Reserved and paid for a double bed, non-smoking room. Upon check in, was informed we had a smoking room. Asked to be moved and were given a SINGLE bed room. Returned to the office, informed of the mistake, counter clerk seemed put off to correct the situation. Finally got a suitable room, but then was charged a parking fee not listed when booking, additionally, had stayed at the same location 8 days earlier, and was NOT charged to park. Clerk would not offer an explanation. Having no other choice, paid the fee. I feel property owes me not only a refund, but explanation and apology as well.