My low star rating is for how overpriced this hotel was. I paid $150ish for a room that, even in the expensive San Francisco market, should have been half that price or less. My response when I entered the room was “eew.” The front door was very difficult to open, handle needed to be replaced.. Old TV, no streamers, WiFi too weak to support any video on my devices.. Old mattress was too soft, very uncomfortable. It was SO LOUD, windows right on market street. Awful outdated curtains, cheap plastic table and chairs.. Bathroom was at least updated, it was the only pleasant part of that room. The staff was very nice.