Lihat semua properti

Royal Hideaway Playacar All Inclusive - Adults only

Properti bintang 4.5
Hotel tepi pantai khusus dewasa dengan spa, dekat dengan Quinta Avenida

Pilih tanggal untuk melihat harga

Galeri foto untuk Royal Hideaway Playacar All Inclusive - Adults only

Kolam renang outdoor
Di pantai dan pasir putih
Di pantai dan pasir putih
6 restoran, melayani sarapan, makan siang; sajian masakan Spanyol
Pemandangan dari udara
Di Royal Hideaway Playacar All Inclusive - Adults only, Anda bisa menghabiskan waktu di pantai sambil menikmati kabana, payung pantai, dan bola voli, serta hanya 5 menit berkendara dari Quinta Avenida. Kunjungi kolam renang outdoor yang memberikan keseruan untuk semua orang, sedangkan tamu yang ingin memanjakan diri bisa mengunjungi spa untuk menikmati pijat jaringan dalam, facial, dan manikur/pedikur. Ventanas merupakan salah satu 6 restoran yang menyajikan masakan Spanyol dan buka untuk makan malam. Keunggulan lain di hotel mewah ini meliputi 3 bar/lounge, bar pantai, dan klub kesehatan. Kolam renang dan staf mendapatkan nilai yang bagus dari para traveler.
VIP Access

Ulasan

8,6 dari 10
Sangat Bagus

Fasilitas populer

  • Kolam renang
  • Tersedia kamar terhubung
  • Bar
  • Parkir gratis
  • Spa
  • Gym

Fasilitas utama (12)

  • Layanan pembersihan kamar harian
  • Di pantai
  • 6 restoran dan 3 bar/lounge
  • Spa layanan lengkap
  • Kolam renang outdoor
  • 2 outdoor
  • Klub kesehatan
  • Payung pantai
  • Kabana pantai
  • Handuk pantai
  • Bar pantai
  • Layanan kamar 24 jam

Seperti di rumah sendiri (6)

  • Tersedia kamar terhubung/bersebelahan
  • Kamar mandi pribadi
  • Bathtub dan shower terpisah
  • TV
  • Taman
  • Teras
Harga saat ini Rp3.562.240
total Rp4.424.588
termasuk pajak & biaya lainnya
14 Jun - 15 Jun

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 4 dari 4 kamar

Lihat semua foto untuk Kamar Mewah (Royal View)

Kamar Mewah (Royal View) | Seprai premium, minibar, brankas, dan meja kerja

Kamar Mewah (Royal View)

Unggulan

Balkon atau teras dengan kursi
AC
???
TV LCD
Seprai kualitas premium
Kipas
Jubah mandi
Bathtub dan shower terpisah
  • 50 meter persegi
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Kamar Mewah

Kamar Mewah | Seprai premium, minibar, brankas, dan meja kerja

Kamar Mewah

Unggulan

Balkon atau teras dengan kursi
AC
???
TV LCD
Seprai kualitas premium
Kipas
Jubah mandi
Bathtub dan shower terpisah
  • 48 meter persegi
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Kamar Mewah (Relax Pool)

Kamar Mewah (Relax Pool) | Seprai premium, minibar, brankas, dan meja kerja

Kamar Mewah (Relax Pool)

Unggulan

Balkon atau teras dengan kursi
AC
???
TV LCD
Seprai kualitas premium
Kipas
Jubah mandi
Bathtub dan shower terpisah
  • 50 meter persegi
  • Pemandangan resor
  • Kapasitas 3
  • 1 king

Lihat semua foto untuk Kamar Mewah (Sunrise)

Kamar Mewah (Sunrise) | Seprai premium, minibar, brankas, dan meja kerja

Kamar Mewah (Sunrise)

Unggulan

Balkon atau teras dengan kursi
AC
???
TV LCD
Seprai kualitas premium
Kipas
Jubah mandi
Bathtub dan shower terpisah
  • 50 meter persegi
  • Pemandangan laut sebagian
  • Kapasitas 3
  • 1 king

