Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
What's nearby
Laguna Bintan Golf Club - 10 min walk
Pulau Marawang - 7 min drive
Bandar Bentan Telani Ferry Terminal - 8 min drive
Lagoi Bay Lake - 13 min drive
Lagoi Bay Beach - 27 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 16.3 miles/26.2 km
Changi Airport (SIN) - 27.1 miles/43.6 km
Airport shuttle (surcharge)
Free ferry terminal shuttle
Restaurants
Hook On Fusion Grill Bar & Seafood - 16 min drive
Pujasera Lagoi - 13 min drive
Warung Yeah - 21 min drive
Kelong Mangrove Restaurant - 34 min drive
The Dining Room - 14 min drive
About this property
Cassia Bintan
Bring the kids when you stay at Cassia Bintan in Bintan and they can enjoy the free kids' club. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A beach bar and a children's pool are other highlights, and apartments offer kitchens and balconies or patios. Fellow travellers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, French, Indonesian, Japanese
At a glance
Property size
81 apartments
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
Transfers
Airport shuttle from 8:00 AM to 9:30 PM*
Free ferry terminal shuttle*
Other information
Smoke-free property
Property amenities
Beach
Private beach
Beach sunloungers
Pool/Spa
Outdoor pool
Umbrellas
Sunloungers
Internet
Free WiFi
Parking and transport
Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Limited on-site parking
Return airport shuttle (surcharge) from 8:00 AM to 9:30 PM
Airport shuttle on request
Free ferry terminal shuttle
Family friendly
Children stay for free (see details)
Free children's club
Children's pool
Babysitting (surcharge)
Restaurants on site
Lotus Cafe
Kitchen
Stovetop
Microwave
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Dining
1 restaurant and 1 coffee shop/cafe
1 beach bar, 1 poolside bar and 1 bar
Dining table
Minibar
Bathrooms
Combined shower/bath
Hairdryer
Free toiletries
Slippers
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
40-inch LED TV with cable service
Outdoor areas
Terrace
Balcony or patio
Barbecue
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Laptop workspace
Climate control
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Guidebooks/recommendations
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Location highlights
Next to a golf course
Things to do
Waterskiing on site
Snorkelling on site
Beach volleyball on site
Canoeing on site
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
81 rooms
Special features
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 714000 per vehicle (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility, and guests under 7 years old are only allowed in the swimming pool with adult supervision
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan
Frequently asked questions
Does Cassia Bintan offer free cancellation for a full refund?
Yes, Cassia Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cassia Bintan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cassia Bintan?
Sorry, pets aren't allowed.
Is parking offered on site at Cassia Bintan?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Cassia Bintan?
Yes, an airport shuttle is available from 8:00 AM to 9:30 PM on request. The charge is IDR 714000 per vehicle one-way.
What are the check-in and check-out times at Cassia Bintan?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Cassia Bintan and nearby?
Have fun with on-site activities such as waterskiing, snorkelling and volleyball. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Are there restaurants at or near Cassia Bintan?
Yes, Lotus Cafe offers international cuisine.
Does Cassia Bintan have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a microwave.
Does Cassia Bintan have any outdoor private spaces?
Yes, each apartment features a balcony or patio.
Cassia Bintan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
26 Nov 2024
kent
kent, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Beautiful Island of Bintan
We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
Kris
Kris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Elisabeth
Elisabeth, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 Sep 2024
We like the private beach , badminton and fine sand ( except got to watch out for small rocks in the sand).Swimming pool and Banyan massage facilities were great ! The rooms are clean and comfortable. Recommendation to “ local” kelong mangrove was poor . We initially planned to go to Nirwana Kelong but the taxi counter lady staff redirected us. Given the poor recommendation for food, we did not have confidence in the hotel’s snorkeling tour and engaged a private snorkeling tour instead . Food at the treetops was good
Hsiu Ling
Hsiu Ling, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 Sep 2024
Sue
Sue, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2024
Ramon
Ramon, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
9 Jun 2024
Overpriced for such a lousy resort. The beach is the only thing that save it.
Joshua
Joshua, 2-night family trip
Verified Expedia guest review
8/10 Very good
26 May 2024
Beachfront is great
Mabel
Mabel, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 May 2024
Giuseppe
Giuseppe, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Apr 2024
aykan
aykan, 9-night trip
Verified Hotels.com guest review
8/10 Very good
1 Apr 2024
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2024
John
John, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 Mar 2024
Girica
Girica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 Mar 2024
richie
richie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Feb 2024
Allan Kok Eng
Allan Kok Eng, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2023
The tour offering is truly a ripoff and wouldn’t recommend anyone the offer.
The property was good and clean. But dining is expensive. There is no grocery shop around either. Don’t go there during rainy season.
ferri
ferri, 2-night family trip
Verified Expedia guest review
6/10 Good
19 Dec 2023
The rooms are nice, we liked that it's near the golf course. However whenever we call a buggy, it always takes a while and the reception during check in is always chaotic and long q. Other than that, this is still one of our favourite hotels in Bintan.
Poh Li
Poh Li, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 Dec 2023
OSCAR
OSCAR, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2023
Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach.
Kelvin
Kelvin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2023
Lovely view. Great ambience. Friendly staff.
Jaykumar
Jaykumar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
Ping
Ping, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Nov 2023
Great beach
Tim
Tim, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2023
Amazing service
Service is always top-notch and rooms are amazing and reasonably priced. Beach is beautiful as always. Will definitely be back
Yu Da
Yu Da, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2023
Vivi
Vivi, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2023
What a pleasure!
We had a wonderful stay. The staff were very friendly and helpful. The golf course is great while the beach is one of the best in the region with white sands and clear waters.