Watertown, NY (ART-Watertown Intl.) - 57 min drive
Ottawa International Airport (YOW) - 101 min drive
Gananoque Station - 7 min drive
Kingston Station - 29 min drive
Kingston, ON (XEG-Kingston Train Station) - 30 min drive
Restaurants
McDonald's - 4 min drive
1000 Island Charity Casino - 3 min drive
Riva - 13 min walk
Subway - 2 min drive
The Old English Pub - 18 min walk
About this property
Colonial Resort-1000 Islands
Colonial Resort-1000 Islands is a great choice for a stay in Gananoque. Guests can visit the outdoor tennis courts for a workout, or splash around at the indoor pool or seasonal outdoor pool. Other highlights include a terrace and a garden. Fellow travellers say good things about the breakfast and location.
Languages
English, French, German
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Shopping
Pool table
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Skydiving nearby
Zip-lining nearby
Working away
Meeting rooms
Conference space
Services
Front desk (limited hours)
Facilities
3 buildings/towers
Built in 1967
Garden
Picnic area
Terrace
Library
Television in common areas
An indoor pool
Seasonal outdoor pool
Outdoor tennis court
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Handrails in stairwells
Raised toilet seat
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free local calls
Food and drink
Fridge
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Renovations and closures
The property is closed during November, December, January, February, March and April.
Children & extra beds
Rollaway beds are available for CAD 20.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from April 15 to September 15
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque
Frequently asked questions
Is Colonial Resort-1000 Islands currently open?
The property is closed during November, December, January, February, March and April.
Does Colonial Resort-1000 Islands offer free cancellation for a full refund?
Yes, Colonial Resort-1000 Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Colonial Resort-1000 Islands?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Colonial Resort-1000 Islands?
Yes, dogs are welcome. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Colonial Resort-1000 Islands?
Yes, there's free self parking.
What are the check-in and check-out times at Colonial Resort-1000 Islands?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Colonial Resort-1000 Islands?
No, this hotel doesn't have a casino, but Thousand Islands OLG Charity Casino (3-min drive) and Shorelines Casino Thousand Islands (6-min drive) are both nearby.
What is there to do at Colonial Resort-1000 Islands and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a picnic area. Colonial Resort-1000 Islands also has a garden.
What's the area around Colonial Resort-1000 Islands like?
Colonial Resort-1000 Islands is a short 11-minute walk from Lake Ontario and 14 minutes' walk from Confederation Park. Travellers say that this hotel is in a good location.
Colonial Resort-1000 Islands Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.4/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
8/10 Very good
16 Oct 2024
Franco
Franco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
Nery
Nery, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Séjour d'une nuit
Nous sommes venus faire une croisière avec City Line, la chambre était une cabine avec 2 lits doubles. Propre mais besoin de rafraichir le nettoyage des murs et le plafond de la salle de bain, Déjeuner complet et le personnel est courtois. Bonne qualité prix.
Chantale
Chantale, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 Sep 2024
Love the location and size of lot. But badly outdated. Toilet not installed properly when they changed flooring. Bed hurt my back. In so much pain I canceled my return trip there (on my way back from Montreal. At one time probably was an excellent resort. Now I wouldn’t send my worst enemy there. Neeo new proper beds and proper installation of toilets every done there cheap cheap. Looks like run by slumlords
David
David, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Sadiqur
Sadiqur, 2-night trip
Verified Expedia guest review
8/10 Very good
17 Sep 2024
Judith
Judith, 1-night trip
Verified Expedia guest review
4/10 Fair
15 Sep 2024
After a long day of riding and wanting to relax in the jacuzzi tub and watch some TV, the TV in fact has picture but super grainy. After asking at the front desk if this can be fixed, he gave me no confidence that it could be and was told there is nothing that can be done. I rode to the Canadian tire to grab a converter so that perhaps I could hook up my laptop. Asked the front desk for a refund for the adapter as it was purchased due to their deceitful advertising of TV in the room. Yes there was a TV, but not a working one. After being told that the TV was a complimentary service I advise why advertise a complimentary service that doesn't work. May as well not have the TV in the room. As many have mentioned this place is in serious need of an update and better service. We will see how the sleep is tonight and the breakfast option tomorrow.
Tari-An
Tari-An, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
15 Sep 2024
While everything was clean, it was expensive. An update is needed for entire property.
Susan
Susan, 2-night romance trip
Verified Expedia guest review
8/10 Very good
15 Sep 2024
It was good
Carlo
Carlo, 1-night family trip
Verified Expedia guest review
6/10 Good
13 Sep 2024
Old noisy not very clean breakfast normal, did mit wash the apples, just dumped from the bag in the bowl
Samer
Samer, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
Janta
Janta, 1-night trip
Verified Expedia guest review
2/10 Poor
10 Sep 2024
The room had an overpowering chemical smell from some kind of cleaning product. My wife, who has allergies, found breathing difficult. My eyes were burning. We were told we could not get our money back so our trip ended with a quick dinner then a drive home to sleep in our own bed at a cost of $153. This is so unfortunate because we had stayed at the Colonial years ago and had a wonderful experience. But there are new owners now. Our friend was also disappointed. Terrible experience.
Kevin
Kevin, 1-night romance trip
Verified Expedia guest review
8/10 Very good
9 Sep 2024
Conveniently located to access Kingston, the family room had plenty of space. The pools, while dated, provided lots of entertainment for the family and the sauna was a nice surprise. As we are on an extended trip and cooking our own meals, the prohibition against any cooking appliances left us scrambling for dinner on our first night.
Peter
Peter, 2-night family trip
Verified Expedia guest review
2/10 Poor
9 Sep 2024
Tintu
Tintu, 1-night trip
Verified Expedia guest review
8/10 Very good
6 Sep 2024
Nice and clean. Reception was adequate but very businesslike without seemingly interested in us or what they were doing. Bathroom nicely updated but the rooms are otherwise somewhat dated.
Judith
Judith, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Yahaira
Yahaira, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
Marina
Marina, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Sep 2024
Joseph
Joseph, 2-night trip
Verified Expedia guest review
8/10 Very good
3 Sep 2024
LORNA
LORNA, 3-night trip
Verified Expedia guest review
6/10 Good
2 Sep 2024
Get what you pay for !
Room was comfortable and as advertised.
Lacking exhaust fan in the bathroom & walls are thin as we woken up two straight nights by younger kids partying in room next to ours till 2am
Michael
Michael, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
2 Sep 2024
Spider, bugs, low maintenance, dirty carpets, smelly peed spots on bed, didn't like it at all
Samrin
Samrin, 1-night trip
Verified Expedia guest review
4/10 Fair
2 Sep 2024
This is very run down property that needs major updates
It should be much cheaper
Yana
Yana, 1-night trip with friends
Verified Expedia guest review
6/10 Good
1 Sep 2024
The room was very basic. Nothing special for breakfast. The indoor pool and hot tub are very pleasant, perfect for young travelers.