Properti serupa

6 restoran dengan sajian masakan internasional

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Kolam renang
  • Spa
  • Wi-Fi Gratis
  • Restoran
8.6 dari 10, Luar Biasa, 2.693 ulasan
Harga sekarang Rp3.660.202
total Rp3.660.202
termasuk pajak & biaya lainnya
11 Jun - 12 Jun
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
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Tentang kawasan sekitar

Peta
Lote Hotelero No 6 Desarollo, Playa del Carmen, QROO, 77710

Yang ada di sekitar

  • Pantai Playacar - 17 mnt jalan kaki - 1.5 km
  • Klub Golf Playacar - 2 mnt berkendara - 0.9 km
  • Quinta Avenida - 5 mnt berkendara - 2.4 km
  • Playa del Carmen Maritime Terminal - 5 mnt berkendara - 2.4 km
  • Taman Hiburan Xcaret Eco - 14 mnt berkendara - 8.6 km

Berkeliling

  • Cancun, Quintana Roo (CUN-Bandara Internasional Cancun) - 55 mnt berkendara
  • Cozumel, Quintana Roo (CZM-Bandara Internasional Cozumel) - 12,3 mile/19,8 km

Restoran

  • ‪Rosa Roja - ‬7 mnt jalan kaki
  • ‪RIU Yucatan - ‬11 mnt jalan kaki
  • ‪Occidental Allegro - ‬3 mnt jalan kaki
  • ‪Pool Bar - ‬7 mnt jalan kaki
  • ‪Don Rafael - ‬8 mnt jalan kaki

Tentang properti ini

Royal Hideaway Playacar All Inclusive - Adults only

Di Royal Hideaway Playacar All Inclusive - Adults only, Anda bisa menghabiskan waktu di pantai sambil menikmati kabana, payung pantai, dan bola voli, serta hanya 5 menit berkendara dari Quinta Avenida. Kunjungi kolam renang outdoor yang memberikan keseruan untuk semua orang, sedangkan tamu yang ingin memanjakan diri bisa mengunjungi spa untuk menikmati pijat jaringan dalam, facial, dan manikur/pedikur. Ventanas merupakan salah satu 6 restoran yang menyajikan masakan Spanyol dan buka untuk makan malam. Keunggulan lain di hotel mewah ini meliputi 3 bar/lounge, bar pantai, dan klub kesehatan. Kolam renang dan staf mendapatkan nilai yang bagus dari para traveler.

All-inclusive

Hotel ini bersifat all-inclusive. Fasilitas makan dan minum di hotel sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)
Satu atau beberapa lokasi membatasi ketersediaan makanan

Aktivitas dan fasilitas/peralatan

Termasuk semua olahraga air tak bermotor, kegiatan darat, dan penggunaan fasilitas dan perlengkapan rekreasi.

Kegiatan air

Berkayak
Mendayung/naik kanoe
Berlayar
Bersnorkel
Berselancar/boogie boarding

Kegiatan darat

Fasilitas kebugaran
Sepakbola
Tenis
Bola voli

Hiburan

Hiburan dan aktivitas di dalam hotel
Pertunjukan hiburan di hotel
Pesta bertema

Bahasa

Inggris, Spanyol

Sekilas

DONE

Ukuran hotel

    • 200 hotel
DONE

Saat tiba/pulang

    • Check-in mulai: 15.00; Batas waktu check-in: 22.00
    • Check-in lebih awal tergantung ketersediaan
    • Check-in lebih akhir tergantung ketersediaan
    • Usia check-in minimal - 18
    • Waktu check-out adalah tengah hari
DONE

Petunjuk check-in khusus

    • Resepsionis di properti akan menyambut tamu saat kedatangan
    • Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
DONE

Diperlukan saat check-in

    • Kartu kredit, kartu debit, deposit tunai diperlukan untuk biaya tak terduga
    • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
    • Usia minimal tamu adalah 18 tahun
    • Usia minimal untuk check-in adalah 18 tahun
DONE

Anak-anak

    • Anak (usia 17 tahun dan lebih muda) tidak diizinkan menginap
    • Tidak ada tempat tidur bayi
DONE

