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Alpenhotel Fleurs de Zermatt

4.0 star property
Ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Mountain view
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Interior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Full-service spa
  • Indoor pool and outdoor pool
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Bar/lounge
  • Massage/treatment rooms
  • Conference centre

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is Rp3.649.370
Rp3.932.353 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Mountain View (Style)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room (Parterre)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre) | Premium bedding, in-room safe, desk, laptop workspace

Double Room, Accessible (Parterre)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Deluxe Double Room, Balcony, Mountain View (Matterhorn) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Unterer Mattenweg 41, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 5 min walk - 0.5 km
  • Sunnegga Ski Resort - 18 min walk - 1.6 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive - 4.7 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt Station - 6 min walk

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Golden India - ‬4 min walk
  • ‪Fuchs - ‬5 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬4 min walk
  • ‪Zer Mama Bistro - ‬6 min walk

About this property

Alpenhotel Fleurs de Zermatt

Placing you only steps from Zermatt-Matterhorn Ski Paradise, Alpenhotel Fleurs de Zermatt allows you more time for skiing with ski-in/ski-out access. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with spa services. Other highlights include an indoor pool, a bar/lounge and a health club. Skiers will appreciate access to ski storage. Fellow travellers say great things about the helpful staff and breakfast.

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Bar/lounge

Travelling with children

  • Children's games
  • Toys

What to do

  • Mountain biking
  • Helicopter/aeroplane tours
  • Ice skating
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (388 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Matterhorn Lounge – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

Does Alpenhotel Fleurs de Zermatt offer free cancellation for a full refund?
Yes, Alpenhotel Fleurs de Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alpenhotel Fleurs de Zermatt?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Alpenhotel Fleurs de Zermatt?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alpenhotel Fleurs de Zermatt?
Sorry, there's no on-site parking at Alpenhotel Fleurs de Zermatt.
What are the check-in and check-out times at Alpenhotel Fleurs de Zermatt?
Check-in start time: 3:30 PM; check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at Alpenhotel Fleurs de Zermatt and nearby?
During the winter, enjoy on-site recreation such as ice skating and return when the snow melts for mountain biking and hiking. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Alpenhotel Fleurs de Zermatt also has a seasonal outdoor pool and a sauna, as well as a steam room.
What's the area around Alpenhotel Fleurs de Zermatt like?
Alpenhotel Fleurs de Zermatt is a short 4-minute walk from Zermatt (QZB-Zermatt Train Station) and 6 minutes' walk from Zermatt–Sunnegga Funicular. Travellers say that this hotel is in a good location.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Elena, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rude Staff Member
After an exhausting multi-day journey and a night interrupted by a false fire alarm, my wife and I overslept and requested room service. Our room was admittedly untidy due to open luggage and clothes on the floor - a result of travel fatigue and sleep deprivation. The following day, a staff member approached us about the room's condition, stating it was "impossible for room service to clean." Their tone and words felt belittling and inappropriate, especially considering the hotel's premium pricing (over $1000 for a 3-night stay). He made my wife feel horrible (to which I later corrected him for doing so) While we acknowledge our room was messy, it took my wife only five minutes to tidy up, suggesting the situation was not as dire as portrayed. More importantly, we believe that regardless of room condition, staff should maintain professionalism and courtesy when addressing guests. This interaction significantly impacted our stay. While the hotel has many positive attributes, this experience makes us hesitant to recommend it. Zermatt offers numerous hotel options other than this hotel
Prescott, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Not safe
This hotel didn’t live up to expectations. Some of the staff were very friendly, others acted put out and annoyed with guests. Another hotel guest confronted my wife in the spa area over wearing a bathing suit, which really made us uncomfortable. She even flashed us, and we decided to notify the front desk. They clearly didn’t want to deal with it and said they’d wait for a manager who ‘spoke better German’ to come. We never heard anything again, even though the other guest was snickering at my wife for the rest of our visit. Would not recommend, too many other options that would be safer.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James R, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room.
Great stay and value for the price. Would recommend. Our only regret is we didn’t stay longer in the area.
View from our balcony
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful view of Matterhorn from our room. Managed to catch the sunrise and its so surreal! 👍
Shi Xian, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The property is well suited for visitors to the surrounding mountains activities.
Joseph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sabina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Munir, 2-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best places to visit in the world. Hotel was really nice, great location, friendly staff, highly recommended.
Dean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seshadri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kristen, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

First time visit to Zermatt and loved staying at Alpenhotel Fleurs de Zermatt. It was a beautiful hotel in a perfect location for our trip. Was approximately a 5 minute walk to the Täsch train station and central shopping in Zermatt. Close to Denner grocery store and bus station. Staff are super friendly and helpful. Good breakfast each more to start the day. Did not get the opportunity to use the sauna area, but pool was relaxing and closed at 8pm during our visit. Room was spacious and had everything we needed. Would definitely return back here.
Martin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

We really liked how clean and modern the property was while maintaining the ski lodge feel. The pool was a real winner for us since we have a 7 year old who likes pools. The luggage storage room was also very helpful. The negative was that the breakfast was almost depleted by 9-10 am when we were ready for it.
Paula, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)
ANA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property and staff
Richard and Denise, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet hotel with relaxing spa pool and facilities. Close to train station and accessible via a quick walk. Staff were friendly and provided good options for food and outdoor activities. Extra plus for professionalism and baggage storage before check in.
Peter, 1-night family trip
Verified Expedia guest review

8/10 Very good

Mr A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dragos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and very comfort but pricey.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, enjoyed a brief stay
We planned to visit Zermatt for the day and failed to check the train schedule for the last train out. We found this hotel on hotels.com; it was one of the only hotels with a room available at a reasonable price. The location was very close to the train station, and near the heart of it all, but tucked aside in the working area of the town. Walking out to the station, we found we were in the area where all the warehousing seemed to be located for the businesses. Not unpleasant, and rather interesting to see the tiny trucks zooming out to do their business. We were on the ground floor, so the view was not great... I'm not sure that the views would be any better on upper floors. However, it was a lovely hotel. Very clean, quiet and comfortable. The pool area looked amazing, although it was snowing while we were there. There looked to be a sauna or hot spa of some sort that we didn't have time to check out. I would definitely consider coming back to stay here over some of the more expensive hotels I've stayed in Zermatt in the past.
Diana, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great view. Clean, comfortable room. Staff was very friendly and helpful. Highly recommend!!
megan, 3-night family trip
Verified Expedia guest review

8/10 Very good

Property is great location and well maintained. Employees need training how to handle guests requests Properly located in great location
Samir, 1-night trip
Verified Expedia guest review