First of all this place is hard to find even with Google Maps GPS. There's no signs anywhere instructing you to the Riad and nothing on the door. When we entered the hotel I was hit by a incredibly strong smell of diapers. As for the hotel itself: the furniture and rooms need to be updated. Everything is old making it feel unclean, the bathroom drain wasn't properly working causing a flood, and electrical wiring seems to have been put together haphazardly. Breakfast was relatively good, and the roof was nice. The thing that was really off about this place was the owner's reaction to our questions about the hot water. We ended up running out of hot water at night after one of us showered and approached him about it the next morning. We wanted to know if there were some sort of limitations on the water but he refused to believe us citing, "I always have hot water here". We decided to do a test and ran out of hot water after 8 minutes. After checking himself, he went into this confusing back and forth argument where he said, "Well yes, of course there's a limit because of the heater" and then back to, "But there is always hot water here, I know what I am talking about". We told him it might be a good idea to tell people about this limitation but he just walked away saying, "I am not going to discuss an issue that I know I am right about". Overall, there's a lot of better options in Fez.