118 Hotel

2.5 star property
City centre hotel, steps from KOMTAR

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for 118 Hotel

Desk, free WiFi, bed sheets
Reception
Hallway
Reception
Shower, hair dryer, bidet, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Air conditioning
  • Luggage storage

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
29 Jalan Dato Keramat, George Town, Penang, 10150

What's nearby

  • KOMTAR - 2 min walk - 0.2 km
  • Penang Times Square - 3 min walk - 0.3 km
  • Gurney Drive - 2 min drive - 2.5 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 2.8 km
  • Gurney Plaza - 5 min drive - 4.3 km

Getting around

  • Penang (PEN-Penang Intl.) - 27 min drive
  • Penang Sentral - 28 min drive
  • Tasek Gelugor Station - 35 min drive

Restaurants

  • ‪Four Leaves Bakery - ‬2 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Lé 楽 - ‬3 min walk
  • ‪Good Friends Never Bojio - ‬3 min walk
  • ‪KFC - ‬2 min walk

About this property

118 Hotel

118 Hotel puts you a short five-minute drive from KOMTAR and Gurney Drive. Also, Swettenham Pier Cruise Terminal and Gurney Plaza are a short five-minute drive away. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [118 Hotel Macalister , 49, Macalister Road, 10400 Penang]
    • Guests will receive lockbox information
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Luggage storage

Accessibility

  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Limited housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Policies

This property does not have lifts.
This property accepts credit cards.

Also known as

118 Hotel
118 Hotel Penang
118 Penang
118 Hotel Penang/George Town
118 Hotel George Town
118 George Town
118 Hotel Macalister Penang/George Town
118 Hotel Hotel
118 Hotel George Town
118 Hotel Hotel George Town

Frequently asked questions

Does 118 Hotel offer free cancellation for a full refund?
Yes, 118 Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 118 Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at 118 Hotel?
Sorry, there's no on-site parking at 118 Hotel.
What are the check-in and check-out times at 118 Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-out is available.
What's the area around 118 Hotel like?
118 Hotel is in Downtown George Town, a short 2-minute walk from KOMTAR and 3 minutes' walk from Penang Times Square.

118 Hotel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Dame bad and dirty, only two bts of water and shower gel, dirty towel
Angel Ho, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very near to transport hub (KOMTAR) which made it very convenient to go everywhere. The only downside is that the checkin desk is at their sister property about a five minute walk. Also did not notice any elevator. The above two points were not an issue for me but may be a concern for people with mobility issues. The property is well maintained and very clean. Checkin and checkout was very smooth. I enjoyed my stay of four nights and would use them again if need be.
Satinder Singh, 4-night trip
Verified Expedia guest review

4/10 Fair

I have experience staying in self-check in hotels before this, but this one was terrible. Despite having to make 3 rounds in jammed traffic just to find a car park, I also been told to get my room key at the other 118 hotel right once I arrived at the reception counter. Although the uncle who worked at the counter wanted to help me riding his bike, that 118 hotel staff refused and still asked me to get it for myself. Finally I got my room key after having a debate to allow that uncle to ride his bike to do his job.
MOHD ISMI ASWALY, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean hotel. Bath towels, hand towels and bath mat. Soap dispenser in shower. Soap bar also provided. Air conditioner, fan, hot water and wifi work well. Don’t forget to flick the switch outside the bathroom to activate the air conditioner and hot water. Water bottles provided. Also water dispenser (cold and hot) near reception with coffee and mugs. Saw umbrellas also. Good movies on TV. Tan (reception lady) very nice and polite. Do try Kuantan rd morning market, Cecil st food court, Friday night market van praagh and Ais Tingkap. Free CAT bus from Komtar around Georgetown, last stop at ferry. Then it starts again at the ferry to Komtar in a slightly different direction due to one war streets. Chowrasta market also has hawker stalls in the alley in the morning. Do not go to New Lane hawker food - overpriced and not the best in flavour. You will not be able to sit unless you buy a drink.
Kim Chi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chee Wee, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The only thing I didn’t like was that there were no windows in the room. The staff were fantastic and we even stayed an extra night. It was so convenient to everything in downtown Penang.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice staff, enjoyed our stay, thanks. No bottle of water but a water dispenser at the front
Winnie, 1-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Still okay. Room very small. No hair dryer in the room
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Loh, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay. Staff are very pleasant helpful and friendly. Its close to all amenities. Good value
ong, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice and economic hotel
The staff are friendly and helpful. Hotel condition is good and clean. Worth the price. Good for short stay.
Bridgette, 1-night trip
Verified Expedia guest review

8/10 Very good

Good location
Hotel is close to most of the famous eateries. Most are just walking distance from the hotel.
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a comfortable stay. Bed is not clean. No parking
1-night trip
Verified Expedia guest review

8/10 Very good

Cynthia, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

gud stay
gud stay
alang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

My one night stay
Came here due to its location as it is near time square. However, the room is really tiny and towels were not clean (spotted black stain and with holes). Hotel room is warm as we can't keep the air-conditioner on when we are out.
Verified Expedia guest review

8/10 Very good

The hotel was good, very clean and comfortable and located in an area that is well serviced by supermarkets, transport, a variety of food stalls and small cafes, and a laundry across the road. The room was bigger than I expected. Communications were a bit of an issue - I couldn't get any hotel wifi reception on my iPad or mobile phone reception in my room, admittedly not major problems but annoying. I wasn't all that impressed at getting hit with a further 8 ringgit "government tax" on top of what I had already paid with my reservation through Hotels.com. It's only 8 ringgit and perhaps a state tax in Penang (??) but no other hotel I stayed at in Malaysia found it necessary to pull that stunt. All said, it was a good hotel, clean,comfortable and safe and offers great value for money.
Verified Hotels.com guest review

10/10 Exceptional

Holiday with husband and in-laws
Good value for money. Stayed 3 nights, was on holiday with husband and in-laws. Staff were friendly and helpful. Hot and cold water dispenser in the lobby. Hot shower, air conditioning, TV, good size room. Walking distance to the small local market (Kuantan Market), eateries (on New Lane), shopping malls (M Mall and Penang Times Square) . Easy to get around.
Verified Hotels.com guest review

8/10 Very good

Nice clean room. Very small space and area to put bags on floor.
Verified Hotels.com guest review

6/10 Good

Nearby most places
Its a convenient location to be staying on your trip to Penang.
Verified Expedia guest review

6/10 Good

So so 118
Very small room. No where to put luggages. Complementary coffee at the entrance but only with sugar. Location is central. Wifi was ok but not super.
Verified Hotels.com guest review