See all properties

Tughan Hotel

3.0 star property
Family-friendly hotel in Mardin with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Tughan Hotel

Enjoy meals on the outdoor dining area with a view of the historic building and courtyard.
Stunning corridor with a vaulted ceiling, patterned rug, and elegant chandelier.
Arches frame a central seating area with rows of chairs and a wooden counter with intricate carvings.
Experience the blend of traditional and modern elements in our hotel lobby, featuring arched doorways and a vaulted ceiling.
Stroll through the historic corridor, lined with doors leading to rooms featuring stone walls and patterned rugs.
Tughan Hotel, nestled in Artuklu, offers a vibrant getaway with its international cuisine restaurant and daily manager's reception. Enjoy the hotel’s convenient amenities like free WiFi and an art gallery or relax on the sun-kissed terrace.
VIP Access

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Free breakfast
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Babysitting (free)
  • Children's club (free)
  • Playground on-site
  • Microwave
  • Separate dining area
  • Separate sitting area
The current price is Rp1.257.282
Rp1.408.156 total
includes taxes & fees
8 Aug - 9 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Honeymoon Studio Suite

Relax in a classic bedroom with a four-poster bed and seating area, perfect for unwinding.

Honeymoon Studio Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed

Bathroom features a glass-enclosed shower, toilet, and sink with a mirror.

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Relax in a traditional room with a neatly made bed, sofa, and seating area.

Executive Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Relax in a traditional room with a neatly made bed, sofa, and seating area.

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Single Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 Bedroom, City View

Relax in comfort with a large bed, flat-screen TV, and cozy seating area.

Deluxe Single Room, 1 Bedroom, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Relax in comfort with a large bed, flat-screen TV, and cozy seating area.

Deluxe Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Shower, free toiletries, hair dryer, slippers

Artuklu Kervansarayi - Special Class

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 260 reviews
The price is Rp790.293
Rp885.130 total
includes taxes & fees
8 Aug - 9 Aug
Artuklu Kervansarayi - Special Class
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1.Cadde Sar Mahallesi No:351 Artuklu, Mardin, 47100

What's nearby

  • Mardin Museum - 3 min walk - 0.3 km
  • Zinciriye Medresesi - 10 min walk - 0.8 km
  • Great Mosque of Mardin - 10 min walk - 0.9 km
  • Kasımiye Medresesi - 16 min walk - 1.4 km
  • Mardin Castle - 1 min drive - 1.1 km

Getting around

  • Mardin (MQM) - 44 min drive
  • Mardin Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Artukbey Kahve - ‬3 min walk
  • ‪Abbara Bar - ‬3 min walk
  • ‪Birtat Lahmacun - ‬3 min walk
  • ‪Cercis Murat Konağı - ‬4 min walk
  • ‪Arasta Cafe - ‬1 min walk

About this property

Tughan Hotel

Bring the kids when you stay at Tughan Hotel in Mardin and they can enjoy the free kids' club. For a bite to eat, guests can visit Han Restaurant, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves.

Languages

Arabic, Azerbaijani, Bulgarian, Catalan, Chinese (Mandarin), Croatian, Czech, Dutch, English, Farsi, Filipino, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Ukranian

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 15
    • Check-out time is 12:30 PM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Free babysitting
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
    • Food and water bowls, off-lead area and litter boxes available
    • Pet-sitting and pet-grooming services offered
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Musical instruments
  • Baby monitor
  • Baby bath
  • Changing table
  • Bed rails
  • Cabinet locks
  • Corner guards
  • Fireplace guard
  • Pool gate
  • Stair gate
  • Outlet covers
  • Pushchair

What to do

  • Shopping
  • Bike tour information
  • Winery tours nearby

Working away

  • Computer station
  • Co-working spaces
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Bike parking
  • Lockers available
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (centimetres): 89
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Front entrance ramp
  • Hand-held shower heads
  • Closed-captioned TV
  • Fixed shower seat
  • Portable shower seat
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 76
  • Grab bar in shower
  • Shower grab bar height (centimetres): 50
  • Bathroom emergency pull cord
  • Transfer shower
  • Visual fire alarm
  • Doorbell and phone notifications
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • 4 steps to reach property
  • Area rugs in room
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room
  • Deep-pile carpet in room

Room amenities

Be entertained

  • Video game console
  • DVD player
  • 210-inch LCD TV
  • Premium satellite channels
  • First-run films
  • Netflix
  • Hulu
  • Streaming services
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • All-in-one washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Day bed

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floor (bathroom)

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Smartphone with 5G data speed, unlimited free calls and unlimited data usage
  • Free international and long-distance calls
  • Computer monitor
  • Printer
  • Electrical adapters/chargers

Food and drink

  • Chef
  • Champagne service
  • Meal delivery service
  • Full-sized fridge/freezer
  • Microwave
  • Oven
  • Free bottled water
  • Children's dinnerware
  • Dishwasher
  • Dining table
  • High chair
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Han Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 1000 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for TRY 650.0 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Mobile payment options include: Alipay, Boost, LINE Pay, Amazon Pay, DANA and DBS PayLah!.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 15457

Also known as

Tughan Hotel Mardin
Tughan Mardin
Tughan Hotel Hotel
Tughan Hotel Mardin
Tughan Hotel Hotel Mardin

Frequently asked questions

Are pets allowed at Tughan Hotel?

Yes, cats and dogs stay free. Dog exercise areas, pet-sitting services and grooming services are available.

Is an airport shuttle service offered by Tughan Hotel?

Yes, an airport shuttle is available. The charge is TRY 1000 per vehicle one-way.

What are the check-in and check-out times at Tughan Hotel?

Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is 12:30 PM. Late check-out is available for a charge. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Tughan Hotel and nearby?

Tughan Hotel has an arcade.

Are there restaurants at or near Tughan Hotel?

Yes, Han Restaurant offers al fresco dining, international cuisine and garden views.

Does Tughan Hotel have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Tughan Hotel like?

Tughan Hotel is a short 3-minute walk from Mardin Museum and 7 minutes' walk from Great Mosque of Mardin.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Tughan Hotel Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

7.0/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Live music
Breakfast
Food
View
Family friendly
Water
Bathroom

Reviews

6/10 Okay

Good location

In first time when I was getting there to check in. I was waiting for 30 minutes in front of the door. Because no body there to check in. The final the man who came and the face sleep. Also, I paid the parking, but the actual I had a free valet, but he didn't earn to me only said need to pay.
Ahmed, 1-night trip

4/10 Poor

Would not come back again

÷ Nothing was as described and for everything we mentioned they said it was not them who had put the wrong information and that it was hotels.com fault. No parking on spot included and we had to pay to park far away from the hotel. The family room did not have the amount of bed described so we got given a bent sparebed instead. No welcome drink or suprise for the kids as mentioned. Did not see anything to make it a kid friendly hotel. Dirty shower. Loud music until 24.00. Reseptionist more busy playing games and in the morning he was sleeping on a chair in the hallway and my husband had to wake him two times. We just left without having breakfast in the morning. + Very good location and beautiful view from the room. Nice building. We have visited old Mardin before and stayed in another two hotels. We will not come back to this hotel if we visit again.
1-night trip

2/10 Terrible

There was black mould growing on the walls underneath peeling wallpaper. The roof leaked. Tv did not work,fridge stopped working, no coat hangers,no mattress protector no top sheet on bed,water took 15mins to come out of the tap i timed it then 10 mins to get hot.
Patric, 1-night trip

2/10 Terrible

Disappointed

unfortunately, my experience was far from pleasant. Firstly, the pictures did not match the reality of the room I was given. Even there was no shampoo provided and bathroom was not tiidy and clean, which is a basic amenity one would expect. Additionally, the air-conditioning system was unreliable and did not function properly, making the room uncomfortable. Parking was a headache with limited spaces and poor management. Overall, I do not recommend staying here.
ISMAEL, 1-night trip

4/10 Poor

We spent four nights there. When we arrived we found out that they gave our room to another customer. The room that they provide us later was very noisy, and we literally couldn’t sleep at all! The toilet flashing and the bathroom door had issues. Also, when we asked about washing our clothing they said a price which was much higher than the amount that I pay even at the US.
Azad, 4-night trip

6/10 Okay

Not recommended

The hotel's building and lobby look very fancy but the room we got was not very nice. It was not very clean, we didn't have any toiletries, and there was a used small bottle of shampoo still in the shower. Unless you get the luxury suite, the view you get is to the street, not the Mesopotamian valley. On the second day, we didn't have hot water in the shower, we came during winter, the temperature was around 0°C (32 fahrenheit), so it is unacceptable to have a cold shower in this weather. We asked the reception about it, they said they had fixed it already, so I went and take a shower, but the water was barely lukewarm, it was not fixed for another day. The breakfast included is not good. The food is not really tasty and the organization of it is very poor. It is also not very clean. The dirty dishes from previous guests were lying around for ages. We arrived and there was 1 boiled egg left (we didn't arrive at the end of the breakfast), we asked for more eggs, they said they would bring. We finished eating, and we never received the eggs. The next day we decided to go somewhere else for breakfast, because we were so disappointed from the morning before. Smoking is allowed everywhere in the hotel, so there is a constant smell of cigarette everywhere
Eyup Fazli, 2-night trip

10/10 Excellent

Yusuf, 1-night trip

8/10 Good

Oguzhan, 2-night trip

2/10 Terrible

1-night trip

2/10 Terrible

umut, 1-night trip

2/10 Terrible

Ömer Burak, 2-night trip

6/10 Okay

Yorum

Hijyen eksikliği ve odalarda koku problemi mevcut konumu dışında iyi olan bir şey yok
Hebat, 2-night trip

8/10 Good

Otel konum olarak çok iyi yerde. Otoparkı yok bu ciddi sıkıntı ve otel önünde durulamıyor. Kaldığımız oda caddeye baktığı için çok gürültülüydü. Oda temizliğinden emin değilim ve bir koku vardı. Kahvaltı ortalamanın altında.
evrim, 1-night trip

8/10 Good

Çalışanlar sıcak kanlıydı. Otelin konumu çok iyiydi. Temizlik iyiydi.
Korcan, 1-night trip

2/10 Terrible

Caner, 3-night trip

10/10 Excellent

Senol, 2-night trip

2/10 Terrible

1-night trip

4/10 Poor

Otelin konumu dışında hiçbir iyi tarafı yok. Otoparkımız var denilmesine rağmen yokmuş civardaki kapalı otoparka yönlendirdiler. Civarda park yeri olmadığı için oraya mecbur kalıyorsunuz ve gerçekten pahalı. Tuvaleti çok kötü kokuyor ve tavanı akıyor. Yatakların ortası çökmüş böyle bir konumda bu fiyata biraz daha özenli odalar beklerdik beklentimiz düşük olmasına rağmen hayal kırıklığına uğrattı.
2-night trip

6/10 Okay

DOGUS, 1-night trip

4/10 Poor

Ahmet, 1-night trip

2/10 Terrible

Çok kötü

1-night trip

8/10 Good

Emrah, 3-night trip

10/10 Excellent

Olgu Berç, 2-night trip

10/10 Excellent

Mehmet, 1-night trip

8/10 Good

enfal, 2-night trip