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Family Transit Hotel

3.5 star property
Family-friendly Hanoi hotel with 2 restaurants, connected to a shopping centre

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Photo gallery for Family Transit Hotel

Premium bedding, memory-foam beds, minibar, individually decorated
Point of interest
Terrace/patio
Front of property
Point of interest
Family Transit Hotel is a revitalized haven near Melinh Plaza, where you can unwind at the rooftop terrace or stroll through the garden. Enjoy breakfast, brunch, lunch, and dinner at one of two on-site restaurants serving Vietnamese cuisine. With free in-room WiFi and perks like babysitting services and express check-in.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Free bus station shuttle
  • 24-hour room service
  • 2 coffee shops/cafes
  • Babysitting
  • Business centre
  • Airport shuttle
  • Theme park shuttle
  • Shopping centre shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 2 Queen Beds

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Quadruple Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory-foam beds, minibar, individually decorated

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, memory-foam beds, minibar, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Fan
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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About the area

Map
Dien Xa, Noi Bai Airport, Hanoi, 10000

What's nearby

  • Melinh Plaza - 4 min drive - 4.0 km
  • Thanh Chuong Viet Palace - 12 min drive - 11.5 km
  • West Lake - 17 min drive - 22.8 km
  • Hoan Kiem Lake - 23 min drive - 28.7 km
  • Hanoi Old Town Night Market - 23 min drive - 28.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 7 min drive
  • Ga Phuc Yen Station - 14 min drive
  • Ga Vinh Yen Station - 21 min drive
  • Hanoi Railway Station - 23 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Phở Cồ - ‬2 min drive
  • ‪Star Cafe - ‬6 min drive
  • ‪Two Tigers - ‬16 min walk
  • ‪Memos Fastfood&Drinks - ‬4 min drive

About this property

Family Transit Hotel

Located just 2.3 mi (3.8 km) from the airport, Family Transit Hotel offers a shuttle (available 24 hours). For a bite to eat, guests can visit Local Food Restaurant, one of 2 restaurants, which serves Vietnamese cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 coffee shops/cafes, a rooftop terrace and a bar/lounge.

Languages

English, Japanese, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 25 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in time starts at noon
    • Express check-in available
    • Minimum check-in age – 15
    • Check-out time is 11:30 AM

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Children

    • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*

Pets

    • Pets stay for free
    • Specific rooms only*

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • On-site carport
    • Free off-site parking within 3 ft

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)*
    • Free bus station shuttle

Off-site

    • Shopping centre shuttle*
    • Theme park shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Scooter/moped hire
  • Pool table

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Communal living room
  • Lockers available
  • Reception hall
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • Access via exterior corridors
STAR_OUTLINE

Special features

Dining

Local Food Restaurant – Overlooking the garden, this family restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 100000 per vehicle
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.

Also known as

Family Transit Hotel Hanoi
Family Transit Hotel
Family Transit Hanoi
Family Transit Hotel Hotel
Family Transit Hotel Hanoi
Family Transit Hotel Hotel Hanoi

Frequently asked questions

Does Family Transit Hotel offer free cancellation for a full refund?

Yes, Family Transit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Family Transit Hotel?

Yes, pets stay free.

Is parking offered on site at Family Transit Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Family Transit Hotel?

Yes, an airport shuttle is available. The charge is VND 100000 per vehicle.

What are the check-in and check-out times at Family Transit Hotel?

You can check in starting at noon. Check-out time is 11:30 AM. Express check-in is available.

What is there to do at Family Transit Hotel and nearby?

Family Transit Hotel has a picnic area and a garden.

Are there restaurants at or near Family Transit Hotel?

Yes, there are 2 on-site restaurants, featuring al fresco dining, Vietnamese cuisine and garden views.

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Family Transit Hotel Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

Simple, clean and the woman at the front desk was eager to help with anything you need.
Baron, 1-night trip

10/10 Exceptional

Owner is very nice. I recommend highly this hotel for late arrival or early departure.
Binh, 1-night trip

10/10 Exceptional

Great hotel, especially for the price. Lovely and very helpful staff. Very close to the airport, which is where the closest ATMs are.
Bryan, 2-night trip

10/10 Exceptional

Family run hotel with hospitable service from every member. Located a short drive from the hotel, they offered taxi service for us from the airport and to our next stay. They have a great and inexpensive dining menu, along with snacks/drinks available downstairs. Someone is always at the desk for assistance. Our room came with two queen size beds, very comfortable, extra pillows aswell. Definitely recommend staying here.
TeddieJo, 2-night trip

10/10 Exceptional

A really good service! Everybody who works there is really gentle and amazing! Thank you again!
Jessika, 1-night trip

