In the heart of Old City Bern, Hotel Restaurant Goldener Schlüssel Bern offers a warm welcome with a breakfast buffet, a charming terrace, and convenient laundry services. Stay connected with in-room WiFi or explore the city on two wheels with free bicycle rentals. Guests rave about the hotel's central location and helpful staff.
Located near a train station, Hotel Restaurant Goldener Schlüssel Bern is a great choice for a stay in Bern. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM. Other highlights include free bike rentals and a terrace. Fellow travellers say great things about the helpful staff and central location.
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
DONE
Pets
Pets stay for free (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (CHF 22.5 per day)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Mountain biking nearby
Segway hire/tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Free bike hire
Facilities
Safe-deposit box at front desk
Terrace
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Low-height worktop and sink
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Free extra futon
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Parking
Self-parking costs CHF 22.5 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Also known as
Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern
Frequently asked questions
Does Hotel Restaurant Goldener Schlüssel Bern offer free cancellation for a full refund?
Yes, Hotel Restaurant Goldener Schlüssel Bern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Restaurant Goldener Schlüssel Bern?
Yes, dogs stay free.
Is parking offered on site at Hotel Restaurant Goldener Schlüssel Bern?
Yes. Self-parking costs CHF 22.5 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Restaurant Goldener Schlüssel Bern?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Restaurant Goldener Schlüssel Bern?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (2-min walk) is nearby.
What is there to do at Hotel Restaurant Goldener Schlüssel Bern and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire.
Are there restaurants at or near Hotel Restaurant Goldener Schlüssel Bern?
Yes, there's an on-site restaurant, Restaurant.
What's the area around Hotel Restaurant Goldener Schlüssel Bern like?
Hotel Restaurant Goldener Schlüssel Bern is in Old City of Bern, a short 9-minute walk from Bern (ZDJ-Bern Railway Station) and 3 minutes' walk from Bern Town Hall. Our travellers say that the local area is very central.
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Hotel Restaurant Goldener Schlüssel Bern Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Room
Location
Bathroom
Bed
View
Old town
Air conditioning
Shopping center
What guests liked
Breakfast was consistently good with a variety of options. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Excellent hotel right in the heart of old town Bern
Nigel
1-night trip
8/10
The property is very well located and you can walk to all attractions in Bern.
Tony
2-night trip
10/10
The stay at this hotel was perfect !
Haidar
1-night trip
10/10
Great location
Jim
1-night trip
10/10
The hotel is a charm and convenient!
Junchao
4-night trip
8/10
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Sonia
1-night trip
8/10
Good location
Rommel
1-night trip
6/10
Great location.
Tricia
2-night trip
8/10
Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Verified traveller
1-night trip
10/10
Great place to stay. Location is amazing just a short walk to some major sites. Staff was friendly and helpful.
Sydney
4-night trip
10/10
Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Patricia
2-night trip
10/10
Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Elisabeth
2-night trip
10/10
We stay two nights Very impressive with the condition and service, so we extend stay one more night.
Robert
2-night trip
10/10
Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Gina
2-night trip
8/10
We enjoyed our stay however no air conditioning which made it difficult to rest well at night. Excellent location.
Maria Gabriela
3-night trip
10/10
Great location and kind staff. The only negative was the EDM blasting from Friday night until 3 am Saturday. In contrast, Sunday night was VERY quiet and serene!
Unja
4-night trip
10/10
Very nicy staff and clean and quite room
Ellen
2-night trip
10/10
Centrally located hotel. Nice spacious room. Nice breakfast provided in morning. The restaurant is also open in the evening and the food was excellent.
Lots of restaurants and shopping in the area.
Terry
3-night trip
10/10
It is right in the center of action. We found parking 5 minutes away. The manager/owner was really nice talking to us.
Steven
1-night trip
8/10
Best location in the center of bern
Stefan
1-night trip
10/10
Excellent, helpful, friendly staff. Very comfortable quiet room. Walkable to town center. Delicious breakfast.
Elizabeth
1-night trip
10/10
The place is in the downtown. Near to everything - Train station, Tourist attractions etc. staff is very accommodating and friendly. Overall enjoyed my stay here with family.
Ravindra
1-night trip
8/10
Great location but a very plain room. Breakfast was meager; the only eggs were hard-boiled and it seemed they kept running out of certain items like the mixed fruit.
Judy
3-night trip
10/10
We thoroughly enjoyed our stay at Goldener Schlüssel hotel. The staff were friendly and helpful, the location was perfect for wandering around the old city of Bern and our room was comfortable and spacious, it even had a balcony that overlooked the nearby streets. I would highly recommend this hotel.
Vicky
3-night trip
8/10
Very nice hotel/restaurant, enjoyed our stay. However, the pillows are terrible! They need to be replaced.