6/10 Good
17 Feb 2025
One night stay in Wichita
I had completed pre check-in online, but arrived behind a group of four. Their check-in made me wait a long 20 minutes. As I checked in, the line was out the door for the one desk person who was trying his best. The room they initially assigned me was on the second floor, though I had clearly asked for highest floor. I pointed that out, and it was corrected. I arrived to find that my room smelled of an awful food product that likely had been cooked by previous tenant. However, on my request, maintenance delivered and sprayed an air freshener and that helped considerably. Also, the T-V continually went dark. Maintenance explained that they were failing throughout the complex and that they were being replaced. Despite all that, because of the location and fair price, I would likely stay there again. Hopefully, the staff is working on improvements.
Verified traveller
1-night business trip
Verified Hotels.com guest review