Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age â 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (EUR 20 per day)
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AMâ10:30 AM on weekdays and 6:00 AMâ11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's menu
Lifeguard on-site
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Windsurfing nearby
Scooter/moped hire nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
Seasonal outdoor pool
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Step-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 13 treatment rooms. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
L Ensouleia â Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.
La Nioulargue â On-site pub. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Refundable deposits
Deposit: EUR 100 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.46 per person, per night. This tax does not apply to children under 18 years of age.
Spa fee: EUR 20 per person, per stay
Hot tub fee: EUR 20 per person, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 6 January to 19 January:
Fitness facilities
Sauna
Spa
Swimming pool
The following facilities are closed on Monday and Sunday:
Restaurant
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered self-parking costs EUR 20 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April to October
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Proper swimming costumes must be worn in our swimming pools. Swimming shorts or trunks are not permitted.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Mercure Thalassa Port Frejus Spa Experience
Mercure Thalassa Spa Experience
Mercure Thalassa Spa Experience Hotel
Mercure Thalassa Spa Experience Hotel Frejus Port
Mercure Thalassa Port Frejus Spa Experience Hotel
Mercure Thalassa Experience
Frequently asked questions
Does Mercure Thalasso and Spa Port Frejus offer free cancellation for a full refund?
Yes, Mercure Thalasso and Spa Port Frejus does have fully refundable room rates available to book on our site. If youâve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Thalasso and Spa Port Frejus?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Mercure Thalasso and Spa Port Frejus?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Thalasso and Spa Port Frejus?
Yes. Self-parking costs EUR 20 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Thalasso and Spa Port Frejus?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Thalasso and Spa Port Frejus?
What is there to do at Mercure Thalasso and Spa Port Frejus and nearby?
Have fun with nearby activities such as cycling and windsurfing, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Mercure Thalasso and Spa Port Frejus also has a seasonal outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Thalasso and Spa Port Frejus?
Yes, L Ensouleia offers Mediterranean cuisine and garden views.
Does Mercure Thalasso and Spa Port Frejus have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Thalasso and Spa Port Frejus like?
Get instant answers with AI powered search of property information and reviews.
Mercure Thalasso and Spa Port Frejus Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Reviews
10/10 Exceptional
11 Aug 2024
AMAZING HOTEL ! Perfect location, Spacious modern rooms , will definitely stay again.
Friendly and good service. 5th time we stay there. Will go again
Eiliv
Eiliv, 3-night trip
8/10 Very good
29 Jul 2024
not very clean, and a bit old, but nice place and location
Laurent
Laurent, 1-night trip
6/10 Good
16 Aug 2024
Great location, but not a 4 star hotel, overpriced , restaurant was closed, pool too little for such a big hotel, bar/coffe shop had wrong menu. Staff was friendly and hotel was clean, no parking available.
Silvia
Silvia, 2-night trip
6/10 Good
25 Sept 2024
Good
Maichel
Maichel, 1-night trip
8/10 Very good
31 May 2024
Lovely view
Overall the stay was lovely. The vite was lovely over the marina. Breakfast was nice! The sewimming area could have been a little bit better I think.
The service was great but not everyone in the reception understands english very good.
The hotels location is super!
Jill Julianne
Jill Julianne, 4-night trip
8/10 Very good
4 Oct 2024
After reading some of the other reviews of the hotel I was a bit worried about staying here. But it was great! Yes it was a bit dated but the location was so good, backing on the beach and with a pool, by the marina. Yes the shower overflowed ( just needed to reduce the pressure a bit) but the bed was super comfy. Staff were very helpful and breakfast was good. We paid much less than the price shown on the board in reception - if I had paid that I may have felt more disappointed. But we thought it was good value for what we paid in a top location.
Sarah
Sarah, 2-night trip
6/10 Good
27 Jun 2024
Great personnel and friendly. But the hotel is really not 4 stars worthy. Whole in the floor of the bath room. Dirty corners, human hairs in the bath. Toilette pot brown strips of calcium.
Would recommend the personeel and thank them for their friendliness
But the hotel is really not 4 stars worthy
Sam
Sam, 4-night trip
8/10 Very good
4 Sept 2023
N/a
Benoit
Benoit, 3-night trip
8/10 Very good
3 Jul 2023
located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads
Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!
elaine
elaine, 4-night trip
2/10 Poor
7 Aug 2024
We didnât get the premium room with harbour view we booked. The receptionist just said they didnât have what we had booked (but no details of what we were getting other than confirming over and over that it was only a one night stay) and were happy to cancel when it was already in the evening and we had to take it. He was talking to other staff instead of serving the customers.
I raised it with a lady receptionist the next day and she said she had refunded the breakfast for not getting the correct room and to get some drinks from the fridge as a compensation but I still havenât received the refund yet.
The shower was terrible. It didnât drain well and water went everywhere because there was no shower screen. There was not enough towels to dry the floor.
Overall, an unpleasant stay.
Laysuan
Laysuan, 1-night trip
6/10 Good
18 Jun 2025
Une heure d attente pour t
Nathalie
Nathalie, 3-night trip
8/10 Very good
7 Jun 2025
Posizione comoda per il mare, vicina ad un parcheggio gratuito fino al 1° luglio.
Vergane glorie hotel dat overgenomen is door Mercure maar nog lang niet de uitstraling heeft dat bij een Mercure hoort. Wij hadden geen handdoeken op de kamer die we zelf moesten halen bij de receptie. Een van de twee liften werkte niet waardoor je er erg lang over deed om uit het hotel te komen of om je kamer te komen. Een zeer krappe parkeergarage waar je moeilijk in kan manouvreren om te parkeren. Kortom: hier is wat werk aan de winkel.