Located near a train station, The Grand Hotel Leicester by The Unlimited Collection is a great choice for a stay in Leicester. Guests can visit the fitness center for a workout or grab a bite to eat at O. W. Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights.
Leicester (QEW-Leicester Train Station) - 6 min walk
Leicester Narborough Station - 11 min drive
Restaurants
San Carlo - Leicester - 1 min walk
Bodrum Shawarma - 2 min walk
Oodles - 1 min walk
Chaiiwala - 1 min walk
Haute Dolci - 1 min walk
About this property
The Grand Hotel Leicester by The Unlimited Collection
Located near a train station, The Grand Hotel Leicester by The Unlimited Collection is a great choice for a stay in Leicester. Guests can visit the fitness center for a workout or grab a bite to eat at O. W. Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights.
At a glance
DONE
Hotel size
104 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 10 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
10 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
30-inch Smart TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
O. W. Restaurant - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 19 per person
Parking
Self parking costs GBP 10 per night
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester
Frequently asked questions
Does The Grand Hotel Leicester by The Unlimited Collection offer free cancellation for a full refund?
Yes, The Grand Hotel Leicester by The Unlimited Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Grand Hotel Leicester by The Unlimited Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Grand Hotel Leicester by The Unlimited Collection?
Yes. Self parking costs GBP 10 per night.
What are the check-in and check-out times at The Grand Hotel Leicester by The Unlimited Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Grand Hotel Leicester by The Unlimited Collection?
No, this hotel doesn't have a casino, but Mecca Bingo Leicester (6-min drive) is nearby.
What is there to do at The Grand Hotel Leicester by The Unlimited Collection and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Grand Hotel Leicester by The Unlimited Collection?
Yes, there's an onsite restaurant, O. W. Restaurant.
What's the area around The Grand Hotel Leicester by The Unlimited Collection like?
The Grand Hotel Leicester by The Unlimited Collection is in Leicester City Centre, a short 6-minute walk from Leicester Station and 4 minutes' walk from Curve Theatre.
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Reviews
The Grand Hotel Leicester by The Unlimited Collection Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was absolutely delicious and the service was friendly and welcoming. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 3, 2026
Impeccable room, and an incredible breakfast, all of the staff are exceptionally welcoming and helpful. Highly recommended, we will definitely stay here again.
Adam
Adam, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Fantastic stay,staff where friendly and helpful
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Clean room, friendly staff, didn't drive or had breakfast
Grace
Grace, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2026
The food was very good. The bar staff excellent. Front staff were accommodating and thoughtful.
Alexandria
Alexandria, 3-night trip
Verified
10/10 Exceptional
Apr 3, 2026
Fantastic hotel, with all it's history lovingly and sympathetically included in its design. The staff were brilliant- friendly, welcoming, and went above and beyond for my partners Birthday, which was the reason for our stay. The room was spotless, well laid out, and the amenities were of a high standard. If we ever visit Leicester again, this would be my first choice of hotel.
Alexandra
Alexandra, 1-night trip
Verified
8/10 Very good
Mar 24, 2026
We had a really enjoyable stay at the Grand Hotel and would definitely return.
Our room was exceptionally clean and clearly very well prepared—Kannika had done a fantastic job getting everything ready for our arrival. The room itself looked recently refurbished, with a fresh and modern feel that made it very comfortable.
Despite being in the city centre, which can be quite noisy at night, we slept incredibly well. The windows did a great job of blocking out the outside noise, and we had two wonderfully restful nights with no disturbance from other guests either.
Breakfast was another highlight of our stay. The cooked breakfast was absolutely delicious, and the service made it even better. The lady who served us, I believe her name was Anya, was delightful—friendly, welcoming, and genuinely pleasant, which made the experience even more enjoyable.
There was a small inconvenience during our stay as the main lift wasn’t working, meaning we had to use the back lift. However, the reception team handled this very kindly by waiving the parking fee, which we really appreciated.
It’s clear that the hotel is in the process of being updated. The main entrance and restaurant have been refurbished to a very high standard, while some areas like the corridors and staircases are still undergoing improvements. That said, this didn’t impact our stay at all, especially given how comfortable and well-finished our room was.
Overall, a very positive experience—we would happily stay here again
Priya
Priya, 2-night trip
Verified
8/10 Very good
May 5, 2026
Excellent, beautiful rooms, bathrooms and lobby, lovely buffet breakfast, classy bar, great parking for a city centre hotel.
Richard
Richard, 2-night trip
Verified
8/10 Very good
May 5, 2026
Lovely breakfast and staff
Room we had was great for a family of 3
Some communal areas are still under construction but the rooms are very clean and furnished to a good standard
Priya
Priya, 1-night trip
Verified
8/10 Very good
Apr 24, 2026
We enjoyed our Stay The staff absolutely super could not do enough, situated ideal for the Curve theatre, Breakfast was good , The room was spotless all in all a very pleasant stay.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Lovely newly refurbished room.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2026
Friendly staff. Clean and spacious rooms.
Natalia
Natalia, 1-night trip
Verified
10/10 Exceptional
Mar 21, 2026
Newly refurbished hotel.
Setting standards for others to follow not only in quality of room but also service.
A couple of hiccups but all covered well.
Will definitely return here on my next trip!
Rob
Rob, 1-night trip
Verified
10/10 Exceptional
Feb 23, 2026
Room was clean, newly refurbished and very nicely furnished and decorated, as was the rest of the hotel. The food was excellent and the bar service was great.
The hotel had not long reopened after refurbishment, so there were a few teething problems during my stay, but the staff were friendly, helpful and resolved everything quickly.
I had a very enjoyable and relaxing stay.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Apr 30, 2026
Comfortable, fab and easy stay at the Grand Hotel - will definitely return.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2026
Lovely spacious room, good facilities, friendly staff
Fiona
Fiona, 1-night trip
Verified
8/10 Very good
Apr 28, 2026
Beautiful regenerated old hotel building, having had a re-fit and re-opening Feb '26, floors 4 and 5 still in progress and presently no lift to all floors above reception area. Very helpful staff, beautiful bar and lobby area. Excellent room, maintaining high quality fixtures and fittings, en suite shower room, beautifully appointed and characteristically set across two levels. Old sash windows, could do with some interior double glazing to keep out noise from the high street. Nice size car park to rear (chargeable) although tight. Overall very pleasant stay.
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Apr 27, 2026
The staff were truly the best I have ever encountered in a hotel: I called to say I would be late and was told not to worry in the least and that the most important thing was to drive safely. When I arrived, I wasn't sure where the hotel carpark was, called again and the duty manager came out to find me and guide me in. The bartender was fabulous helpful and polite and the night receptionist super helpful too. 11/10!
Christina
Christina, 1-night trip
Verified
4/10 Fair
Apr 27, 2026
The hotel was refurbished in February 2026 but the lift wasn’t working yet. The rooms looked lovely but it had single glazed windows so it was extremely noisy because the hotel is on the High Street. Lots of cars going past with loud exhausts and blaring music until the early hours so it disturbed my sleep. Bed and pillows were comfy. Unable to open windows to get air in. Found a toenail and false finger nail on the floor. Room door shuddered whenever someone opened or closed their room door nearby. No soundproofing, could hear all conversations in the corridor. Car park didn’t feel very safe, seemed quite rough and it was an additional fee.