2/10 Poor

The hotel cancelled my reservation because I had a pet. I only booked the hotel because it was pet friendly.
Johnnathan, 1-night trip

10/10 Exceptional

Clean and efficient
Good place to stay, close to the airport
Lina Maria, 3-night trip

6/10 Good

This a perfect no frills, very inexpensive place that is very close to the airport. It was clean though our room was on the street and noisy at night. One of our windows could not lock but we were able to secure it. We paid a small fee for both pick up and drop off at the airport. They offered a simple but good little menu for the evening and the Wi-Fi worked. If u are arriving late or leaving early in the morning for a flight out, or if you just want to avoid traffic, then you might want to consider this as an option. Especially good for students or families traveling on a budget.
Bill, 1-night trip

10/10 Exceptional

Genuine Vietnamese warmth
A poor transportation decision found me at Hanoi airport at 1:00 am, and I'd Googled 24 hour check-in hotels in the vicinity. Booked Family Transit but wasn't sure if the Front Desk would still be open, so I used the Hotels.com chat with an agent to confirm. Hain waited up for me, and with minimal processing, i had a roof and a bed. Place was clean, spacious, and the perfect tonic. I slept well, was greeted with a coffee and a smile in the morning, and a taxi was soon arranged at a favourable price for my onward trip into Hanoi. Wonderful, and if he ever builds an infinity pool on the roof ... 👍
Robert, 1-night trip

2/10 Poor

There is no staff to handle the problem. No Cleaning No hygiene
Rahul, 9-night trip

10/10 Exceptional

Poche de l aeroport, tres confortable et calme
L'hotel est situé tout pres de l aeroport 10 min en voiture. L'acceuil a été tres bon et la chambre familiale etait tres confortable et propre. Le lieu est très calme.
Marion, 1-night trip

10/10 Exceptional

Som forventet mede søde medarbejdere
Det lå tæt på lufthavnen og vi skulle bruge det til en overnatning. Søde og venlige medarbejder. Værelser var fint. Var som forventet.
Lars H, 1-night trip

6/10 Good

Menettelee yhden yön ajan
Ihan ok majapaikka yhdeksi yöksi lentokentän lähellä. Miinuksia ja plussia: - Kylppärissä ei ole suihkuverhoa/koppia, joten suihku kastelee koko kylppärin. Myöskään lattian lavuaari ei vetänyt kunnolla - Huoneen valaistus on kirkkaanvalkoinen kuin hammaslääkärin vastaanotolla. Ei hämärälamppuja lain - Lähistön ravintolat kalliita, huonoja ja kielitaidottomia. Myöskään kuljetuspalvelu Crab ei tuonut ruokaa hotellille - Lentokenttäkuljetus maksullinen (100 000 VND). Kannattaa tilata Crab, pääsee yli puolet halvemmalla + Ilmastointi toimi + Sänky ja tyynyt ok + Ei kallis
Arttu, 1-night trip

8/10 Very good

空港から5分！リーズナブルな値段です。
ハノイ空港から歩いては行けませんが、連絡すれば5分で迎えにきてくれました。リーズナブルな価格で新しい部屋とエアコンが良かったです。家族経営で皆んなのサービスが心地良かったです。
KAZUHISA, 1-night trip

10/10 Exceptional

Sabrina, 1-night trip

8/10 Very good

安いからOK
トランジェットで短時間利用した
Daisuke, 1-night trip

10/10 Exceptional

Laura, 1-night trip

8/10 Very good

Felix, 1-night trip

10/10 Exceptional

Kihong, 1-night trip

8/10 Very good

ハノイ空港への送迎、スタッフの対応がよかったです。 また、部屋も清潔で良かったです。
1-night trip

6/10 Good

Ok for a night's stay
My friends and I needed a room to sleep before our flight, so this fit the bill. I would've recommend it if you're used to slightly nicer hotels. I love the country feel of the location though. The window looked out to lots of green grass.
1-night trip

8/10 Very good

全体的には満足
部屋にウェルカムドリンクや、簡単なインスタントコーヒーやお茶などがあれば良いな〜と思いました。
NATSUKI, 1-night trip

4/10 Fair

God placering tæt ved airport, men beskidt
Valgte hotellet da det ligger kun 5 min. Fra lufthavnen. Værelset var ok, men dårligt badeværelse med stoppet toilet. Receptionsområdet var beskidt. Fin service med billig lufthavnstransport.
1-night trip

6/10 Good

If You really need to stay close to the airport consider stay here but if you can avoid it, stay elsewhere..
ALE, 1-night trip

4/10 Fair

정말 몇시간 잠만 자고 나가려는 목적이었지만..... 그냥 거기서 잠이 들수없었다... 사진이 사기수준. 총체적난국
1-night trip