The property has some lovely features, including comfortable rooms, beautiful mountain views, a well-equipped kitchen and a swing that was a great addition for the children.
However, the photos in the listing were unclear and confusing. Different rooms appeared to be shown across what looked like different villas, making it difficult to know exactly which rooms and layout belonged to the property we had booked. The accommodation was therefore not as clear from the listing as we would have expected.
There were also several maintenance issues during our stay. In the first room on the right as you come down to the ground floor, we noticed small pools of water just inside the entrance to the room. We were unable to establish where the water was coming from, and it did not appear to be connected to using the shower or en-suite. This is something that should be investigated.
There were broken tiles/edges in the pool, and we also found a lot of ants in the first-floor bathroom. The foosball table was slightly broken, with some parts not working properly.
Our arrival was disappointing, as we did not receive the access code by the 4pm check-in time and had to call to chase it up. We were then told that the property was still being cleaned and was not ready.
During our stay, I called to ask about the pool filter and was told that they decide when to turn it on. Unfortunately, the gentleman I spoke to was very rude and ended the call before the issue was properly addressed.