Hewan peliharaan

    • Hewan peliharaan atau hewan pemandu tidak diperkenankan
WIFI

Internet

    • Gratis WiFi di area umum
    • Gratis Wi-Fi di kamar
LOCAL_PARKING

Parkir

    • Parkir mandiri gratis dan terbuka di properti
    • Parkir valet gratis di properti
    • Tempat parkir yang dapat diakses kursi roda di properti
DONE

Informasi lainnya

    • Area khusus merokok
    • Melayani orang dewasa saja

Fasilitas properti

Makanan dan minuman

  • 6 restoran
  • 3 bar/lounge
  • Bar pantai
  • Bersantap bersama pasangan
  • Layanan kamar 24 jam
  • Toko roti/camilan

Aktivitas

  • Di pantai
  • Kursus tenis
  • Kelas kebugaran
  • Voli pantai
  • Bola basket
  • Meja biliar
  • Golf

Bekerja jauh

  • Pusat bisnis
  • Ruang rapat
  • Unit komputer

Layanan

  • Resepsionis 24 jam
  • Layanan concierge
  • Bantuan tur/tiket
  • Layanan dry cleaning/laundry
  • Salon rambut
  • Koran gratis di lobi
  • Layanan pernikahan
  • Porter/bell boy
  • Kabana pantai (biaya tambahan)
  • Handuk pantai
  • Payung pantai

Fasilitas

  • Dibangun tahun 1998
  • ATM/layanan perbankan
  • Brankas di resepsionis
  • Taman
  • Teras
  • Kelambu
  • Klub kesehatan
  • 18 lubang golf
  • Kolam renang outdoor
  • Ruang permainan/arcade
  • Spa dengan layanan lengkap
  • 2 lapangan tenis outdoor
  • Ruang pijat/perawatan
  • Aula resepsi
  • Bergaya tradisional

Fasilitas difabel

  • Parkiran yang dapat diakses dengan kursi roda

Fasilitas kamar

Terhibur

  • Televisi LCD

Kenyamanan rumah

  • AC
  • Kipas
  • Minibar
  • Pemanas air untuk kopi/teh
  • Jubah mandi dan sandal

Tidur nyenyak

  • Seprai premium

Yang bisa dinikmati

  • Balkon atau patio berperabot

Menyegarkan

  • Kamar mandi pribadi
  • Bathtub dan shower terpisah
  • Disediakan handuk

Tetap terhubung

  • Meja tulis
  • Akses Internet nirkabel gratis
  • Telepon

Makanan dan minuman

  • Air minum kemasan gratis

Lainnya

  • Pembersihan kamar harian
  • Brankas
  • Tersedia kamar terhubung

Fitur khusus

Spa

Spa di lokasi memiliki 7 kamar perawatan yang mencakup kamar untuk pasangan. Layanan mencakup deep-tissue massage, hot stone massage, sport massage, dan Swedish massage. Spa buka setiap hari.

Tempat makan

Ventanas - restoran ini memiliki spesialisasi masakan Spanyol dan hanya menyajikan makan malam. Tamu dapat menikmati minuman di bar. Pemesanan diperlukan.
Spices - diner ini memiliki spesialisasi masakan Meksiko dan menyajikan sarapan, makan siang, serta makan malam. Tamu dapat menikmati minuman di bar. Buka setiap hari
Palazzo - diner ini memiliki spesialisasi masakan Italia. Tamu dapat menikmati minuman di bar. Pemesanan diperlukan. Buka setiap hari
Azia Avant Thai - diner ini memiliki spesialisasi masakan Thailand. Tamu dapat menikmati minuman di bar. Pemesanan diperlukan. Buka setiap hari
The Grill - Lokasi di dalam hotel restoran steik. Tamu dapat menikmati minuman di bar. Pemesanan diperlukan. Buka setiap hari

Biaya & kebijakan

Biaya pokok

Berikut biaya yang akan dikenakan oleh properti saat check-in atau check-out. BIaya mungkin termasuk pajak yang berlaku:
  • Layanan sanitasi: USD2 per malam

Kolam renang, spa, dan gym (jika ada)

  • Reservasi diperlukan untuk perawatan spa dan dapat dilakukan dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.

