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Urban Anaga Hotel

4.0 star property
Central Santa Cruz de Tenerife hotel with restaurant, connected to a shopping centre

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Photo gallery for Urban Anaga Hotel

Relax in a shaded seating area with a stunning city view, featuring a pergola, two sofas, and a unique coffee table.
Welcome to the Urban Anaga Hotel, where a touch of greenery greets you at the entrance.
Relax in a serene space with a large window offering a view of the outside, a wooden chair, and a black, curved chair.
Relax in a spacious room with a large bed, sofa, and mirror.
Relax in a comfortable seating area with wicker chairs and a round table, surrounded by lush greenery and city views.
Perched above the bustling city, Urban Anaga Hotel offers a tranquil oasis with a rooftop terrace and Japanese cuisine at KIKI. Enjoy in-room WiFi, unwind at the gym or bar, and take advantage of luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Relax in a serene bedroom with a large bed and tufted headboard, surrounded by a clean, minimalist design.

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Day bed
Memory foam bed
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Relax in a spacious room with a large bed, bedside table, and cityscape mural.

Executive Double Room

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Day bed
Memory foam bed
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Relax in comfort with a large bed, a stylish bench, and a spacious area for unwinding.

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Day bed
Memory foam bed
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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The price is Rp1.622.080
Rp1.735.626 total
includes taxes & fees
7 Sept - 8 Sept
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About the area

Map
Calle Imeldo Seris 19, Esquina Cruz Verde, Santa Cruz de Tenerife, SANTA CRUZ DE TENERIFE, 38003

What's nearby

  • Plaza de Espana - 3 min walk - 0.3 km
  • Garcia Sanabria Park - 8 min walk - 0.8 km
  • Rambla de Santa Cruz - 12 min walk - 1.0 km
  • Tenerife Auditorium - 15 min walk - 1.3 km
  • Centro Comercial Meridiano - 15 min walk - 1.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
  • Tenerife (TFS-Tenerife South) - 50 min drive

Restaurants

  • ‪100 Montaditos - ‬4 min walk
  • ‪Palmelita - ‬2 min walk
  • ‪Compostelana Plaza de España - ‬3 min walk
  • ‪Churrería la Tradicional - ‬3 min walk
  • ‪Rincon del pan - ‬3 min walk

About this property

Urban Anaga Hotel

Take in the views from the rooftop terrace when you stay at Urban Anaga Hotel. Guests can visit the fitness centre for a workout or grab a bite to eat at KIKI, which serves Japanese cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 50 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests will receive an access code

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Off-site parking within 656 ft (EUR 12 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

KIKI – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Vermutería OPERA – This cocktail bar only serves breakfast. Open daily.
Terraza URBAN 180 – On-site gastropub. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 11 for children

Parking

  • Parking is available nearby and costs EUR 12 per day (656 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Urban Anaga Hotel Hotel
Urban Anaga Hotel Santa Cruz de Tenerife
Urban Anaga Hotel Hotel Santa Cruz de Tenerife
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Urban Anaga Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Urban Anaga Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Urban Anaga Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Urban Anaga Hotel?

Yes, KIKI offers Japanese cuisine.

What's the area around Urban Anaga Hotel like?

Urban Anaga Hotel is in the heart of Santa Cruz de Tenerife, a short 2-minute walk from Guimera Theater and 3 minutes' walk from Plaza de Espana.

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Urban Anaga Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Value

Reviews

8/10 Good

Ok ok
Achut, 7-night trip

10/10 Excellent

Very good
Jesus, 1-night trip

10/10 Excellent

Nice hotel!
Veronica, 1-night trip

10/10 Excellent

Nice location close to the tram. Can easily walk to the waterfront and bus station etc in a few minutes. Convenient to old town, plaza de Espana and food and shopping.
Jaycoda Sandor, 4-night trip

10/10 Excellent

Lovely hotel.

City centre and close to many cafes, restaurants and plazas. Easy check-in, exceptionally helpful staff. Room was huge and well furnished. I was here on business for 2 nights and would recommend.
Roger, 2-night trip

10/10 Excellent

Great location, nice smily staff, spaceous rooms. Great value for the money
Marek, 7-night trip

10/10 Excellent

Great location. Good value for your money
Hendrika, 2-night trip

8/10 Good

For the price, to be booked in a room that they openly admit will be very noisy from the roof top bar at night and the gym during the day, the place is not great!
Linda, 4-night trip

2/10 Terrible

We were excited to stay at this hotel, but unfortunately, our experience was terrible. Upon arrival, we were told the bedding we requested wasn’t available. Instead of a queen bed, they gave us two beds pushed together and called it a king. They claimed it was an upgrade, but the AC in that room didn’t work. Parking was also advertised as available, but there was none—we had to park far away. When we complained and requested to cancel, they told us to contact Expedia. Expedia called the hotel, and the staff lied, claiming they had a better room for us and that parking was available—both false. After much back and forth, they showed us the room we originally requested. It was finally a queen bed, but by then, the trust was gone. They also said they’d include breakfast due to the inconvenience, but the next morning we were told we had no breakfast included—after already serving ourselves. It was embarrassing. Javier from the front desk had promised otherwise. On top of it all, the shower in our final room was clogged and didn’t drain properly. This hotel has potential, but poor management, lack of training, and dishonesty ruined the experience. Guests deserve better.
Melkys, 2-night trip

10/10 Excellent

The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.
Rafael, 4-night trip

10/10 Excellent

Fab fab

Extremely warm And friendly . Very clean hotel and well appointed large rooms . Staff were super friendly breakfast fabulous location unbeatable . It was a pleasure to stay there and will definitely do so again. .
Deepak, 2-night trip

8/10 Good

City break.

Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Mary, 2-night trip

2/10 Terrible

Cockroaches in the hotel.

Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.
4-night trip

8/10 Good

Nice room and clean, rooftop not from hotel

Location is excellent in the city center of Santa cruz. However, as many pointed out before, there is a night club at the top of the hotel, which luckily I was out of season hence it was only on saturday but then you need proper ear plugs to not have it affect your sleep. Second point is, they advertise the hotel with a very nice rooftop, however the people working there were not friendly and it is completely seperate from the hotel, meaning you need to consume there (4 EUR small beer, which is very pricy for Spain) and cannot just relax or work a bit up there. Which is fine, but then it should not be included as part of the hotel in the advertisements when you make a booking. The room itself was super large and clean which was excellent, also a very nice balcony, but no chair or something to sit on it and relax, which was a bit of a shame. Overall I think it is a decent hotel but few points pointed out because in the end it is 4 stars and quiet expensive, so these are important to highlight.
6-night trip

4/10 Poor

Scandaleux !

À fuir si vous espérez dormir. Je ne laisse jamais d’avis, mais cette expérience mérite vraiment un avertissement public. Nous étions venus passer quelques jours à Tenerife pour nous reposer. Quelle erreur d’avoir réservé cet hôtel sans lire les avis ! À notre arrivée, nous découvrons que notre chambre, au 6e étage, est située juste en dessous… d’une discothèque sur le rooftop. Oui, une discothèque au-dessus des chambres, dans un établissement censé être un 4 étoiles. Résultat : vibrations toute la nuit, musique à fond jusqu’à 4h du matin, cris dans les couloirs, clients ivres qui déambulent dans l’hôtel. Impossible de fermer l’œil, même avec des boules Quies (qu’on remercie tout de même au passage d’avoir limité les dégâts). Le plus fou ? Ce problème est signalé dans les avis depuis 2022. Et rien ne change. Comment cet hôtel peut-il encore prétendre au 4 étoiles ? C’est dommage, car les chambres sont spacieuses et plutôt bien équipées. Mais cela ne compense en rien le fait que dormir y est mission impossible. Si vous venez faire la fête toute la nuit, c’est peut-être l’endroit qu’il vous faut. Si vous espérez dormir… FUYEZ
1-night trip

10/10 Excellent

Aldo, 1-night trip

8/10 Good

christelle, 3-night trip

10/10 Excellent

Aldo, 2-night trip

10/10 Excellent

Hotel in ottima posizione strategica, vicino alle fermate del bus. Rooftop bar con relativa discoteca veramente bella.
MATTEO, 5-night trip

8/10 Good

Sofie Nielsen, 1-night trip

10/10 Excellent

Veldig stort rom, bad og seng. Vindu på badet så høyt oppe at det ikke kunne åpnes, ergo lufting ut i soverommet. Utsikt rett ut i en bakgård. Hyggelig betjening. Lite sol på takterrassen, som ikke åpna før nesten solnedgang. God, men dyr japansk restaurant.
2-night trip

10/10 Excellent

antonio, 3-night trip

8/10 Good

Posizione perfetta

La stanza molto spaziosa e con finestre grandi, tanta luce naturale. Il materasso non era dei migliori, dovrebbero cambiarlo. Bagno spazioso ma pochi posti dove mettere le cose, senza una finestra e col ventilatore non funzionante. La doccia enorme. La posizione perfetta del hotel è perfetta.
Davorka, 4-night trip

10/10 Excellent

María Sofía, 2-night trip

8/10 Good

Alberto, 3-night trip