2/10 Poor
Jan 26, 2025
Good hotel but heating issues made it not nice
While the property is nice and clean, we unfortunately don’t have a good experience as neither of us could sleep at night - the room has underfloor heating and the temperature control couldn’t be found. As the room was too hot, we couldn’t lower the temperature, and the reception was closed, we were left in a very uncomfortable room. We opened the windows all night and that still wasn’t sufficient to cool the room. On top the noise of cars from the street added to the difficulty of sleeping.
In the morning we spoke with the reception and they said there’s a manual valve to control the temperature in the room. We still couldn’t locate it despite looking everywhere. The hotel also said they couldn’t offer us a refund and that the person who checked us in should have shown us how to change the temperature.
Quite a pity that we weren’t able to sleep despite no fault of ours and the hotel didn’t help.
Abhimanyu
Abhimanyu, 1-night trip
Verified Hotels.com guest review
