Alisa Luxury Cruise

5.0 star property
Find your haven on this luxurious cruise ship. Unwind by the fireplace or enjoy karaoke nights under starry skies.

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Frette Italian sheets, premium bedding, Select Comfort beds
Sun deck
Frette Italian sheets, premium bedding, Select Comfort beds
Kayaking
Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View | Balcony
Savor the luxury of Alisa Luxury Cruise, where you can unwind with a Swedish massage at the onboard spa or relax by the fireplace in the lobby. With a rooftop terrace, coffee shop, and high-speed WiFi, your stay will be filled with indulgence and connection.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Suite, 2 Bedrooms, Connecting Rooms, Ocean View

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 2 Double Beds

Alisa Vip Suite Private Balcony & Jacuzzi - For 3

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Senior Suite, Bathtub, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite Single Ocean Views

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

Senior Triple Room, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite, Ocean View

Highlights

Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
Smart TV
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Alisa Vip Suite Private Balcony & Jacuzzi

Highlights

Furnished balcony
Soundproofed
Individually decorated
Fireplace
Private hot tub
Air conditioning
Connecting rooms available
Fridge
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Similar properties

About the area

Map
Gate 16 Tuan Chau Port, Ha Long, Quang Ninh

What's nearby

  • Dolphin Club - 20 min walk
  • Tuan Chau Beach - 4 min drive
  • Ha Long Night Market - 8 min drive
  • Halong Bay Marina - 17 min drive
  • Bai Chay Beach - 17 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 39 min drive
  • Van Don Intl. Airport (VDO) - 55 min drive
  • Ga Ha Long Station - 12 min drive
  • Cai Lan Station - 14 min drive
  • Cang Cai Lan Station - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bunny’s - ‬3 min drive
  • ‪Magnolia Restaurant - ‬9 min drive
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬8 min drive
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬8 min drive
  • ‪Diamond Restaurant - ‬8 min drive

About this property

Alisa Luxury Cruise

Take in the views from the rooftop terrace when you stay at Alisa Luxury Cruise. Guests can be pampered with Swedish massages at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge, a snack bar/deli and a terrace are other highlights at this luxurious cruise ship.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 22 cabins
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: 11:30 AM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 2 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must email a copy of their passport to the property immediately following booking their reservation. Guests who do not provide their passport details at least 24 hours in advance of arrival will be denied boarding by the Maritime Association. Guests must arrive at the cruise departure location by 12:15 PM: Dock 16, Tuan Chau Maria Island.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle within 180 kilometres*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Fitness classes
  • Yoga classes
  • Karaoke
  • Fishing
  • Beach nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in reception
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Reception hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Private hot tub
  • In-room massage
  • Fireplace
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Alisa Massage has 1 treatment room. Services include Swedish massages and Thai massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: VND 840000
  • Christmas Day (25 December) gala dinner per adult: VND 840000
  • Christmas Day (25 December) gala dinner per child: VND 840000 (up to 10 years old)
  • Gala dinner on 24 January per adult: VND 840000
  • Gala dinner on 24 January per child: VND 840000 (up to 10 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 2200000 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alisa Cruise Halong
Alisa Cruise Ha Long
Alisa Ha Long
Cruise Alisa Cruise Ha Long
Ha Long Alisa Cruise Cruise
Cruise Alisa Cruise
Alisa
Alisa Cruise
Alisa Luxury Cruise Cruise
Alisa Luxury Cruise Ha Long
Alisa Luxury Cruise Cruise Ha Long

Frequently asked questions

Does Alisa Luxury Cruise offer free cancellation for a full refund?

Yes, Alisa Luxury Cruise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alisa Luxury Cruise?

Sorry, pets aren't allowed.

Is parking offered on site at Alisa Luxury Cruise?

Sorry, there's no on-site parking at Alisa Luxury Cruise.

Is an airport shuttle service offered by Alisa Luxury Cruise?

Yes, an airport shuttle is available. The charge is VND 2200000 per vehicle one-way.

What are the check-in and check-out times at Alisa Luxury Cruise?

Check-in start time: 11:00 AM; check-in end time: 11:30 AM. Check-out time is 10:00 AM. Express check-in is available.

What is there to do at Alisa Luxury Cruise and nearby?

Have fun during the warmer months with activities such as fishing. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and make the most of other amenities such as spa services.

Are there restaurants at or near Alisa Luxury Cruise?

Yes, there's an on-site restaurant.

Does Alisa Luxury Cruise have rooms with private hot tubs?

Yes, each room has a a private hot tub and a deep soaking bath.

What's the area around Alisa Luxury Cruise like?

Alisa Luxury Cruise is a short 13-minute walk from Tuan Chau Park and 16 minutes' walk from Tuan Chau Amphitheater.

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Alisa Luxury Cruise Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Fair

Extremely overpriced and disappointing
First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.
1-night trip

8/10 Very good

Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍
Andrea, 1-night trip

4/10 Fair

나의 방은 배의후미로 배정받았다 밤새도록 배에서 내뿜는 가스냄새에 잠을 잘수가 없었으며 이동중에도 엔진의 시끄러움에 방에서 있을수가 없었다
JINHO, 1-night trip

10/10 Exceptional

LOW, 1-night trip

8/10 Very good

bom barco, quarto espaçoso com varanda, banheira, boas refeições, porem com poucas opções ocidentais. passeio excelente
Eriel, 1-night trip

10/10 Exceptional

The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.
Ahyoung, 1-night trip

10/10 Exceptional

Fantastisk
Helt fantastisk service af alle ansatte ombord.
Steffen Buhl, 2-night trip

10/10 Exceptional

A must try
Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience.
1-night trip

10/10 Exceptional

非常棒,餐點口味很適合台灣人,乾淨整潔,工作人員都很有禮貌微笑,服務也都超好,是一間值得推薦的下龍灣游船選擇
CHENG-CHU, 1-night trip

10/10 Exceptional

服務一級棒,可改進空間是浴室每次都得拉窗簾,有點不方便...
1-night trip

8/10 Very good

생애 첫 베트남여행
직원들의 서비스가 훌륭해요 음식도 맛있어요. 프로그램이 좋았어요 오래 기억될 여행이었어요
MINHA, 1-night trip

8/10 Very good

First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).
Dan, 2-night trip

8/10 Very good

Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.
Kira, 1-night trip

10/10 Exceptional

Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!
1-night trip

6/10 Good

Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Bien que très touristique c est un incontournable et le personnel et aux petits soins et toujours souriant paysages magnifiques
ISABELLE, 1-night trip

10/10 Exceptional

Special experience of Halong bay with Alisa cruise
It was really a special experience of the trip to Halong bay in the rain. Ms.Nancy Hoa a staff kindly take care for us from 6:00 am so early in the morning because we much worried for heavy rain. In the rain, we met the special beauty of the Halong, some different experience. Thanks to all the staffs.
MIN GYU, 1-night trip

10/10 Exceptional

Hyper touristique croisière incontournable
Hyper touristique, baie pas très propre mais croisière sympa et incontournable
Olivier, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)
1-night trip

10/10 Exceptional

適度な大きさで乗り心地も良く、新しい設備で良かったです。 特に部屋にはバスタブがあったことが感激でした。 次回も乗船します。
1-night trip

10/10 Exceptional

Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.
Lorna, 1-night trip

10/10 Exceptional

Nice Cruise
It’s really amazing to stay in Alisa Cruise. Nice staff, nice food, nice service, and also with a lot of activities.
HUI YU, 1-night trip

10/10 Exceptional

MYONG JEE, 1-night trip