6/10 Good
4 Sep 2024
This place is not the resort advertised
Firstly, the property is a cheap guesthouse. The floor was dirty and the mat on the floor in front of the bed was filthy & smelly. The unit hadn’t been cleaned prior to my arrival. The unit was never cleaned during my stay, despite my paying a daily cleaning fee and their flyer also states that the units are cleaned every 3 days. The shower curtain in the bathroom was too short, so there was always a huge puddle of water on the floor after showering where a bath mat should have been. There was nothing to absorb all of that water. I had to clean the bathroom floor after each and every shower daily. The image on their website is completely misleading. Their website displays a very nice resort. In reality the property is ugly in an ugly area. I was also charged for a daily resort fee. They also charge a daily fee for energy.
Lucy
Lucy, 5-night trip
Verified Hotels.com guest review