In the upscale district of Surco, El Polo Apart Hotel & Suites invites you to unwind in its lush garden or indulge in international cuisine at Polo Bistro. Connect to WiFi, enjoy a drink at the bar, and take advantage of free self parking. Previous guests praise the hotel's services.
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33
What's nearby
Centro Comercial El Polo - 1 min walk
United States of America Embassy Lima - 2 min walk
San Pablo Clinic - 4 min walk
Jockey Plaza - 3 min drive
Lima Convention Center - 6 min drive
Getting around
Lima (LIM-Jorge Chavez Intl.) - 38 min drive
Presbítero Maestro Station - 12 min drive
Caja de Agua Station - 13 min drive
Pirámide del Sol Station - 13 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Mercado 28 - 3 min walk
McDonald's - 2 min walk
Isolina Taberna Peruana - 4 min walk
Sushi Ito - 2 min walk
Pinkberry - 2 min walk
About this property
El Polo Apart Hotel & Suites
When you stay at El Polo Apart Hotel & Suites, you'll be within a 10-minute drive of Jockey Plaza and Miraflores Central Park. For a bite to eat, guests can visit Polo Bistro, which serves international cuisine and is open for breakfast. Other highlights include a bar/lounge, a snack bar/deli and a garden.
Languages
English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Working away
2 meeting rooms
Computer station
Conference space (700 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Built in 1998
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Down duvet
Soundproofed rooms
Turndown service
Day bed
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Polo Bistro – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately USD 14 for adults and USD 14 for children
Airport shuttle service is offered for an extra charge of USD 40 per person (one-way)
Local area shuttle service is offered for an extra charge
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for USD 40.0 per night
Airport shuttle service for children costs USD 40 (one-way)
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Facility access costs USD 10 per person, per day
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20333712505
Also known as
El Polo Apart Hotel Surco
El Polo Apart Surco
El Polo Apart Hotel And Suites
El Polo Apart Hotel Lima
El Polo Apart Hotel
El Polo Apart
El Polo Apart Hotel Suites
El Polo Apart & Suites
El Polo Apart Hotel Suites
El Polo Apart Hotel & Suites Hotel
El Polo Apart Hotel & Suites Santiago de Surco
El Polo Apart Hotel & Suites Hotel Santiago de Surco
Frequently asked questions
Does El Polo Apart Hotel & Suites offer free cancellation for a full refund?
Yes, El Polo Apart Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at El Polo Apart Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Polo Apart Hotel & Suites?
Yes, there's free self parking.
Is an airport shuttle service offered by El Polo Apart Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 40 per person one-way.
What are the check-in and check-out times at El Polo Apart Hotel & Suites?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
What is there to do at El Polo Apart Hotel & Suites and nearby?
El Polo Apart Hotel & Suites has a garden.
Are there restaurants at or near El Polo Apart Hotel & Suites?
Yes, Polo Bistro offers international cuisine.
What's the area around El Polo Apart Hotel & Suites like?
El Polo Apart Hotel & Suites is a short 2-minute walk from United States of America Embassy Lima and 4 minutes' walk from San Pablo Clinic.
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El Polo Apart Hotel & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Aug 2024
Great location,
KENNETH MARTINEZ
KENNETH MARTINEZ, 2-night trip
10/10 Exceptional
9 Mar 2024
Great hotel, wonderful staff.
In a beautiful location, everything right there, anything you need.
Would definitely recommend and stay again.
James
James, 3-night trip
10/10 Exceptional
14 Sep 2022
Excellent service and rooms
Omar
Omar, 4-night trip
10/10 Exceptional
16 May 2023
What a nice surprise to find this hotel. Clean, great staff and good price.
Christopher
Christopher, 1-night trip
10/10 Exceptional
3 Mar 2023
This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Jean-Pierre
Jean-Pierre, 11-night trip
10/10 Exceptional
27 Sep 2023
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Caius
Caius, 7-night trip
6/10 Good
15 Sep 2024
Staff nota Very friendly, noisy maintenance. Full of bugging procedures.
Verified traveller
2-night trip
10/10 Exceptional
15 Dec 2022
Grear location!
Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Gladys
Gladys, 1-night trip
10/10 Exceptional
22 Dec 2024
Katerine
Katerine, 1-night trip
8/10 Very good
20 Jul 2024
Eduardo
Eduardo, 2-night trip
8/10 Very good
13 Mar 2024
jing-song
jing-song, 3-night trip
8/10 Very good
12 Nov 2023
Mariela
Mariela, 2-night trip
8/10 Very good
13 Jul 2023
Ivonne
Ivonne, 1-night trip
10/10 Exceptional
10 Sep 2022
Atención del personal
FRANCISCO
FRANCISCO, 2-night trip
10/10 Exceptional
10 Apr 2022
The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Omar
Omar, 3-night trip
10/10 Exceptional
9 Apr 2022
very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent