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The Five Residences Hanoi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Ho Chi Minh Mausoleum

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Photo gallery for The Five Residences Hanoi

Business centre
Terrace/patio
Premium bedding, pillow-top beds, in-room safe, individually furnished
2 indoor pools
Two Bedroom Superior | Living area | 57-inch Smart TV with cable channels
Located near Hoan Kiem Lake, The Five Residences Hanoi offers an upscale retreat. Unwind with a body scrub at LEDA Spa or enjoy the coffee shop/cafe on site. With high-speed WiFi, a shopping mall, and helpful services like dry cleaning/laundry and concierge services.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference centre
  • 2 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Separate dining area

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premier Room

Premier Room | Premium bedding, pillow-top beds, in-room safe, individually furnished

Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Bathroom | Separate bathtub and shower, hydromassage showerhead

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Executive

Three Bedroom Executive | Living area | 57-inch Smart TV with cable channels

Three Bedroom Executive

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 115 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Superior

Two Bedroom Superior | Living area | 57-inch Smart TV with cable channels

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Grand Premier Room

Grand Premier Room | Premium bedding, pillow-top beds, in-room safe, individually furnished

Grand Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

Two Bedroom Premier | Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 131 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Executive

View from room

Two Bedroom Executive

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

Premium bedding, pillow-top beds, in-room safe, individually furnished

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Premier

Three Bedroom Premier | Living area | 57-inch Smart TV with cable channels

Three Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 130 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 4,443 reviews
The price is Rp584.187
Rp662.468 total
includes taxes & fees
30 May - 31 May
Hanoi Royal Palace Hotel 2
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About the area

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 8 min walk - 0.7 km
  • West Lake - 11 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 5 min drive - 4.4 km
  • Hanoi Old Town Night Market - 5 min drive - 4.4 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Tòte - ‬3 min walk
  • ‪Sente - ‬4 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪The Barrel - ‬4 min walk

About this property

The Five Residences Hanoi

When you stay at The Five Residences Hanoi, you'll be a short five-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. There are 2 indoor pools and a poolside bar at this luxurious hotel, and in-room conveniences such as fridges and microwaves.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining

Travelling with children

  • Children's pool

Working away

  • 2 meeting rooms
  • Co-working spaces
  • Conference centre (2174 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Electric bike charging stations

Facilities

  • Health club
  • 2 indoor pools
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 140
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 57-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Hydromassage shower head
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes and utensils
  • Dining table
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1000000.00 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day
  • Airport shuttle service for children costs VND 1000000.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International

Also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi offer free cancellation for a full refund?

Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Five Residences Hanoi?

Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Five Residences Hanoi?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Five Residences Hanoi?

Yes, there's free valet parking.

Is an airport shuttle service offered by The Five Residences Hanoi?

Yes, an airport shuttle is available. The charge is VND 1000000.00 per vehicle one-way.

What are the check-in and check-out times at The Five Residences Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at The Five Residences Hanoi and nearby?

The Five Residences Hanoi has 2 indoor pools and a spa, as well as a steam room.

Are there restaurants at or near The Five Residences Hanoi?

Yes, there's an on-site restaurant.

Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a rice cooker, cookware and a fridge.

What's the area around The Five Residences Hanoi like?

The Five Residences Hanoi is a short 17-minute walk from West Lake and 10 minutes' walk from Lotte Center Hanoi.

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The Five Residences Hanoi Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Big rooms and friendly helpful staff
7-night trip

10/10

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
1-night trip

10/10

Great experience with family. Will visit again.
4-night trip

10/10

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
3-night trip

10/10

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
2-night trip

10/10

It was a very nice place but too bad we only stayed one night.
1-night trip

10/10

Five Residence is the most confortable Hotel in Hanoi!
4-night trip

10/10

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.
2-night trip

10/10

Good service!
11-night trip

8/10

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
1-night trip

10/10

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
3-night trip

10/10

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
4-night trip

10/10

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
9-night trip

10/10

2-night trip

6/10

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.
2-night trip

10/10

2-night trip

10/10

3-night trip

8/10

このホテルは、５star なのに値段が安くてびっくり☆彡 ゆっくり出来て快適に過ごせました。 少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！
2-night trip

8/10

3-night trip

10/10

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。 朝食も美味しかったです、特にオムレツが絶品でしたね！ 市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ ハノイに駐在する時はぜひ使わせていただきます。
3-night trip

10/10

2-night trip

10/10

3-night trip

10/10

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
5-night trip

10/10

1-night trip

10/10

4-night trip