2/10 Poor
Dec 30, 2024
Yellow stains - not recommended
My friend and I checked in and chose not to sleep at this guesthouse after returning back to our room after touring the city, we noticed the pillows and comforters had yellow spots as in stained from sweat. My friend and I booked another hotel that night and upon returning in the morning, I was told that this was a common complaint and that it was due to the lighting. The front desk was friendly and offered to show the lighting change however after taking the comforter out to the lounge with different lighting I could still see the stains. The staff refused to refund my stay even though I did return the keys and explained that the room did not feel clean. The nightstands were also covered in dust which made my friend and I feel this was not properly cleaned before our arrival. I would not recommend this location for anyone to stay at.
Eric
Eric, 2-night trip with friends
Verified Hotels.com guest review