисто, мы остались довольны. Спасибо