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Ambassador Hanoi Hotel & Spa

3.5 star property
Hotel with spa, near Hoan Kiem Lake

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Photo gallery for Ambassador Hanoi Hotel & Spa

Minibar, in-room safe, desk, iron/ironing board
Reception
Minibar, in-room safe, desk, iron/ironing board
Interior detail
Interior detail
Located in the heart of Hanoi, Ambassador Hanoi Hotel & Travel offers a warm welcome with daily manager's reception and Marvel Spa treatments. Connect to WiFi, indulge in a meal at the restaurant or explore nearby St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market with bike rentals.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Connecting rooms available
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Self parking
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Connecting Room, Terrace

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, Terrace

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, iron/ironing board

Family Triple Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Executive Double Room, City View

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Connecting Room, City View

Minibar, in-room safe, desk, iron/ironing board

Family Connecting Room, City View

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • City view
  • Sleeps 7
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Bathrobes
Private bathroom
Hairdryer
Minibar
Free bottled water
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Ambassador Suite Balcony

Minibar, in-room safe, desk, iron/ironing board

Ambassador Suite Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mr Bảy Miền Tây - Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk

About this property

Ambassador Hanoi Hotel & Spa

When you stay at Ambassador Hanoi Hotel & Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, body wraps or facials. Also, Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are within a 15-minute walk. Fellow travellers say great things about the helpful staff.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (VND 3 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Full-service spa
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch plasma TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Marvel Spa. Services include hot stone massages, facials, body wraps and body scrubs.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per night

Parking

  • Self-parking costs VND 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi Hotel Spa
Ambassador Hanoi & Spa Hanoi
Ambassador Hanoi Hotel Travel
Ambassador Hanoi Hotel & Spa Hotel
Ambassador Hanoi Hotel & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Ambassador Hanoi Hotel & Spa offer free cancellation for a full refund?

Yes, Ambassador Hanoi Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ambassador Hanoi Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Ambassador Hanoi Hotel & Spa?

Yes. Self-parking costs VND 3 per day.

Is an airport shuttle service offered by Ambassador Hanoi Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 25 per vehicle one way.

What are the check-in and check-out times at Ambassador Hanoi Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Ambassador Hanoi Hotel & Spa and nearby?

Ambassador Hanoi Hotel & Spa has a spa.

Are there restaurants at or near Ambassador Hanoi Hotel & Spa?

Yes, there's an on-site restaurant.

What's the area around Ambassador Hanoi Hotel & Spa like?

Ambassador Hanoi Hotel & Spa is a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Ambassador Hanoi Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Building
Family friendly
Value
Spa
Bathroom
Transportation
Tours

Reviews

10/10

Great stay!
2-night trip

8/10

It’s a smaller scale hotel staff was super friendly. The area was super convenient it was near the night market, and train street
3-night trip

8/10

Hotel was in a good location in the old section of the city, short walk to most attractions. Got upgraded the first night because my room type was sold out which was a pleasant surprise. Front desk staff were very nice and helpful.
2-night trip

8/10

Customer service was excellent. Mai ,the receptionist was really nice to us and can communicate clearly.
4-night trip

6/10

When we arrive there, we didn’t have hot water. However, this was because there was a small switch on the wall that they did not tell us was necessary to have hot water. Once we are able to flip the switch, the hot water was fine. Just wish I could’ve told us that two days earlier! We had some small ants in the room which when we complained about, they attended to immediately. Other than that, the staff was very kind and they worked hard to please us!
4-night trip

10/10

Very well located property and staff very kind. Only pain point is the lack of window in the room, air does not circulate propertly
2-night trip

10/10

Nice hotel in a great location within easy walking distance of most of Hanoi's attractions. Miss Mai on reception and the other staff were very helpful making suggestions of places to visit and restaurants to try they can also book days out if you want them to.
8-night trip

4/10

This property was in disrepair. The staff was very aggressive in pushing their tours. We had them schedule one for us and they promised a much nicer tour than they provided.
5-night trip

10/10

We love this property. It’s right in the middle of the best food options and the staff are amazing. The property is well kept, clean and the beds are very comfortable. The rates are very affordable as well
1-night trip

4/10

The property did not look like their pictures advertised online. We needed to switch rooms because the first room smelt terrible. It’s in a busy area, so very loud.
1-night trip

10/10

Mai is perfect - she resolves every small and big query.
15-night trip

4/10

The hotel is in a good location but is very tired and could do with a good clean! We were informed on checkin that we couldn’t have the twin room we booked, but after standing our ground the twin room miraculously became available. Little things like having access to two keys became an issue and required us to request it multiple times. There are some lovely hotels in Hà Nội that are great value, clean and have excellent customer service. I would recommend people stay at one of those.
3-night trip

10/10

Great location! Right in the middle of everything. Wonderful staff! I’m always impressed when the staff can remember your name.
6-night trip

6/10

Just close to 36 pho phuong
2-night trip

8/10

Friendly staff and service. Big rooms and bed. Amenities might need to be upgraded.
2-night trip

10/10

Clean room. Friendly staff and fast response and service when there is a problem in the room
1-night trip

8/10

Great location in the heart of old quarter. Super helpful and friendly staff
2-night trip

10/10

Excellent location in Hanoi old quarter. Walkable to many tourist spots including train street . Literally 100s of eating and shopping options right outside. Easy access to airport as well. Great friendly staff, clean luxurious, well maintained, stylish rooms. Lee even helped me with forex at a great rate.
3-night trip

6/10

Our room had no windows or balcony so we felt a bit like sleeping in a bunker. Location is perfect.
2-night trip

10/10

Nice hotel, well located. Room was very big for a family of four and we were upgraded to the one with a large balcony overlooking the street Some construction on the street but no noise at night.
3-night trip

10/10

Great location and special attention from staff. I strongly recommend this hotel.
2-night trip

4/10

There was ants in the bathroom and in the shower; if you left a cup with water in it; there would be ants crawling all over it the next day. Our bed linens felt damp; we notified reception of this issue ; they said to turn on the a/c but the power to the room would turn off whenever you left the room.There was contruction going on next door that started at 5am; could not get any sleep and there were "air fresheners" in the room; it was very pungent. This was an overrated hotel room for what we paid for. Also, they demanded that we paid in cash despite the booking saying that we could pay by credit card and the sticker on the front door saying that they accepted all the major credit cards. Location was great but could still hear all the noise from the traffic and the constant honking. Would not go back or recommend this place.
5-night trip

2/10

The photos of this property are out of date, some I couldn’t even see as the hotel. The front doors are completely different, rooms are dirty. staff bribe people to leave 10/10 reviews. They put me in a room with a window and then advised me this is an upgrade and I would need to pay extra per night to stay there. I stood my ground but ended up moving rooms. I’d avoid this property at all costs.
4-night trip

10/10

Mai is the best. Very friendly and helpful. All the staff also friendly and helpful.
1-night trip

10/10

This place is just incredible! 😍 Location is excellent so close to everything, the street train, shops, lots of food options around! The rooms are very clean, loved it! But my partner and I what we love the most was the people that works there WOW! Mia was soooo helpful, Mia gave us ideas of things we could do in Hanoi, help us to book tours, trains, she was friendly, happy and funny! We loved her😍 and the other people that works there absolutely amazing, happy and ready to help! We are really grateful and very lucky we found them as our first hotel in Vietnam. Thank you ambassador team! You guys are awesome! 😍 Don't hesitate to stay there, you would have a good experience!
4-night trip