We had a very nice stay. The room was very comfortable and we slept well. Good bathroom amenities, shower, and bathtub. The shopping mall next door is very convenient for meals. We loved the pool, which was great for laps and not crowded during our stay. Throughout the hotel, staff was very friendly and made every effort to be helpful. When we ran into a few small problems, it was due to management. For example, there's no concierge to help with arranging local tours and no information available about sightseeing. There's no information about spa treatments unless you physically go to the spa and ask there. Maybe the hotel only recently opened? It seemed like a standard level of services expected from Langham were sometimes missing at this location. It's still a lovely, comfortable hotel and good value.