The guy at the check in tried to make us pay again even though it was pre- paid. Hotel extremely dated and worn. We didn’t get bath towels, and what towels we got were so threadbare , we decided not to ask for larger ones, and decided to buy new towels to use and then gave them to our daughter.
Bathroom door extremely dingy and everything needs updating . No cover on bathroom fan, no lamp shade, bed linens although clean , were threadbare and no blankets- just sheet and thin cover.
My mistake for not reading reviews and clicking’non- refundable’ - I guess I trusted Hotels.com to have a better vetting system.