2/10 Poor
18 Nov 2024
Bed bugs!!!
So the trip was good the first night cuz we got there in the dark so we didn’t see the room fully. When we woke up I notice big yellowish orange spots on the bed. Some of the sheets have red stains. So took those off the bed and slept with a sheet only. The tv kept turning off randomly when I was watching it. One of the towels even had a brown spot on it. Good there there was others. The send day when we woke up we notice a small bug crawling on me. Well when I killed it there was blood from it when I looked it up I found out it was a bed bug!!! So I jumped up and took the covers off and mattress cover and come to my surprise we found 5 more! Then when I called the manager one said “that she is not saying we brought them in but the other bed would have them” as they checked they found one and took a picture and then she asked what we wanted to do!! The other lady said we had to close 3 rooms the other day cuz of this situation! We packed up in trash bags and went straight to a laundry mat to wash our cloths and hopefully not bring them home. Never had a problem with this hotel before so I thought I could trust this hotel I guess I was wrong and still haven’t heard anything back from them!
Monica
Monica, 3-night business trip
Verified Hotels.com guest review