Check in was done on staff's mobile phone, which felt very sketchy.
Room on the 4th floor, of course no lift.
Sheets were clean, didn't dare lift to check for mattress protector. Hair in the mug, hairs all over the bathroom, no handsoap, no plug for the sink or a hand towel. Mould around the bath. Somebody had clearly quickly dragged a cloth over the place without actually cleaning anything. TV did not work. Unreliable wifi. Mattress was thin, like something you would find in student accomodation, could feel every spring. Pigeons cooing right beside my head through the wall! For £25 for the night it could have been worse.