In the heart of Wandsbek, Hotel Marco Polo offers a serene retreat with a garden and terrace. Unwind with in-room WiFi, tour/ticket assistance is available to help you plan your stay. Guests have appreciated the express check-in and front-desk safe.
When you stay at Hotel Marco Polo, you'll be within a 10-minute drive of Hamburg City Hall and Miniatur Wunderland. Other highlights include a terrace and a garden. The property is only a short walk to public transportation: Wandsbeker Chaussee Station is 3 minutes and Friedrichsberg S-Bahn is 8 minutes.
Languages
English, German
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site valet parking (EUR 10 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
Built in 1982
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Television
Home comfort
Heating
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.9 for adults and EUR 9.9 for children
Children & extra beds
Rollaway beds are available for an additional charge
Parking
Uncovered valet parking costs EUR 10 per day
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel Marco Polo Hamburg
Marco Polo Hamburg
Novum Hotel Marco Polo
Novum Marco Polo Hamburg
Novum Marco Polo
Novum Hotel Marco Polo Hamburg
Hotel Marco Polo Hotel
Hotel Marco Polo Hamburg
Hotel Marco Polo Hotel Hamburg
Frequently asked questions
Are pets allowed at Hotel Marco Polo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Marco Polo?
Yes. Valet parking costs EUR 10 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Marco Polo?
Check-in start time: 2 PM; check-in end time: 9 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Marco Polo?
No, this hotel doesn't have a casino, but Casino Esplanade (8-min drive) and Casino Reeperbahn (11-min drive) are both nearby.
What is there to do at Hotel Marco Polo and nearby?
Hotel Marco Polo has a garden.
What's the area around Hotel Marco Polo like?
Hotel Marco Polo is in Wandsbek, a short 3-minute walk from Wandsbeker Chaussee Station.
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Hotel Marco Polo Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
6.4/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
11 Oct 2024
Jona Nana
Jona Nana, 2-night trip
8/10 Very good
6 Sep 2024
Klaus
Klaus, 1-night trip
10/10 Exceptional
11 Feb 2024
Jona Nana
Jona Nana, 1-night trip
2/10 Poor
30 Nov 2023
Keine Heizung im Badezimmer und auch dss Wohnzimmer war nicht vorbeheizt. Es war dort unglaublich kalt bei Außentemperaturen um die 0°.
Martin
Martin, 1-night trip
4/10 Fair
23 May 2023
Leider sehr in die Jahre gekommen und dadurch viel zu teuer bei dem schlechten und zum Teil heruntergekommenen Zustand
Stephan
Stephan, 3-night trip
8/10 Very good
12 Oct 2022
Steven
Steven, 3-night trip
2/10 Poor
20 May 2022
Hülya
Hülya, 3-night trip
8/10 Very good
17 May 2022
Ole
Ole, 1-night trip
6/10 Good
28 Aug 2021
Anke
Anke, 1-night trip
10/10 Exceptional
22 Sep 2020
Eymeric
Eymeric, 2-night trip
2/10 Poor
1 May 2020
Avoid
Nothing works - heating, sockets, dirty wardrobe, small room, lamp in the bathroom works 24/7 and no chance to turn it off, no shampoo and bad WiFi, worst hotel in HH so far
Vladyslav
Vladyslav, 3-night trip
6/10 Good
23 Feb 2020
Stefan
Stefan, 1-night trip
8/10 Very good
10 Dec 2019
Zweck erfüllt
Das Hotel hat seinen Zweck erfüllt und uns ein Bett, eine Dusche und ein Frühstück geliefert.
Leider waren die Reißverschlüsse an den Bettbezügen kaputt und so rutsche die Bettdecke jede Nacht aus dem Bezug. Der Duschkopf bräuchte dringend mal Entkalker, aber sonst war das Bad sauber.
Die Lage in der Nähe von U- und S-Bahn ist wirklich gut und man ist in 10 Minuten am Hauptbahnhof.
Verified traveller
3-night trip
2/10 Poor
4 Dec 2019
Never Ever
Ganz schlechte Matratze lag quasi auf dem lattenrost
Kani
Kani, 1-night trip
4/10 Fair
28 Aug 2019
Ziba
Ziba, 1-night trip
8/10 Very good
6 Aug 2019
Verified traveller
2-night trip
8/10 Very good
8 Jul 2019
Fint hotel med venlig personale, udfordrende parkering
Freddie
Freddie, 1-night trip
8/10 Very good
21 Jun 2019
die Lage ist gut,der Preis war ok,Tiefgarage hat geklappt,waren zufrieden.
Verified traveller
1-night trip
6/10 Good
20 May 2019
Dragan
Dragan, 2-night trip
2/10 Poor
1 Apr 2019
Verified traveller
3-night trip
2/10 Poor
27 Mar 2019
잘 관리된 객실도 아니고 서비스도 별로입니다.
오로지 교통만 좋았어요. 집근처에 바로 U반S반이 있어서요. 침대매트리스 상태도 별로고 매일매일 제대로 된 하우스키핑 서비스도 받지 못했습니다.
Verified traveller
3-night trip
4/10 Fair
5 Mar 2019
gut: Lage, Erreichbarkeit der Bahnen und Busse
schlecht: Sauberkeit im Wohnbereich, Zustand der Möbel, keine Sichtgardine (im Erdgeschoss)
Verified traveller
3-night trip
4/10 Fair
5 Mar 2019
Gut: Lage
Schlecht: Sauberkeit , keine weißen Gardinen im Erdgeschoss,
Verified traveller
3-night trip
10/10 Exceptional
25 Feb 2019
Mir hat besonders die Lage gefallen und der Charme des alten Hauses
Verified traveller
1-night trip
6/10 Good
18 Feb 2019
Schlechte Schallisolierung von Innen, von außen war gut, gute Lage, sauber, Möbel etwas veraltet aber ok, preis war auch ok