In the heart of Hanoi, Grandiose Hotel & Spa combines luxury and tranquility. Unwind on the lush garden or indulge in a rejuvenating spa treatment, including sports massage or manicure/pedicure. Connect to WiFi from your room and enjoy Vietnamese cuisine at one of two restaurants.
Bún Ốc Gia Truyền Bà Thoa Ngõ 7 Kim Mã Thượng - 3 min walk
The Sipping Bar - 2 min walk
Pizza 4P - 3 min walk
Sữa Chua Hộp - Kim Mã Thượng - 3 min walk
Đại Sứ Quán Nhật Bản - 3 min walk
About this property
Grandiose Hotel & Spa
Grandiose Hotel & Spa puts you a short five-minute drive from West Lake and Ho Chi Minh Mausoleum. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body wraps or manicures and pedicures. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers like the overall property condition.
Languages
Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese
At a glance
Hotel size
68 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 14 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Health club
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Room amenities
Be entertained
Television
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Private hot tub
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Food and drink
Free bottled water
Paper towels
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Dining
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 500000 for adults and VND 300000 for children
Airport shuttle service is offered for an extra charge of VND 571250 per vehicle (one way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for VND 450000.0 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi
Frequently asked questions
Does Grandiose Hotel & Spa offer free cancellation for a full refund?
Yes, Grandiose Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grandiose Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grandiose Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Grandiose Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 571250 per vehicle one way.
What are the check-in and check-out times at Grandiose Hotel & Spa?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Grandiose Hotel & Spa and nearby?
Grandiose Hotel & Spa has a spa and a steam room, as well as a garden.
Are there restaurants at or near Grandiose Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring Vietnamese cuisine.
Does Grandiose Hotel & Spa have rooms with private hot tubs?
Yes, each room has a a private hot tub and a deep soaking bath.
What's the area around Grandiose Hotel & Spa like?
Grandiose Hotel & Spa is in Ba Dinh, a short 14-minute walk from West Lake and 5 minutes' walk from Lotte Center Hanoi.
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Grandiose Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Jul 2024
Morning was tasty.
Akira
Akira, 3-night trip
10/10 Exceptional
14 Oct 2023
The staff were very welcoming, great place to stay.
Nathan
Nathan, 2-night trip
10/10 Exceptional
18 Jul 2024
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Peter
Peter, 9-night trip
10/10 Exceptional
30 Mar 2024
The staff were very friendly and helpful. Massage service was excellent.
Ty
Ty, 5-night trip
10/10 Exceptional
7 Sep 2023
The staff was welcoming and friendly
Nicole Lynn
Nicole Lynn, 6-night trip
10/10 Exceptional
29 Oct 2022
It is very present to staying in Grandiose with great
service and friendliness of staff. Breakfast was served different main dishes in daily
Tran
Tran, 1-night trip
10/10 Exceptional
29 Dec 2022
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!
Edson
2/10 Poor
18 Aug 2023
Stay away
the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Verified traveller
1-night trip
6/10 Good
18 Oct 2023
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Jisun
Jisun, 5-night trip
2/10 Poor
24 Nov 2022
Do not book here on an important day
Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade.
I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already.
The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it.
Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight.
Probably the worst hotel experience in my 40 years of life.