Kebijakan

Properti ini memiliki kamar yang terhubung/bersebelahan, yang tergantung pada ketersediaan dan bisa diminta dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.
Properti ini tidak memiliki lift.
Tamu dapat merasa tenang dengan adanya alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K di properti.
Properti ini menerima tamu tanpa memandang orientasi seksual dan identitas gender (ramah LGBTQ+).
Properti ini menerima kartu kredit, kartu debit, dan uang tunai.
Menerima kartu kredit: Visa, Mastercard, American Express, Discover
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti. Kebijakan yang tercantum disediakan oleh properti.
Properti ini menerapkan kebijakan gaun formal di restoran.

Juga dikenal sebagai

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Pertanyaan umum

Apakah Royal Hideaway Playacar All Inclusive - Adults only menawarkan pembatalan gratis untuk refund penuh?

Ya, Royal Hideaway Playacar All Inclusive - Adults only memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.

Apakah Royal Hideaway Playacar All Inclusive - Adults only memiliki kolam renang?

Ya, ada kolam renang outdoor.

Apakah Royal Hideaway Playacar All Inclusive - Adults only mengizinkan hewan peliharaan?

Maaf, hewan peliharaan maupun hewan pemandu tidak diperkenankan.

Apakah parkir di properti ditawarkan Royal Hideaway Playacar All Inclusive - Adults only?

Ya, tersedia parkir parkir mandiri dan parkir valet gratis.

Kapan waktu check-in dan check-out di Royal Hideaway Playacar All Inclusive - Adults only?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 22.00. Check-out dilakukan pada tengah hari.

Apakah Royal Hideaway Playacar All Inclusive - Adults only memiliki kasino di dalamnya?

Tidak, hotel ini tidak memiliki kasino, namun Riviera Gran Casino (5 menit berkendara) berada tidak jauh.

Apa saja yang dapat dilakukan di Royal Hideaway Playacar All Inclusive - Adults only dan sekitarnya?

Lakukan aktivitas seru di properti seperti voli, atau asah ketangkasan permainan tenis Anda di lapangan tenis. Fasilitas rekreasi lain yang ada di properti termasuk kelas aerobik, basket, dan voli. Manjakan diri dengan perawatan di spa dan berenang di kolam renang outdoor. Royal Hideaway Playacar All Inclusive - Adults only juga memiliki 3 bar, klub kesehatan, dan kabana pantai, serta ruang permainan/arcade dan taman.

Apakah ada restoran di dekat Royal Hideaway Playacar All Inclusive - Adults only?

Ya, ada 6 restoran di properti, dengan keunggulan masakan Spanyol.

Apakah Royal Hideaway Playacar All Inclusive - Adults only memiliki ruang outdoor pribadi?

Ya, setiap kamar dilengkapi dengan balkon atau patio berperabot.

Seperti apa area di sekitar Royal Hideaway Playacar All Inclusive - Adults only?

Royal Hideaway Playacar All Inclusive - Adults only berada hanya 17 menit berjalan kaki dari Pantai Playacar dan 11 menit berjalan kaki dari Mayan Ruins of Playacar. Traveler mengatakan bahwa hotel berada di lokasi yang bagus.

Ulasan Royal Hideaway Playacar All Inclusive - Adults only

Ulasan

8,6

Sangat Bagus

9,4/10

Kebersihan

9,0/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sempurna

Grata surpresa!

Tinha lido alguns comentários sobre o hotel e ficamos com receio mas para nossa grata surpresa o hotel nos surpreendeu positivamente. Quartos impecáveis, confortáveis e espaçosos. Roupa de cama de primeira! O hotel no geral está muito bem conservado. A comida dos restaurantes a la carte são incríveis e muito bem servidas. O Spices foi o que mais gostamos! O Ventanas também é sensacional. O café da manhã no buffet é simples mas gostoso. Se quiser pode tomar o café da manhã a la carte no Spices e será ótimo também. Gostamos muito dos drinks também. Não eram tão doces e artificiais como em outros resorts. A praia que está frente ao hotel é a melhor! Eles limpam todos os dias e tem muitas cadeiras de praia e sombra. É um hotel para ir descansar, os shows não são de destaque sinceramente, mas teve uma banda cubana e uma de rock que foram ótimos. O atendimento de TODOS os funcionários foi maravilhoso, super educados e prestativos. Teve um dia que pedimos para jantar no quarto e também foi ótimo. Quase na frente do hotel tem um mini centro comercial com algumas lojinhas de souvenirs e roupas bem legais. Vale a pena passear por lá. Enfim, voltaríamos e recomendamos com certeza!
Natalia, perjalanan 6 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Tore Emil, perjalanan 12 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

