2/10 Buruk
16 Oktober 2024
Surprise resort fees and a weekly type vibe. Bad
I always make sure all taxes and fees included when I book on this site, but then when I got to this particular seedy motel, no one was there and had to call a number and wait 10 or so minutes, no biggy. But checking in I'm blindsided they're trying to charge me $35 a night resort fee. I argued and argued and brought up the new California law and showed my emailed and proved it I had all taxes and fees included, then had them promise me they weren't going to charge because they needed a credit card on file for incidentals. And they promised then after I checked out, they charged me those resort fees anyways. This hotel is also a weekly, people living there type vibe, bbq'ing out front, and working on cars. The toilet in my room had a strong sewer smell. Bed very uncomfortable and I sank in holes, like way too old or too soft. No cable channels as I was looking forward watching football. Loud doors. Two blocks away from the ocean. I would not stay here again, especially after this ordeal.
Traveler terverifikasi
Perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi
