The hotel staff is really nice and very helpful with directions, and maps, and an excellent breakfast that they prep for you when you are ready. They have netflix in each room and the common room so you can watch your favorite shows at any time. They give you several keys, which can be tricky at first, but you figure it out in order to get in/out of the hotel for safety. The neighborhood is nice and easily accessible. There is safety patrol in the area at night. We stayed in the first room, and it was spacious, had hot water for the shower, and was very clean. At night you can hear the traffic passing by (not sure about in other rooms). The one thing to know is that this hotel does NOT take credit cards. So if you book through hotels.com, either pay ahead through Hotels.com or have the money readily available. We didn't know this ahead of time. But they were VERY nice and said, at some point today, go to the bank, and we can worry about it then. Very hospitable, and both English and Spanish are spoke fluently for easy communication. I definitely recommend.