Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
What's nearby
Cotai Strip - 15 min walk - 1.3 km
Cotai Arena - 15 min walk - 1.3 km
Venetian Macao Casino - 3 min drive - 2.4 km
The Londoner Macao Casino - 3 min drive - 2.7 km
City of Dreams - 4 min drive - 2.9 km
Getting around
Macau (MFM-Macau Intl.) - 9 min drive
Zhuhai (ZUH-Jinwan) - 59 min drive
Hong Kong International Airport (HKG) - 60 min drive
Zhuhai Station - 19 min drive
Free airport shuttle
Free local area shuttle
Free ferry terminal shuttle
Restaurants
Don Quijote - 9 min walk
Jin Yue Xuan - 7 min walk
Tsui Wah Restaurant 翠華餐廳 - 10 min walk
Macau Chadong 馬交茶檔 - 9 min walk
Gosto 葡軒 - 7 min walk
About this property
Hotel Okura Macau
Hotel Okura Macau is a great choice for your beach stay in Cotai. The free water park and outdoor pool provide fun for everyone, and guests can also take advantage of a health club and a sauna. Offering pool views, Terrace Restaurant serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a casino, an indoor pool and a free airport shuttle. Fellow travellers love the helpful staff.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese
At a glance
Hotel size
488 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 10:00 AM to 8:30 PM
Free ferry terminal shuttle
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Japanese breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Free water park access
Children's pool
Lazy river
Free local shuttle
What to do
Shopping
Beach nearby
Access to nearby outdoor pool
Golfing nearby
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
An indoor pool
Free water park
Casino
Lazy river
Sauna
Steam room
Water slide
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
65-inch LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning
Free stocked minibar
Dressing gowns
Iron/ironing board (on request)
Sleep well
Pillow menu
What to enjoy
Fireplace
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Terrace Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Yamazato – Overlooking the pool and garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Nagomi – This lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: MOP 1000 per night
Optional extras
Japanese breakfast is offered for an extra charge of approximately MOP 285.2 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 18 November to 28 March:
Water park
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.
Also known as
Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai
Frequently asked questions
Does Hotel Okura Macau offer free cancellation for a full refund?
Yes, Hotel Okura Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Okura Macau?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hotel Okura Macau?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Okura Macau?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Okura Macau?
Yes, a free airport shuttle is available from 10:00 AM to 8:30 PM at scheduled times.
What are the check-in and check-out times at Hotel Okura Macau?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel Okura Macau?
Yes, there's a casino.
What is there to do at Hotel Okura Macau and nearby?
Hotel Okura Macau has a casino, a lazy river and a sauna, as well as a steam room, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Okura Macau?
Yes, Terrace Restaurant offers international cuisine and garden views.
What's the area around Hotel Okura Macau like?
Hotel Okura Macau is a short 9-minute drive from Macau (MFM-Macau Intl.) and 12 minutes' walk from Rua do Cunha.
Hotel Okura Macau Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Aug 2024
Very pleasant staff. Nice water park for kids.
Vitti
Vitti, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Good
wai leung
wai leung, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Mar 2024
Liang-i
Liang-i, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Mar 2024
Staff was extremely friendly and helpful. Worthy of a 5 star hotel.
Anthony Chung Ho
Anthony Chung Ho, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2024
Was very pleasant stay with curious staff and well knowledge management. It was well chosen hotel and convenient location.
Jonathan
Jonathan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jan 2024
Perry
Perry, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2024
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2024
Belinda
Belinda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2024
Excellent service provided by those friendly staffs.
Wai Kwong
Wai Kwong, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2023
VIJAY PRADIP
VIJAY PRADIP, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 Dec 2023
BOWEI
BOWEI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Dec 2023
Excellent. Checked in late and was offered late check out automatically. Minibar is complementary. Would always be my first choice of stay .
Min Yen Veronica
Min Yen Veronica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Dec 2023
YEE KIN
YEE KIN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Dec 2023
KIT YING
KIT YING, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2023
Excellent hotel! Will stay again!
Boon Hau
Boon Hau, 1-night family trip
Verified Expedia guest review
8/10 Very good
13 Dec 2023
Waichi
Waichi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Dec 2023
Best hotel experience
Best hotel experience, among a few in Cotai Macau. Font Desk Manager and Customer Service personnel provided top-notch assistances to our arrival pick-up and late check-in. Would definitely stay again!
Gary
Gary, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2023
Excellent staff services. Excellent hotel condition. Convenient location. Nothing to complain about.
Kui Ming
Kui Ming, 1-night romance trip
Verified Expedia guest review
8/10 Very good
29 Nov 2023
Lan
Lan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2023
wonderful
Kenny
Kenny, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
Excellent *****
Ampaivan
Ampaivan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Nov 2023
YU TAT JACKY
YU TAT JACKY, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2023
If you have kids and celebrating their birthday, Okura Macau will prepare the room with kid tent in the room and provide fruit basket, birthday cake and a birthday box full of sweets and biscuits for the birthday boy/ girl.
At Level 6 of Okura, your kids can also enjoy 2 Galaxykiz activities per day.
As Okura is a Expedia VIP access hotel, you will also enjoy free Limo to and fro the airport.