You are on your own

I am a small business owner and rarely leave poor reviews but felt it would help others when deciding to stay at this property. Hotel doesn't have a "front desk" anyone you ask for anything will tell you to talk to the concierge. Supposedly there is a concierge at the lower level of each individual building, we only saw ours twice on our 5 night stay and he was basically useless. We asked for a bottle of liquor for our room (certainly willing to pay). We were told to talk to one of the bartenders. We asked if they had an ice machine, no ice machines but room service can bring you ice. We ate at the Asian restaurant and noticed they also had a habachi option. We asked but were told we only had a standard reservation. So seeing as we had another reservation in 3 days I asked if they could change it from standard to Hibachi, you guessed it, I was told to talk to the concierge. My wife had a health scare, can't call the front desk because there isn't even a button on the phone so I called room service. They assured me someone would call back in 2min, no call back. So we had to walk to the front of the hotel and track someone down who was absolutely no help. He didn't even know the pharmacy in the hotel was open which we figured out on our own. Asked for change 3 times so I could tip their employees to no avail, they don't have change. I could go on and on...They do have a beautiful beach and decent pools however if you want a pool chair wakeup at 6:30 or no dice!
Michael, perjalanan 5 malam
Ulasan tamu Hotels.com yang terverifikasi

6/10 Bagus

Nice rooms and staff, the issues of this hotel is behind in the supervision and management. Impossible to get two same meals served the same way. Lack of staff and non organised kitchens are one of the reasons. I am not a complainer and we had good times, and everything on the surface looks good. But a little deeper many of the intentions to have international kitchens is very difficult to fulfill if the wish is to be authentic. I don’t think the chefs in the Italian restaurant ever have been in Italy… We miss that you at least make the Spices for a real authentic Mexican restaurant. Don’t serve anything else than the best from Mexico kitchen and don’t make it “American”. If the American people can’t eat in another way than on a cruise liner, they can choose one of the other restaurants. There must be so many original dishes that you want to show us, and serve with passion. Beautiful location and beautiful beach. Nice looking hotel and most of the drinks also very good, at least for an all inclusive hotel.
Jens, perjalanan bersama teman 6 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Perfect for classy relaxation. Elegant, lush grounds, beautiful beach, delicious food. Staff were very professional and clearly cared about the resort.
Andrew, perjalanan keluarga 7 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

This was my 5th stay - I have seen some different situations since I have started staying at this property My concierge- at Villa 28- was beyond fantastic!! She was the best EVER!!! However, we went to lunch, on our last final day… our sever never ordered our food- we waited 1& 1/2 hours - I never ate- just because it rained most of the week and wanted to spend more time on the beach We asked for an umbrella, for 2 days… our wonderful concierge got us one immediately When I asked for one- the responses were- “there’s one in your closet “- obviously, there isn’t one- otherwise, I wouldn’t be asking. It’s my favorite place in the whole World… I just have noticed a lot of changes since I first started visiting there
Rebecca, perjalanan keluarga 7 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Fantastic

Fantastic
Richard, perjalanan 9 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
Curtis, perjalanan romantis 7 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Gregory, perjalanan bersama teman 8 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

