When you stay at Acacia Hotel, you'll be in a great location, within a short 10-minute walk of Natural History Museum and Victoria and Albert Museum. Free perks include WiFi and continental breakfast daily between 7:30 AM and 9:30 AM. Also, Kensington High Street and Hyde Park are within a 15-minute walk. Public transportation is only a short walk: South Kensington Underground Station is 4 minutes and Gloucester Road Underground Station is 6 minutes.
14 Queensberry Place, South Kensington, London, England, SW7 2EA
What's nearby
Cromwell Road - 1 min walk - 0.1 km
Natural History Museum - 3 min walk - 0.3 km
Imperial College London - 5 min walk - 0.4 km
Kensington High Street - 9 min walk - 0.8 km
Kensington Gardens - 9 min walk - 0.8 km
Getting around
Heathrow Airport (LHR) - 38 min drive
London (LCY-London City) - 65 min drive
London (LTN-Luton) - 84 min drive
Gatwick Airport (LGW) - 92 min drive
London (STN-Stansted) - 97 min drive
London (SEN-Southend) - 113 min drive
Kensington (Olympia) Underground Station - 4 min drive
Kensington (Olympia) Station - 4 min drive
West Brompton Station - 21 min walk
South Kensington Underground Station - 4 min walk
Gloucester Road Underground Station - 6 min walk
Earl's Court Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
Fraser Suites Queens Gate - 3 min walk
Natural History Museum Member's Room - 3 min walk
The Drawing Room - 2 min walk
Zetland Arms - 2 min walk
Urban Baristas - 2 min walk
About this property
Acacia Hotel
When you stay at Acacia Hotel, you'll be in a great location, within a short 10-minute walk of Natural History Museum and Victoria and Albert Museum. Free perks include WiFi and continental breakfast daily between 7:30 AM and 9:30 AM. Also, Kensington High Street and Hyde Park are within a 15-minute walk. Public transportation is only a short walk: South Kensington Underground Station is 4 minutes and Gloucester Road Underground Station is 6 minutes.
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
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Special check-in instructions
The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9:30 AM
Shared microwave
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Reception hall
Room amenities
Be entertained
Television
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Fridge
Shared kitchen access
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Acacia Hostel London
Acacia London
Acacia Hostel
Acacia Hotel London
Acacia Hotel Hostel/Backpacker accommodation
Acacia Hotel Hostel/Backpacker accommodation London
Frequently asked questions
Are pets allowed at Acacia Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Acacia Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Acacia Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM.
What's the area around Acacia Hotel like?
Acacia Hotel is a short 4-minute walk from South Kensington Underground Station and 11 minutes' walk from Kensington High Street.
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Reviews
Acacia Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.0
Amenities
8.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
6/10 Good
14 Mar 2026
Great location, and hotel clean but well worn.
Avoid the basement bedrooms!
Karen
Karen, 1-night trip
Verified
8/10 Very good
10 Dec 2025
Nice clean room, good breakfast, excellent location
Michael
Michael, 2-night trip
Verified
8/10 Very good
9 Jan 2026
Room was spaceous, bathroom clean. When we asked for more teas, milks etc for bedroom we got it. It was located close to our purpose for staying there, hospital appointment stay over. Central to other amenities for places to eat out and places to visit, such as V&A museum.
Lucia
Lucia, 3-night trip
Verified
8/10 Very good
5 Dec 2025
Those are all good.
Suhyun
Suhyun, 1-night trip
Verified
8/10 Very good
30 Jul 2025
Good value for London hotel in a convenient area for Kensington attractions. Decent continental breakfast. would definitely stay again.
June
June, 1-night trip
Verified
4/10 Fair
10 Jan 2026
Old hotel. Not in a good way. Smelled like mothballs. Lack of elevators meant lugging suitcases up and down stairs. Staff was nice enough.
