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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain Helen hotel with indoor pool

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Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool, a heated pool
Lobby
Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Free parking
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Corner/local shop
  • Microwave in a common area
  • Fridge in a common area
  • TV in a common area
  • Banquet hall
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The current price is Rp1.114.878
Rp1.363.989 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Jetted bath
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hydromassage showerhead
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hydromassage showerhead
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hydromassage showerhead
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hydromassage showerhead
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Jetted bath
Hairdryer
Private bathroom
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, (1005)
The price is Rp1.415.705
Rp1.709.940 total
includes taxes & fees
24 Feb - 25 Feb
Country Inn & Suites by Radisson, Helen, GA
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About the area

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 5 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Charlemagne's Kingdom - 8 min walk
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk
  • Helen Tubing & Helen Water Park - 16 min walk

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Enjoy your visit to Helen with a stay at SureStay Hotel by Best Western Helen Downtown. Guests can enjoy the indoor pool, or take advantage of nearby rafting. Fellow travellers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge

Travelling with children

  • Local/corner shop

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 6 minutes' walk from Chattahoochee River. Travellers love the hotel's prime location.

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Constance, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Return Visitor…
This was my second trip where I stayed at this hotel. And I will probably stay at this hotel the next time I come to Helen, GA. Hotel is clean, bed was comfortable, and staff were friendly and helpful.
Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
The hotel was great! The bed was really comfortable, room was nice, and had a nice tub. Its located in a great spot. All the staff were extremely friendly.
Samantha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient, clean and friendly!
The room and bedding was better than expected. Very clean and comfortable. The front desk was friendly during check in and morning breakfast. Would definitely stay here again! Right in the middle of the town and near all attractions.
Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in was easy and staff helpful and friendly!
Betsy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Michael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Paid for a jacuzzi room and it didn’t work. No solutions. Overall depressing vibe and decor. Floor was dirty. No shower pressure etc…
Matthew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Aldo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Couples night before new years
2 nights in king bedroom. They had recent renovation looked nice and had large screen TV, fridge, microwave, Krueger. Nice linens and firm mattress. Its an older motel but they kept it clean and serviced well. Location is one of the best qualities. Hiked the trail to Unicoi park making 6.5 mile hike there and back. You can get in the park free if you take trail. Strts from the park in Helen next to Hoffers Bakery.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Yusun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!
From the initial check in to the check out, the staff was extremely friendly. The rooms were spotless, we spilled water in the floor and used white towels to pick it up. By accident we found out just how clean the floors truely were when the white towels that we used were still white! I was a little hesitant as we had never stayed in this line of hotels before.
Michele, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Friendly
Wonderful people and service. I went in and asked for a couple things of milk at night for my baby to drink and they gave me a gallon of milk that they had on hand. Very nice and helpful. Thanks for having us!
Michael, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gipsy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SureStay at Helen, Ga
Staff was wonderful. Accommodations were good. Room was clean. Right in the middle of where we needed to be. Everything was within a 5-10 minute walk. Didn’t drive anywhere, which is great because traffic got heavy during the day and through the evening hours. Provided breakfast was ok. Cereal, oatmeal, yogurt, coffee and tea. We were there to try the local restaurants, so breakfast wasn’t a big thing for us. Staff was very welcoming. Would definitely stay again.
Francisco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RONALD T, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location location location
Great location. Walked to everything. Comfortable AMA good service
2-night trip
Verified Hotels.com guest review

8/10 Very good

Tabatha, 1-night trip
Verified Hotels.com guest review