4/10 Fair
7 Mar 2017
Need a Lot of Improvements!
Sorry to say, this hotel is not managed wisely. About my room:
1) The floor was dirty, full of dust & sands. Not clean at all.
2) The ceiling was broken and awaiting to fall down onto the guest. Gosh!
3) The mattress was acceptable but the bed itself was not in a good condition, it's sinking in the center.
4) The mirror in the bathroom was just a pieces of broken, sharp & dangerous of glass and it's not usable at all. Maybe as a weapon?!
5) No towel provided, need to ask again from the receptionist. The receptionist forgot to give the remote control for the television & air-conditioner, and again he said no remote control for the television, just adjust the channel & volume behind it.
6) Some of the lights in the room was not works, just like a decorations.
Please manage it wisely and nicely and please make it worth for the guests to pay for their stay. No need for any sort of luxurious item inside the room, a basic should be enough and in a good condition. Thank you.
Mohd Khairul Hakimin
Verified Hotels.com guest review