Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features a rooftop terrace and puts you within a 15-minute walk of Tulum National Park. Guests can visit the spa to be pampered with beachside massages, body wraps, or facials, and Olio, one of 10 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious property include 10 outdoor pools, a beach bar, and a snack bar/deli. Fellow travelers love the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals, snacks, and beverages included
24-hour room service
Languages
English, French, Spanish
At a glance
Hotel size
301 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 0.8 miles (1.3 kilometers) from the main building and the parking area.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered onsite self parking
Free secured, covered onsite valet parking
Offsite
Free beach shuttle
Other information
Designated smoking areas (fines apply)
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
10 restaurants
5 bars/lounges
Beach bar
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
What to do
Free beach shuttle
Beach yoga
Beach volleyball
Private beach nearby
Free beach club nearby
Working away
Business center
2 meeting rooms
Conference center (5000 square feet of space)
Services
24-hour front desk
Concierge services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Facilities
4 buildings/towers
Built in 2022
ATM/banking
Rooftop terrace
10 outdoor pools
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Closed captioned TV
Well-lit path to entrance
Smooth flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dining
Olio - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only.
Jasmine - This restaurant serves breakfast and dinner. Open daily.
Seaside Grill - This restaurant serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive
Frequently asked questions
Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there are 10 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like volleyball and beach yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive also has 5 bars and beach cabanas.
Are there restaurants at or near Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive?
Yes, there are 10 onsite restaurants, featuring Mediterranean cuisine and garden views.
Does Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive like?
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is a short 14-minute walk from Tulum National Park and 15 minutes' walk from Hunab Lifestyle Center.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 25, 2024
Allison
Allison, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2024
Tantra
Tantra, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 1, 2024
Poor experience
We stayed in room 2150 and they didn’t finish the bathroom, no shower door and toilet exposed. We couldn’t sleep because they had loud pounding music till 2:00 am. We called the manager to see if they could turn down music because there was only 4 people there. They wouldn’t. We had to leave to airport early next morning so it was terrible. The restaurant down stairs in the jungle took 3 hours to sit us.
Eve-ette
Eve-ette, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
I have never went anywhere where all of the staff was happy helpful and so nice. I will definitely be back next year. It was beautiful the people was beautiful 💙
Adalberto luis
Adalberto luis, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Kiara
Kiara, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 15, 2024
Leaving the resort today overall was average. Aesthetic of the hotel is really nice that’s probably the best part. The ambiance was also good laid back and party vibes I would say you can get a little bit of each. Not so good things the food was subpar didn’t get to try the Mediterranean restaurant but the steakhouse and the Asian restaurant had okay food. Steak was dry, sushi was good. Room service options also limited no pizza or basic typical room service food.
Shuttle to the beach is a small van if it’s a popular time you might have to wait close to 40 min.
The beach area is really nice and service is great. Food was also better there.
OlaTunde
OlaTunde, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Kiara
Kiara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
Mai
Mai, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Edward
Edward, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
Nolan
Nolan, 6-night trip
Verified Expedia guest review
8/10 Very Good
Sep 9, 2024
Oluwatosin Elizabeth
Oluwatosin Elizabeth, 5-night trip
Verified Expedia guest review
6/10 Good
Sep 8, 2024
Angelo
Angelo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Rosana Godinho
Rosana Godinho, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
Sharnika
Sharnika, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Stephanie
Stephanie, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Nice
Ronny
Ronny, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 31, 2024
Susie A
Susie A, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 28, 2024
Stephanie
Stephanie, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 27, 2024
.
Rovin
Rovin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Everything was great…they are 5 star service
Krysten
Krysten, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
Beautiful hotel with great service and food. The staff were nice and welcoming and always happy to help you. Definitely will recommend!
Imelda
Imelda, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
We recently stayed at Secrets Tulum and had an incredible experience from start to finish. The staff was exceptional—always kind, attentive, and genuinely warm. We understand it’s their job to provide great service, but the people here truly go above and beyond, making us feel welcomed and valued throughout our stay.
The dining options were fantastic, with a great variety of healthy and fresh food available, especially at the buffet. It was clear that a lot of thought goes into the quality of the meals, which we really appreciated.
The facilities were another highlight. Everything was new, very clean, and modern, contributing to the overall relaxing atmosphere of the hotel. We also loved how calm and peaceful the environment was—perfect for a restful getaway. It’s clear that this isn’t a place for parties and chaos, but rather for those looking to unwind and enjoy a pleasant, tranquil stay.
Overall, we couldn’t be happier with our time at Secrets Tulum and would highly recommend it to anyone seeking a serene and enjoyable vacation.
Sergio Moises Cedillo
Sergio Moises Cedillo, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Location was beautiful, staff was extremely Efficient. Juan the entertainer was always excited to get games going at the beach, Adela lead yoga and helped out guests any time she could. Shuttles to the beach club every 15 minutes, food was amazing. Over all 10/10, and we made friends there. Highly recommend.
Craig
Craig, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
Very nice hotel, 4 stars IMO
Alexander
Alexander, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Amazing service. Quiet during sleeping hours. The beach club also has amazing service and is included in the all inclusive. The excursions were safe and well coordinated. They even provide transportation for you to and from. Cab service is available if you want to stay at the beach longer or venture out into the city for other dinning options. Highly recommend. This is a brand new property as well. Rooms were amazing. We got the swim out room and the water was not too cold or too hot. 10 out of 10 experience.