Meredith
Meredith, 1-night trip
Verified
4/10 Fair
22 Jan 2026
Bed bugs…
Michael
Michael, 1-night trip
Verified
8/10 Very good
4 Oct 2025
The staff were really friendly and helpful. The room was well cleaned, although it could do with a little TLC. The bedding was fresh and spotless, one of the mattresses was rather lumpy. It was quiet. The hotel is within minutes walking from the museums, the Royal Albert Hall, cafes, restaurants and the tube station.
Stevie
Stevie, 1-night trip
Verified
10/10 Exceptional
1 Jul 2025
So glad I
Ellen
Ellen, 1-night trip
Verified
4/10 Fair
25 Nov 2025
This Hotel came up in a search for 3/4 star hotels, that it is not. Upon googling the hotel, it is listed as a refurbished hostel at 2stars!
It is very dated and not what can be called refurbished, with cracked plaster, exposed pipes, I had to hang a towel over the bathroom fan to cover the window, no heating in the bathroom, clump of hair stuck to my foot on arrival, breakfast basic compared to any other hotel and no reception area apart from in the breakfast room, which is shut from 10pm and windows covered, where I think staff sleep, as a sheet was hanging out of the side of a sofa bed chair next to thendesk(which is all in the breakfast room….where poorly hung dated floral curtains were not even opened for breakfast. This was meant to be a treat away aside hospital checks and I found it depressing and as a single traveller, not overly comfortable! The inner door in my room could not be used as a second security as the Yale lock was hanging off. As well as the shower room, which was clean, there was a basin in the bedroom, which didn’t drain and the pedestal was taped over the broken away side. Grubby old night storage heaters still in situ, although there were working gas radiators.. hardly slept both nights due to the creaking floorboards and doors shutting loudly in early hours, prettymuch a restless uncomfortable stay sadly.
I mostly blame Expedia for misrepresentation of a low budget hotel. Staff were pleasant. Totally overpriced. Location great.
Anna
Anna, 2-night trip
Verified
6/10 Good
15 Feb 2026
Vi fik en kælder værelse. Det var ok, men så heller ikke mere
Jesper
Jesper, 4-night trip
Verified
8/10 Very good
8 Feb 2026
La ubicación y el desayuno
Josefa
Josefa, 3-night trip
Verified
6/10 Good
3 Feb 2026
Equipe gentil, porém o quarto foi no basement e parecia um calabouço. Janela virada paa o lixo e matrerial de obra na porta do quarto.
Leonardo
Leonardo, 2-night trip
Verified
8/10 Very good
29 Dec 2025
Hôtel bien situé dans un quartier calme et vite accessible en transports en communs (5 minutes de la station South Kensington - 10 min de métro pour le centre). Chambre propre avec serviettes remplacées tous les jours. Chambre 4 personnes avec frigo et salle de bain. Lit double dur mais lits simples confortables. Notre chambre était en sous-sol dans un espace séparé des autres (odeur de gaz au sous sol mais pas dans la chambre). Nous avions demandé une chambre à l’étage. Petit déjeuner standard avec ce qu’il faut mais quelques spécialités auraient été sympathiques (petit déjeuner anglais). Il est spécifié dans le descriptif qu’une cuisine partagée est à disposition mais ce n’est pas le cas. Nous avons quand même pu utiliser le micro-ondes. Bonne adresse à conserver.
Aurélien
Aurélien, 5-night trip
Verified
6/10 Good
27 Nov 2025
The room was very hot when we arrived and the sash window wouldn't stay open as it was broken. We had to stuff our towels in the gap for air all night.
Staff were friendly, breakfast was nice and entry and exit to the hotel was safe.
Carol
Carol, 1-night trip
Verified
8/10 Very good
22 Oct 2025
El hotel está muy bien para los estándares de Londres. Es sencillo pero céntrico y transporte a menos de 5 minutos para moverte sin problema. La habitación amplia y todo limpio.
Raquel
Raquel, 3-night trip
Verified
10/10 Exceptional
21 Oct 2025
Nous avons passé un agréable séjour à l’hôtel AcaciaW Grande chambre confortable et propre, hôtel bien situé à proximité de la station South Kensington et de Kensington Gardens.