ADRIAN, perjalanan 3 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

The hotel is clean but definitely needs repairs
Thomas E, perjalanan romantis 10 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Great property! Food and drinks were excellent. The beach and pools were beautiful. Quiet, so better for older adults. Walkable to shopping and dining. Overall a great property 😊
mark, perjalanan keluarga 7 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.
Barbara, perjalanan romantis 7 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Sima, perjalanan 5 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Better than our expectations! The food was excellent, the beach was beautiful, the staff were very nice and helpful and the room was very clean. We will surely come back.
Lori-anne, perjalanan romantis 7 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Propriedade antiga, mas muito bem conservada. Tudo muito limpo e confortável. A praia em frente ao hotel é ótima. Funcionários muito educados e prestativos. Só jantei uma vez, no restaurante de comida mexicana, e estava tudo muito bom. Hotel tipo resort. Recomendo.
ERIC, perjalanan 3 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Michael, perjalanan 4 malam
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10/10 Sempurna

Es mi segunda vez en este hotel, es un concepto de gente mayor que va a descansar, sin ruido, fiestas, o desastre. Si alguien quiere verdaderamente desconectarse, éste es el lugar. Servicio excelente, limpieza inmejorable. El Único punto que debe mejorar, es que no tienen buenos chef en los restaurantes, la comida no sabe a nada y eso es una gran pena para tan buen hotel. Excepto el Restaurante Italiano que es bueno (sin ser excepcional, pero le doy una buena calificación), el Resto de resto de la comida deja mucho que desear. Me arrepiento de no haberme quedado más días, ya que la estancia fue muy agradable. No sé si regresaría por la comida, ya que es un hotel cuatro diamantes … o sea, nada barato y sí esperaba más.
carla, perjalanan romantis 5 malam
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8/10 Sangat Baik

I stayed at this property back in 2012 when it was truly a deluxe 5 star resort. With the property changing ownership it has slipped from its former 5 star status to more a 4 star. It is still very nice and I would certainly consider it again despite the slipping rating. This is a very quiet small boutique property that has the appeal for those that prefer to not be in a crowd at a mega resort. The grounds are beautiful and the staff is very attentive. The menus are static, so for anyone staying longer than a week, the food will become boring. The food & beverage managers need to make sure that staple items in the bars do not run out (This happened several times during my recent week there). Better communication to the guests needs to happen when changes to venues occur, such as restaurant closures due to rain damage. There was a lack of posted notifications as to what alternate options would be available. There needs to be better posting of the evening entertainment. The only spot where I found the entertainment list was at the pool kiosk where you get beach towels. I really like the feel of the resort being so quiet and secluded amongst the mega resorts, but a few improvements could bring it back to a wonderful 5 star experience.
ROBERT, perjalanan romantis 7 malam
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10/10 Sempurna

We will definitely be back
David, perjalanan romantis 4 malam
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2/10 Buruk

It’s gone down hill. Been there several times, but this was very much a disappointment. The Barcolo Maya folks have dropped the ball. Go to a newer property.
emmett, perjalanan 3 malam
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6/10 Bagus

Tonya, perjalanan 9 malam
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6/10 Bagus

Bernella, perjalanan 5 malam
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8/10 Sangat Baik

Did not meet Expectations

Beautiful property. But there are a lot of gaps in the overall experience. Not enough servers. Ordering a drink at the pool bar was a hassle and felt very 3 star. (Servers and waiters were fine, just not enough of them). The gazebo and waterway is nice….but the last half of it toward the beach was idle. No water. Really ugly. Not what you expect to see at this type of resort. The room was nice. The bathroom feels dirty due to old age. Our concierge was not there a lot of the time. We found assistance at another villa. We understand people have to be away. Again, just giving you my impression in case it’s helpful. The restaurants are exquisite. Dining service was overall wonderful, although the sit down breakfast was extremely slow on 12/17. Please understand: The servers were great…..but you generally don’t want to spend an hour and a half at breakfast. I had a very hard time finding a place on line to make dining reservations ahead of our trip. Our confirmation told us to make them 7-10 days out…..and showed an email address of xxx-xxx. Our couples massage at the spa was really nice. Gym was adequate. There was confusion at the gate on the evening we arrived. Guard told our driver someone with my name (Hunt) had already arrived. We waited for that to get cleared up. We even were questioned when we arrived for dinner….because someone with my name was also on the list. Being honest. A beautiful place. But needs attention.
Perjalanan 4 malam
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10/10 Sempurna

Great resort. Highly recommend.
Deborah, perjalanan keluarga 4 malam
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