6/10 Good
2 Feb 2025
Mixed experience
The room was very clean and comfortable. We loved the room set up, having a separate bedroom from the living room area. Linens were fresh and comfy, and the room's climate control worked well and comfortable temperatures were easy to maintain. Whoever cleaned our room did a wonderful job.
On the first night of our stay, the fire alarm woke us up at 2am. It was very scary and we had to call down the the front desk to be told it was a false alarm, no other explanation.This incident ruined our family's night of sleep as it was hard to go back to sleep afterwards.
The next morning, while eating breakfast, the woman who was working as the breakfast attendant was acting very hostile and talking to herself. She was clearly unhappy about her job and making all of the guests uncomfortable.
The pool area was fun although we had to ask to have maintenance clear debris out of the pool first, including a big ball of hair.
Austen
Austen, 2-night family trip
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