Experience the vibrant heart of Medellín at MS Hotel Natura Express, where modern comforts meet urban charm. Enjoy continental breakfast, unwind on the rooftop terrace with stunning city views or explore nearby Poblado Park and Museo El Castillo.
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021
What's nearby
Lleras Park - 3 min walk - 0.3 km
Medellín Clinic - El Poblado - 8 min walk - 0.7 km
Poblado Park - 8 min walk - 0.7 km
El Tesoro Shopping Park - 16 min walk - 1.4 km
Santafé Mall - 2 min drive - 1.5 km
Getting around
Medellín (MDE-José María Córdova Intl.) - 32 min drive
Poblado Station - 21 min walk
Airport drop-off service
Restaurants
Belisario - 1 min walk
Calixto - 1 min walk
Naan - 1 min walk
Voila Vinos - 1 min walk
Bogota Beer Company - 2 min walk
About this property
Hotel Provenza Garden
When you stay at Hotel Provenza Garden, you'll be within a 15-minute walk of Lleras Park and Medellín Clinic - El Poblado. Also, El Tesoro Shopping Park and Oviedo Shopping Center are a short five-minute drive away.
Languages
English, Spanish
At a glance
DONE
Hotel size
58 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Children aged 5 and younger eat free breakfast
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Transfers
Airport drop-off on request(available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
Room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Romance packages
Facilities
1 building/tower
Built in 2017
Safe-deposit box at front desk
Television in common areas
Designer shops on-site
Traditional architecture
Accessibility
Lift
Lift door width (centimetres): 178
Wheelchair-accessible path to lift
Accessible airport shuttle
Tile flooring in public areas
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Memory-foam mattress
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately COP 25000 per person
Airport shuttle service is offered for an extra charge of COP 120000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express
Frequently asked questions
Are pets allowed at Hotel Provenza Garden?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Provenza Garden?
Sorry, there's no on-site parking at Hotel Provenza Garden.
Is an airport shuttle service offered by Hotel Provenza Garden?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 120000 per vehicle.
What are the check-in and check-out times at Hotel Provenza Garden?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What's the area around Hotel Provenza Garden like?
Hotel Provenza Garden is a short 5-minute walk from Lleras Park and 12 minutes' walk from Poblado Park.
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Hotel Provenza Garden Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Good
23 Jul 2025
Nice
saul
saul, 4-night trip
10/10 Excellent
21 Apr 2025
I have been coming to Medellin for over 2 years now and this hotel is such a perfect location. Close to everything and in a safe area! Thank you to the staff for their hospitality.
Christopher
Christopher, 20-night trip
10/10 Excellent
26 Apr 2025
Staff is great
Rene
Rene, 3-night trip
8/10 Good
1 Jul 2025
The hotel is right at the middle of all the actions e.g. bars, restaurants, nightclubs etc. It’s in a very safe area in Barrio Provenza in El Poblado.
The room is so spacious. All the staff are so friendly and willing to help. The hotel is so clean. I recommend Hotel Provenza Garden and I would definitely come back to stay here if I come to Medellin.
Nakao
Nakao, 10-night trip
10/10 Excellent
13 Mar 2025
Perfect
Christian
Christian, 3-night trip
4/10 Poor
10 May 2025
The room was not clean and there was a busg (cockroach) in the room.
David
David, 1-night trip
10/10 Excellent
16 May 2025
Sin agua por dos días TERRIBLE
Nelson
Nelson, 4-night trip
8/10 Good
5 May 2025
Bien
Johan
Johan, 1-night trip
10/10 Excellent
30 Apr 2025
otimo
funcionários atenciosos e educados
ótima localização bem no centro gastronomico
cesar
cesar, 3-night trip
10/10 Excellent
27 Apr 2025
Encantada
Haylis Ivannys Roman
Haylis Ivannys Roman, 7-night trip
10/10 Excellent
21 Apr 2025
Lina
Lina, 4-night trip
8/10 Good
21 Apr 2025
Melissa Alejandra
Melissa Alejandra, 3-night trip
8/10 Good
7 Apr 2025
Verified traveller
2-night trip
10/10 Excellent
5 Apr 2025
Todo ok
Ernesto
Ernesto, 3-night trip
10/10 Excellent
31 Mar 2025
Carlos
Carlos, 2-night trip
10/10 Excellent
30 Mar 2025
La zona es segura , cerca de atracciones y aeropuerto
Blanca Cecilia
Blanca Cecilia, 2-night trip
8/10 Good
28 Mar 2025
Que gran hotel súper cómodo y adecuado en ubicación. El personal se portó maravillosamente. Espero regresar pronto. ☺️
Cristina
Cristina, 3-night trip
2/10 Terrible
25 Mar 2025
Analy
Analy, 3-night trip
8/10 Good
24 Mar 2025
Yesenia
Yesenia, 1-night trip
6/10 Okay
17 Mar 2025
JOHN
JOHN, 3-night trip
8/10 Good
5 Mar 2025
La atención del personal excelente, hay agua al clima y caliente de cortesía eso me agrada , por el precio de la habitación demasiado pequeña, puntos a destacar el hotel se encuentra a unos pasos del parque geras y hay una calle peatonal muy alegre eso le da muchos puntos y que es super segura toda esa zona del poblado.
eulises
eulises, 7-night trip
8/10 Good
23 Feb 2025
Ada
Ada, 4-night trip
8/10 Good
6 Dec 2021
Inicialmente estadía de 3 noches, al final no quedamos 9 noches, en relación precio-calidad bastante bien, pero el premio se lo lleva la ubicación en Barrio Provenza a pasos de buenos restaurantes, bares y tiendas.
Ariel
Ariel, 4-night trip
10/10 Excellent
25 Aug 2021
Excellent service, Nice and helpful people. Very clean