Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.5 miles/74.8 km
Restaurants
Casa Alebrije - 2 min walk
Viva Zapata - 4 min walk
El Cocal de Holbox - 3 min walk
Mr. Happy - 4 min walk
Pura Vida Sushi Roots Bar - 4 min walk
About this property
La Palma Holbox
La Palma Holbox offers a fantastic location, putting you a short five-minute walk from Holbox Beach. Guests can take a dip in the outdoor pool, and freebies such as WiFi and wired Internet are added perks. Other highlights include a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired internet access in rooms
Parking
No on-site parking
Property amenities
Services
Front desk (limited hours)
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Outdoor furniture
Room amenities
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired Internet
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Property Registration Number MHO191129LY8
Also known as
MOON DREAMS HOLBOX
La Palma Holbox Hotel
Tropical Suites by MIJ
Tropical Suites Holbox
La Palma Holbox Isla Holbox
Tropical Suites by Baleine Group
La Palma Holbox Hotel Isla Holbox
Frequently asked questions
Does La Palma Holbox offer free cancellation for a full refund?
Yes, La Palma Holbox does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Palma Holbox?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at La Palma Holbox?
Sorry, pets aren't allowed.
Is parking offered on site at La Palma Holbox?
Sorry, there's no on-site parking at La Palma Holbox.
What are the check-in and check-out times at La Palma Holbox?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at La Palma Holbox and nearby?
La Palma Holbox has an outdoor pool and a garden.
What's the area around La Palma Holbox like?
La Palma Holbox is a short 5-minute walk from Holbox Beach and 6 minutes' walk from Holbox Letters.
La Palma Holbox Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
28 May 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Apr 2024
Loved it
Sami
Sami, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2024
Stephen
Stephen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Mar 2024
The hotel is consistently clean with fantastic cleaning staff who do a great job every day. I had a wonderful week-long stay, sleeping well each night thanks to the blinds on the windows and the quiet atmosphere in my room despite its proximity to the pool. The front desk always had someone available, and there was fresh water to drink (although it was slightly warm) along with a fridge in every room.
The hotel is super close to downtown, restaurants, and there's an awesome Restaurant serve pizza and taco joint right across!
amjad
amjad, 7-night trip
Verified Expedia guest review
8/10 Very good
15 Mar 2024
Sara Karolina
Sara Karolina, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2024
Ronald
Ronald, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jan 2024
Iliana Jaime
Iliana Jaime, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2023
catherine
catherine, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2023
Beautiful hotel, staff is very very nice and helpful. Very natural vibe and is close to restaurants & a short walk to the beach. We would definitely stay here again. The hotel is maintained very well and the rooms are large and spacious.
Cristian
Cristian, 5-night family trip
Verified Orbitz guest review
2/10 Poor
15 Dec 2023
Fiona
Fiona, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 Nov 2023
Really lovely property in a a great location near the centre of town and an easy walk to the beach and ferry. Staff were helpful and friendly, the room exceeded expectations and was very spacious and comfortable. The grounds are beautiful and lush with a great pool. Would absolutely stay again!
Alexis
Alexis, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
There is nothing we did not like. Super hosts...!!! You really are their guest. The rooftop has a good view of sunset, although awesome view of sunrise. If you're seeking a great stay at a boutique hotel, easy to walk everywhere to enjoy Holbox and experience cultural living, Do Not Miss the chance to stay here. It's everything you could ask for
James
James, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Nov 2023
Rina
Rina, 1-night trip
Verified Expedia guest review
2/10 Poor
1 Aug 2023
The entire property and furniture needs a desperate upgrade. Everything is ages old, in addition, the staff is lacks customer service and hospitality service with guest. Never again will stay.
MIRNA
MIRNA, 2-night romance trip
Verified Travelocity guest review
2/10 Poor
28 Jul 2023
Wagner G
Wagner G, 6-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2023
This is a basic hotel, but great value. Rooms were spacious, bed was very comfortable, pool area was nice. Check in and check out went very smoothly. Great Taco place across the street. Far enough from the busy part of town for it to be quiet at night. Close enough to get to the action. Note that the light on the ac is bright, so if you need complete darkness bring an eye mask.
Teresa
Teresa, 2-night romance trip
Verified Expedia guest review
2/10 Poor
9 May 2023
Avoid at all costs!!!! No electricity or running water for 3 days of this trip which is nearly half. Could not even flush the toilet, could not shower, no A/C and no wifi.Had heatstroke and could not cool down in the room with A/C when it was 34 degrees. Had booked this hotel with wifi so I could continue to work and lost 3 days earnings due to the power cuts. When asking staff what was happening they would laugh and pretend they couldn’t speak English or just say they didn’t know what was happening. They have tried to say this was an island wide fault when friends staying at various hotels and villas on the island all had water and power that we had to go and use. Hotel refusing to give any refund for the 3 days affected as they say it happens constantly - this is not mentioned anywhere on their website or Expedia and was not mentioned to us upon checking in. Please book a different hotel in Holbox to avoid your trip being ruined as there was plenty of ones that still had electricity and water and more helpful staff.
Alex
Alex, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 May 2023
Thank you to all the staff for the warm hospitality. The room was excellent. Great A/C, TV channels, spacious bathroom and the pool was nice. House keeping did a great job as well. I loved that the location was only two blocks from everything that was needed. A special shout out to the receptionist at the front desk, she’s so sweet and made me feel at home. Thanks again!!
Grecia
Grecia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 Apr 2023
Nice place a few streets back from the beach
I had a room with a bedroom and kitchen area, which was huge. The room was very tastefully decorated and comfortable. The pool area was a little disappointing as it rarely got the sun, hence I never saw it used by guests.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Mar 2023
Norvis
Norvis, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
8 Feb 2023
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Jan 2023
Overall very good value, the room was very spacious and clean. The bed was extremely comfortable also! The A/C worked amazing and the staff very friendly and welcoming. The only complaint I have was that the bathrooms by the pool were very dirty. Though I believe it probably is not the norm based on the cleanliness of the property and rooms, pool included. The hotel is about a 5 minute walk from the beach and the town square. The Wi-Fi was OK at best, which is normal in Holbox, a remote island. It makes for a great place to relax and enjoy the Island and disconnect from everything at home.
Seth
Verified Expedia guest review
8/10 Very good
10 Jan 2023
Clean, Comfortable, and Safe
Super friendly staff. Big rooms. Hot water was inconsistent, but that's Holbox. Safe location and very close to center of town and beaches.
Matthew
Matthew, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2023
Jordan
Jordan, 5-night trip with friends
Verified Hotels.com guest review
4/10 Fair
26 Dec 2022
Great place actually!
But they try to get money for a key I dropped as I was rushing to the ferry at 6am, my son dropped the key in the dark as there was no light at all I thought they would find it but said they didn't! Which seams very sketchy!!! And try to charge me for this!!