Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
Airport shuttle (surcharge)
Restaurants
Arena Sports Bar - 12 min walk
Sun Palace - 17 min walk
La Hacienda Restaurant - 3 min drive
Soluna Bar - 3 min drive
Taco Arte Restaurant - 2 min drive
About this property
Nizuc Resort and Spa
Placing you only a five-minute drive from Iberostar Cancun Golf Course, Nizuc Resort and Spa offers a private beach where you can enjoy beach umbrellas, yoga and beachside drinks. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Cafe de la Playa, one of 6 restaurants, serves international cuisine and is open for breakfast. Other highlights at this luxurious hotel include 2 poolside bars, a free kid's club and a health club. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
274 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets allowed (dogs only, 1 total, up to 12 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Transfers
Airport shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–noon
6 restaurants
4 bars/lounges
2 poolside bars
Beach bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On a private beach
Tennis lessons
Beach yoga
Fitness classes
Pilates classes
Wildlife viewing
Kayaking
Boat tours
Scuba diving
Snorkelling
Golfing nearby
Skydiving nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (8234 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Built in 2013
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
Adjacent to a golf course
5 outdoor pools
Full-service spa
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
IPod docking station
47-inch flat-screen TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Spa by ESPA has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
Cafe de la Playa – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and only serves breakfast.
Ramona – Overlooking the ocean, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Ni – Overlooking the ocean, this seafood restaurant specialises in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill – Overlooking the ocean, this restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 915 for adults and MXN 457.50 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3055 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 12 years old are not allowed in the hot tub
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa
Frequently asked questions
Does Nizuc Resort and Spa offer free cancellation for a full refund?
Yes, Nizuc Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nizuc Resort and Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Nizuc Resort and Spa?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 kg per pet. There's a charge of MXN 3055 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Nizuc Resort and Spa?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Nizuc Resort and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Nizuc Resort and Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Nizuc Resort and Spa?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at Nizuc Resort and Spa and nearby?
Have fun with on-site activities such as kayaking, snorkelling and beach yoga and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Nizuc Resort and Spa also has 2 poolside bars, 4 bars and a private beach, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Nizuc Resort and Spa?
Yes, there are 6 on-site restaurants, featuring international cuisine and garden views.
Does Nizuc Resort and Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Nizuc Resort and Spa like?
Nizuc Resort and Spa is located on the waterfront in Zona Hotelera, a short 2-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Nizuc Resort and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
Juan Manuel
Juan Manuel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Christian
Christian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Elias
Elias, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Diana
Diana, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Katina
Katina, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Sep 2024
Miguel
Miguel, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 Sep 2024
Ahmed
Ahmed, 2-night trip
Verified Expedia guest review
4/10 Fair
8 Sep 2024
Mehreen
Mehreen, 3-night trip
Verified Orbitz guest review
10/10 Exceptional
4 Sep 2024
RAFAEL
RAFAEL, 3-night trip
Verified Expedia guest review
2/10 Poor
2 Sep 2024
Very expensive, need to pay for every little thing, ranging from lunch to any amenities, was charged for bottled water even
Leo
Leo, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
I loved how it was not far from shopping centers and I also enjoyed how kind the staff was.
Jillian
Jillian, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
privacy, location. Cleaniness
Janette
Janette, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 Aug 2024
Excellent. Food should be better in restaurants inside the hotel. Other than that, amazing.
Anthony
Anthony, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Amazing resort !!!
Isaac
Isaac, 4-night romance trip
Verified Expedia guest review
2/10 Poor
26 Aug 2024
After a family emergency I had to depart Nizuc ONE DAY early, sadly. However, Hotels.com and Nizuc - together - continued to shift blame to one another in an effort to overcharge me for a night I did not stay.
Emergencies happen and sadly this resort and Hotels.com DO NOT CARE about you and your family. They only care about your MONEY. This is absolutely disgusting. I will never use hotels.com again in my life. This booking site lacks support, communication, empathy and dignity.
Save yourself the trouble and book with the resort DIRECTLY.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2024
Amazing resort !!!!!
Clean , quiet , safe and perfect staff !
Highly recommend ! Will be back again for sure
shani
shani, 3-night romance trip
Verified Expedia guest review
8/10 Very good
21 Aug 2024
I did not loke the hours of operation of the pool and the beach was not good for swimming
Juan
Juan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Everything perfect a quiet gorgeous place to relax
PATRICIA
PATRICIA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Truly 5 star experience. Rooms are big and luxurious.
Mayank
Mayank, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Excellent does not describe this property it’s amazing
Tomasz
Tomasz, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
I went with my family and we had a great experience. The service and food were excellent. We will come back for sure.
IVAN
IVAN, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Sandra
Sandra, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2024
It wears amazing
Adrian Alberto Rivero
Adrian Alberto Rivero, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Inliked everyrhing
Jaime
Jaime, 3-night family trip
Verified Expedia guest review
8/10 Very good
5 Aug 2024
This is a very nice hotel where a lot of effort has been put into the design and the ambience, especially at night. The rooms are very nice. The staff is very attentive and the service is very good. While the beaches look beautiful they are not nice to experience, the main one's bottom floor is a mixture of mud and sand (not a nice experience when you walk on it - and you will because it's not deep and it's long) and the other one is very short as its bottom is covered in sea plants a short distance from the edge. This was disappointing for a beach hotel of this standing. Also, a part from the restaurants, and two bars, there was almost no night entertainment (only one night there was live music).