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Volando Urai Spring Spa and Resort

4.0 star property
Adults-only hotel with 2 restaurants, near Wulai Old Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Volando Urai Spring Spa and Resort

2 restaurants, breakfast served
Outdoor pool
Land view from property
Lobby
Exterior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free breakfast
  • Airport transfer
  • 24/7 front desk
  • Free parking
  • Spa
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • 2 meeting rooms
  • Airport shuttle
  • Limo/town car service
Feel at home
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Grandview Double Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite Double (Include French Dinner and American Breakfast)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
  • 59 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast) | 1 bedroom, premium bedding, down duvets, free minibar

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Twin Suite

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand View Room

1 bedroom, premium bedding, down duvets, free minibar

Grand View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand View Twin Room

1 bedroom, premium bedding, down duvets, free minibar

Grand View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Suite

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite

  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341

What's nearby

  • Wulai Old Street - 2 min drive - 2.0 km
  • Wulai Waterfalls - 6 min drive - 5.4 km
  • National Taiwan University - 20 min drive - 20.0 km
  • Taipei Zoo - 20 min drive - 20.6 km
  • Taipei 101 - 24 min drive - 25.2 km

Getting around

  • Taipei (TSA-Songshan) - 67 min drive
  • Taoyuan International Airport (TPE) - 79 min drive
  • Wulaitai Station - 13 min drive
  • Ankang Station - 15 min drive
  • Wulai Scenic Train Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪山地美食屋 - ‬2 min drive
  • ‪雅各原住民山豬肉香腸 - ‬2 min drive
  • ‪Siliq Cafe - ‬14 min walk
  • ‪日月光溫泉 - ‬2 min drive
  • ‪阿春小吃店 - ‬2 min drive

About this property

Volando Urai Spring Spa and Resort

Volando Urai Spring Spa and Resort puts you a short five-minute drive from Wulai Old Street. Guests can visit the spa to be pampered with massages, body scrubs or body treatments, and Soyan, one of 2 restaurants, serves breakfast and dinner. Other features include a hot tub, a sauna and a steam room. Fellow travellers say great things about the overall property condition.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 22 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Late check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 8
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking includes off-street options
  • Free off-site parking within 6562 ft

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Spring water bath
  • Bath or shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 11:00 PM.

Dining

Soyan – This fine-dining restaurant serves breakfast and dinner. Reservations are required.
Siliq Restaurant – This restaurant serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 10:00 AM to 11:00 PM

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

Does Volando Urai Spring Spa and Resort offer free cancellation for a full refund?
Yes, Volando Urai Spring Spa and Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Volando Urai Spring Spa and Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Volando Urai Spring Spa and Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Volando Urai Spring Spa and Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Volando Urai Spring Spa and Resort?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon.
What is there to do at Volando Urai Spring Spa and Resort and nearby?
On-site recreation at Volando Urai Spring Spa and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Volando Urai Spring Spa and Resort also has a sauna and a steam room.
Are there restaurants at or near Volando Urai Spring Spa and Resort?
Yes, there are 2 on-site restaurants.
Does Volando Urai Spring Spa and Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Volando Urai Spring Spa and Resort like?
Volando Urai Spring Spa and Resort is located by the river in Wulai. Popular attractions include Taipei 101, which is 24 minutes away by car.

Volando Urai Spring Spa and Resort Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Very good

WENG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

cheng hsin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sukyoon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yu Chia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
FELICIA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kenji, 2-night trip
Verified Expedia guest review

8/10 Very good

Chun Ki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 2-night trip
Verified Expedia guest review

8/10 Very good

Ruoruo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

gail, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ling mei, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everything very nice. Wish food can do better.
chen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Yuanche, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

Huei Ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mai Chee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Young, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

良好服務態度、絕美的風景與人文
良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Hsu-yao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHIH LI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ju-Chen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Old hotspring hotel in a great location in Urai
The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Joseph I-Chieh, 1-night trip
Verified Hotels.com guest review