The hotel was nice, but does look a little older. There was limited parking so I had to park on the road nearby, not really an issue. Nice indoor bar with terrace but a less appealing ground floor outdoor seating area. The room was fine, it was a good size, had a comfortable bed, TV, bath and shower. We used the fan provided when it got a little warm in the evening. The food was really nice with good options, cooked well and tasted good; 4 of us had evening meals and breakfast (full English), no complaints.
The staff were really helpful and pleasant. Service was good. The bar staff, chef and breakfast staff were very polite and professional. Our ferry had an issue and we had to look for alternate options, the staff member (guessing it was the owner) was fantastic. She really went out of her way to assist us and managed to help us book another ferry online.