Vienna Vosendorf-Siebenhirten Station - 20 min walk
Restaurants
Starbucks - 5 min walk
Vapiano - 4 min walk
NORDSEE Wien Vösendorf SCS - 8 min walk
Trzesniewski - 6 min walk
Türkis - 12 min walk
About this property
Best Western Smart Hotel
Best Western Smart Hotel puts you within a 15-minute drive of Schönbrunn Palace and Belvedere. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Smart Restaurant, which serves local cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace.
Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
Working away
Business centre
7 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
Seasonal outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Smart Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from June to September
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Ramada South Vienna
Best Western Smart Hotel Hotel
Ramada Vienna South Hotel Voesendorf
Ramada Vienna South Voesendorf
Ramada Vienna South Hotel
Ramada Vienna South Austria/Voesendorf
Best Western Smart Hotel Voesendorf
Best Western Smart Hotel Hotel Voesendorf
Frequently asked questions
Is there a pool at Best Western Smart Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Best Western Smart Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Smart Hotel?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking and electric car charging are available.
What are the check-in and check-out times at Best Western Smart Hotel?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Best Western Smart Hotel?
No, this hotel doesn't have a casino, but Casino Wien (15-min drive) and Casino Baden (16-min drive) are both nearby.
What is there to do at Best Western Smart Hotel and nearby?
Best Western Smart Hotel has a seasonal outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Best Western Smart Hotel?
Yes, Smart Restaurant offers local cuisine.
What's the area around Best Western Smart Hotel like?
Best Western Smart Hotel is a short 6-minute walk from Vienna Vosendorf SCS Station and 4 minutes' walk from Shopping City Sud.
Best Western Smart Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Aug 2024
JAVIER
JAVIER, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 Aug 2024
Harry
Harry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2024
Hotel itself was top - just as described. Room was large enough, bed new and it was quiet. Staff were nice. The area surrounding is a series of massive outlet shops and the Westfield shopping centre. Tram is the only public transport into the centre and the station lies outside of the central Vienna fare zone.
Malcolm
Malcolm, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2023
christian
christian, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
11 Jun 2023
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jul 2022
Very nice staff , restaurant and room. The breakfast was excellent and well worth the money.
Patrick
Patrick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Apr 2022
Great for city trips and shopping
Great location as it has direct tram to Opera/KarlsPlatz 5min away.
There are also restaurants in Cineplex.
Huge SCS (shopping center sud) next door.
You do hear highway, but not too much.
Marko
Marko, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Jan 2022
Nice basic hotel
Uri
Uri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2021
Very friendly staff. Very nice and clean hotel. Great location for shopping.
Arik
Arik, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2021
Amazing and friendly staff. Very close to shopping mall
Tariq
Tariq, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Oct 2021
Azem
Azem, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Aug 2021
Clean and adequate
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
26 Jun 2021
Good parking, good food , helpful staff will definitely be staying again
Julie
Julie, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
12 Oct 2019
Terrible and not really 4 star
It is really unfair to the other hotels that actually are 4 and 5 star, when places like this just lie and call themselves 4-star obviously to attract customers. I think the only reason they can somehow get away with calling themselves 4-star is that they have a swimming pool ( that nobody uses ) out in the backyard. But there really needs to be some extra reviews on places like this and extra investigations on the fact that they get away with lying and calling themselves what they definitely are NOT. When they’re clearly only 2.5 to 3-star if that.
James
James, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2019
Perfect
Tais
Tais, 3-night family trip
Verified Hotels.com guest review
6/10 Good
15 Jun 2019
Talal
The staff specially the phillipene lady and the big man was very rude not supported we ask for adapture they said not have although they give others the AC was 25 C very hot we ask them to low it to 23 they refuse we booked two rooms they but fridge in one other no its strange the swimming pool was full with insects and plant
The only thing we like is the location
The blonde girl was freindly
Mona
Mona, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
15 May 2019
When we came into the room, we noticed that one of the pillows had blood stains on them, we called reception to ask them to replace the pillow and it took nearly 2 hours for someone to come and change it. The TV in the room also didn't work and they had an attitude about fixing the remote and once again it took nearly 2 hours for someone to come and replace it. When we told the manager in the morning about how our stay was, he was rude and apprehensive despite the fact that we were very polite and he started saying "All of you Americans think you can just write bad reviews, well we will call the police because that's not how we do things here in Europe" and he said "Fortunately this isn't America " and he kept making his rude comments about Americans, even though all we did was complain that the room was clearly not cleaned. The Manager was extremely rude and didn't even once apologize for the condition of the room and had the audacity to give us attitude. Stay away from this place.
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
11 May 2019
Perfect Stop Over Hotel
Very friendly staff and well located for motorway stop over. Big shopping centre close by but not much in way of restuarants or bars.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2019
Very nice lobby, clean room, very good position too
Sevgin
Sevgin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2018
Marius
Marius, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2018
Good overall
Overall it is good. Location is not brilliant, but you don't go here for that. Bit annoying that they let you wait at reception whilst they are in the office behind it doing other things. Room didn't have a fridge as they used to.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 Sep 2018
A pleasant stay
Had a very pleasant stay, I utalised the gym most evenings which was basic but good.. my only complaint could be the noise from the stairwells where you could hear the other guests as my room was quite close to them..
Mike
Mike, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2018
Enescu
Enescu, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2017
Airport Hotel
We found it noisy as we had a room on the same side as the freeway.
We also understood this was an airport hotel.....it is 17 kms and a 45 min. Drive to the airport.
Gord
Gord, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
14 Jul 2017
False advertizing.
The website is misleading. It says they offer an airport shutle (not true) and refrigerators in the rooms (mine did not have one). The wifi service is deplorable. The air conditioning is weak. The grounds have been let go, giving the hotel a derelict appearance.