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The Arista Hotel

4.5 star property
Luxury hotel in Palembang with 3 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Arista Hotel

Outdoor pool, pool loungers
Exterior
Arista Suite | Minibar, in-room safe, desk, soundproofing
Sauna
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Children's pool
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The price is Rp1.022.688
Rp1.263.997 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room, Smoking

Minibar, in-room safe, desk, soundproofing

Superior Double Room, Smoking

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Arista Suite

Arista Suite | Minibar, in-room safe, desk, soundproofing

Arista Suite

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double

Minibar, in-room safe, desk, soundproofing

Deluxe Double

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Minibar
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Arista Club

Arista Club | Minibar, in-room safe, desk, soundproofing

Arista Club

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Smoking

Minibar, in-room safe, desk, soundproofing

Superior Twin Room, Smoking

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe include New Year Eve Dinner for 2 persons

Minibar, in-room safe, desk, soundproofing

Deluxe include New Year Eve Dinner for 2 persons

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Digital channels
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Rp663.139 total
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129

What's nearby

  • Jakabaring Stadium - 6 min walk
  • Palembang Square Mall - 6 min walk
  • Palembang Indah Mall - 18 min walk
  • Ampera Bridge - 3 min drive
  • Palembang Golf Club - 5 min drive

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 12 min drive
  • Kertapati Station - 7 min drive
  • Asrama Haji LRT Station - 9 min drive
  • Cinde LRT Station - 21 min walk
  • Bumi Sriwijaya LRT Station - 4 min walk
  • Dishub LRT Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Yoshinoya - ‬6 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Shihlin Taiwan Street Snacks - ‬2 min walk
  • ‪Ya Kun Kaya Toast - ‬2 min walk

About this property

The Arista Hotel

Enjoy your visit to Palembang with a stay at The Arista Hotel. Guests can be pampered with massages at the spa, and 1000 Rasa Coffee Shop, one of 3 restaurants, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. The property is only a short walk to public transportation: Bumi Sriwijaya LRT Station is 4 minutes and Dishub LRT Station is 5 minutes.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

Hotel size

  • 142 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative Antigen COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative Antigen COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 50-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Arista Wellness Center. Services include massages. The spa is equipped with a sauna.

Dining

1000 Rasa Coffee Shop – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Golden Abalone Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Brava Parlour – This restaurant specialises in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Horison Palembang
Hotel Horison Palembang
Arista Hotel Palembang
Arista Palembang
The Arista Hotel Hotel
The Arista Hotel Palembang
The Arista Hotel Hotel Palembang

Frequently asked questions

Does The Arista Hotel offer free cancellation for a full refund?
Yes, The Arista Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Arista Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Arista Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Arista Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Arista Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Arista Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Arista Hotel and nearby?
The Arista Hotel has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near The Arista Hotel?
Yes, there are 3 on-site restaurants, featuring Indonesian cuisine.
What's the area around The Arista Hotel like?
The Arista Hotel is a short 4-minute walk from Bumi Sriwijaya LRT Station and 6 minutes' walk from Jakabaring Stadium.

The Arista Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice and very clean hotel
Very pleasant, very clean, I will definitely comeback in the future.
Andery, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

LOOK NO FURTHER! ARISTA IS THE BEST IN PALEMBANG!
Arista Hotel in Palembang exceeded my expectations in every aspect. The lobby welcomes you with grandeur, the room offers ample space and a convenient work table. The cozy bed ensures a comfortable stay, complemented by a rejuvenating rainwater shower in the impressive bathroom. Fast and efficient check-in/check-out processes streamline the experience. One standout feature is the delightful breakfast spread, featuring a variety of local delicacies. The proximity to ICON mall adds to its appeal, but caution is advised when crossing due to the lack of traffic lights. Overall, Arista Hotel has my highest recommendation as the best choice in Palembang.
Andrew, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

nice property adjacent to the biggest mall in palembang. got upgraded to a club room which is nicely furnished
Jolando Wee Khong, 1-night business trip
Verified Expedia guest review

2/10 Poor

Laundry never returned!
I paid for the express service to wash my clothes, it indicates to get them back in 3 hours. I checked out two days later and did not manage to get them back. The hotel staff: `Eka from the Front Office Department`` reached out afterward, send me a picture of the package, and was going to charge me to send them back to my home address. It has been a month now, the clothes still did not arrive and the WhatsApp number got silent. VERY POOR CUSTOMER SERVICE!!
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charless, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The best in palembang
Love it. Location,,staff, breakfast. Evert Yyhinv Love it. Location, staff, breakfast. All perfect
Marcelinne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ahmed, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel at great location. Opposite mall have all shopping and restaurants.
GOPAL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good stay
Love the size of the tub! Thanks for the upgrade. The service from breakfast F&B staff were better than Front Office, especially their English proficiency. Housekeeping was polite and provided good service. Breakfast spread was good, but could improve on taste and heating mechanism. The same processed juice was prepared for breakfast, yet the water to cordial juice ratio was not the same, as we noticed that the juice on the second day was more sour. Hotel management should think of safety for staff who Work at Height. Ladder was used from 1st floor to 2nd floor when changing lobby curtain. 2 staff hold the ladder at each floor while the 3rd staff climb to the ceiling, no safety boots nor safety harness was used. Hotel is beside a new mall, just be courageous enough to cross the busy road. Easy to catch Grab to go anywhere.
Verified Hotels.com guest review

8/10 Very good

Nice Hotel in the busy street
Great service from Hotel staffs, Friendly and helpful. The room is clean. Good spread of breakfast choices with many local delights! The hotel provide free wifi for only 3 devices but the staff is kind enough to increase the no of devices for me.
Jeslyn, 1-night trip
Verified Expedia guest review

8/10 Very good

A relaxing and good experience. Hotel room was clean and services rendered by the staff were excellent. Would go back there again on my next visit.
Patrick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service! They were very professional
I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.
Tina, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?
4-night business trip
Verified Hotels.com guest review

8/10 Very good

High level of service from the staffs
Location is great, near Palembang Icon Mall. Superb level of service from the staffs. They were so friendly and attentive. Well done! The room is quite spacious although it looks old. It should be renovated soon..
Verified Hotels.com guest review

8/10 Very good

Nice and Clean
The hotel was okay considering the area it was located in. Not much around the hotel to see, but then again, not much in the city to write about. The room was nice and clean though and breakfast was good.
Verified Hotels.com guest review

8/10 Very good

The Arista hotel review
Wifi wasn't stable.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

A good place to rest and relax
Wonderful stay,book another room for my parents as they loves the calm and relax atmosphere the moment they step in the hotel.Friendly staff,service with a smile,good breakfast.Definitely will stay again.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Comfortable Hotel
Enjoyable stay, very friendly and helpful staff, very comfortable room and near to Palembang Icon shopping mall also Palembang Square. Very nice breakfast especially the chicken porridge.
Verified Hotels.com guest review

10/10 Exceptional

Palembang
The best stay in Palembang. Top location!
Verified Hotels.com guest review

8/10 Very good

clean room and friendly staff.
Verified Hotels.com guest review