There are many reviews here about Serena and for good reason, she’s a gem! She is always available and better than any concierge I’ve ever experienced. Her recommendations were so helpful!
I traveled solo for the first time in decades and Serena felt like a guardian angel. She scheduled a shuttle pick up last minute when it seemed impossible, her demeanor was so comforting. My stress melted away as every issue became “tranquilla!” She handled it all immediately.
The location is fantastic, the rooms are bright & quaintly decorated, the bathroom is shared but it wasn’t a big issue. I saved a lot of money because of all the food Serena & company provided as part of the included breakfast (breads, muffins, yogurt, toast, coffee, milk, juice, tea, candy, butter, etc.)
The weather was very warm but windows are operable, there is air conditioning, my room had a compressor unit that cycled on and off but I sleep with ear plugs so it wasn’t an issue. Comfortable bed (I like stiff mattress) room cleaned everyday.
I wouldn’t stay any other place!