It is hard to imagine a 9.6 rating for Hotel Royal. It was clean, and nice, and our premium room was large. The hotel is close to lots of restaurants and shopping, as well as the train station. Breakfast was homemade and lovely. But (1) there isn’t a refrigerator in the room, so we couldn’t have any cold drinks or buy our favorite berries or hummus to supplement our breakfast. (2) There is no kettle in the room, so upon waking or heading to bed, you must get dressed and go to the lobby for coffee or tea, which is inconvenient. (3) There isn’t a laundromat, even though it is advertised as having one. And, (4) It is the only hotel we have been in that has a relationship with a Fitness Center down the block, but doesn’t provide you with a voucher to work out - it costs YOU over $12 for one visit, which is insulting at the rate we paid for our room. So, it was okay, but we missed those four items.